0421 002 631 - Scam Alert: Indian Call Centre Posing as Visa and Mastercard

• Scam

Beware of calls from 0421 002 631. Users report it as a scam, with an impersonation of a fraud detection service from Visa and Mastercard. Learn how to handle incoming calls from this number.

Understanding the Risks of 0421 002 631

If you’ve received a call from 0421 002 631 / 0421002631, it’s essential to approach it with caution. User reports indicate this number is linked to a scam involving an Indian call centre impersonating the fraud detection services of major credit card companies like Visa and Mastercard.

The Scam Unveiled

According to a detailed review dated 16 September 2022, the caller initially presents themselves as a representative of Visa and Mastercard, claiming to have detected fraudulent transactions on the recipient’s card. This tactic is classic phishing, where the scammer attempts to extract sensitive information from unsuspecting individuals.

Why Is This a Problem?

Such scams can lead to identity theft and financial loss if personal information is shared with the caller. Unsuspecting victims may press prompts during the call, unwittingly accepting what they believe is a help offer. Instead, they wind up providing their details to fraudsters posing as legitimate representatives from well-known financial institutions.

How to Handle Calls from This Number

• Do not engage with the caller: If you receive a call from 0421 002 631 / 0421002631, it’s best to hang up immediately.
• Do not provide personal information: Never disclose your credit card details or any personal information over the phone unless you are certain you are speaking to a trusted source.
• Use Reverseau: Use our Reverse Phone Lookup Australia service to check unknown numbers before engaging further.
• Report the scam: Consider reporting the call to local authorities or consumer protection agencies to help protect others from falling victim to this scam.

Protect Yourself from Future Scams

It's crucial to stay vigilant. Scammers continuously devise new schemes, so maintaining awareness of common tactics is vital. If in doubt, a quick search on platforms like Reverseau can reveal valuable insights about who called you. Stay informed and vigilant to protect your personal information.