- Scam
- Unknown
Community reports for 04 2096 1683 (0420961683): Callers impersonate UBank staff, claim fraudulent activity, and request PIN numbers via SMS with poor grammar.
UBank Impersonation Reports for 04 2096 1683
Three contributors have reported calls from 04 2096 1683 (also written as 0420961683) claiming to be from UBank, Australia's online bank. The reports indicate a coordinated impersonation scam where callers pose as UBank representatives alerting recipients to fraudulent activity on their accounts. The goal appears to be obtaining sensitive financial information, particularly PIN numbers.
One contributor who answered the call from 0420961683 noted the caller identified himself as "Jason from UBank" and claimed fraudulent activity had been detected on the account. The follow-up communication came via SMS, but the messages were poorly written with noticeable grammar errors, raising immediate suspicion about authenticity. Another report simply flagged the number as impersonating UBank without appearing genuine.
What Callers from 04 2096 1683 Claim
Reports describe callers from 04 2096 1683 using urgency tactics by claiming fraudulent activity has been detected on the recipient's UBank account. The caller's approach involves requesting the recipient's PIN number to "verify identity" or "secure the account." Following the initial call, contributors received SMS messages that appeared to be follow-up communications, though the poor grammar and phrasing stood out as inconsistent with legitimate bank communication.
The impersonation is relatively straightforward: the caller provides a name ("Jason" in one case) and claims official UBank affiliation. However, the quality of written follow-up messages (described as looking "like they've been written by a toddler") suggests these are either automated or sent by non-native English speakers operating the scam, which should be a red flag for anyone receiving similar contact.
Report Patterns and Timing
The three reports for 04 2096 1683 were all submitted on 13 November 2025 within a 7-hour window (between 02:47 and 10:09 UTC), suggesting coordinated scamming activity or a surge in calls from this number. All reports indicate contact via call (either answered or through other channels), with follow-up SMS communication in at least one case. The number is registered as a Vodafone Australia mobile, making it appear more credible than a landline but still allowing scammers to operate under legitimate carrier infrastructure.
What to Do If You Receive a Call from 04 2096 1683
If 04 2096 1683 calls claiming to be from UBank:
- Do not: Provide your PIN, password, or any security details over the phone or via SMS
- Do not: Return the call to the number shown on your phone
- Do not: Click links or download files from SMS messages
- Do: Hang up immediately if the caller requests financial information
- Do: Contact UBank directly using the phone number on your bank statement or the UBank website
- Do: Block the number 0420961683 in your phone settings
- Do: Report the scam if you've provided any information
What to Do If You Receive an SMS from 04 2096 1683
If you receive SMS messages from 0420961683:
- Do not: Click any links or open attachments
- Do not: Reply to the message
- Do not: Call any numbers provided in the SMS
- Do: Delete the message immediately
- Do: Mark it as spam in your phone settings
- Do: Forward the SMS to 0429 999 888 (Australian spam reporting number)
How to Report 04 2096 1683
If you've been targeted by this scam:
- Report to Scamwatch at scamwatch.gov.au with details of the call and any SMS messages received
- Report the number to the ACMA (Australian Communications and Media Authority) at acma.gov.au
- Contact UBank directly to report the impersonation fraud
- Consider reporting to ReportCyber at cyber.gov.au if money or personal information was compromised
- Block 04 2096 1683 on your phone to prevent further contact
- Contribute your experience on Reverseau to help other Australians identify this scam
Help others by sharing your experience with 0420 961 683!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
jason from Ubank called claiming fraudulent activity on account and after my PIN number, texts look like they've been written by a toddler
Claims to be from ubank but doesn't seem real
Ubank scam
Help others by sharing your experience with 0420 961 683!
WRITE A REVIEWFrequently Asked Questions
Why did the caller ask for my PIN if they were claiming to be from UBank?
Legitimate banks never request PINs, passwords, or security codes over the phone. The request for your PIN from 04 2096 1683 is a clear indicator of scam activity. Real UBank staff already have access to your PIN verification systems and would never need to ask for it verbally. If 0420961683 contacts you with any request for financial credentials, it's fraudulent.
How do I verify if a call about my UBank account is genuine?
If you receive a call from 04 2096 1683 or any number claiming to be from UBank regarding account issues, hang up and contact UBank directly. Look up the official phone number on your bank statement or the UBank website, and call them to verify whether the previous call was legitimate. Never return a call to the original number or use contact details provided by the caller, as 0420961683 is impersonating the bank.
What should I do if I already gave my PIN to the caller from 04 2096 1683?
Contact UBank immediately using the number on your bank statement. Inform them that you've received a scam call from 0420961683 impersonating UBank and may have compromised your PIN. Request an urgent account review and consider changing your PIN. Also report the incident to Scamwatch (scamwatch.gov.au) and the ACMA. Monitor your account closely for unauthorised transactions.
Why would the SMS messages from 04 2096 1683 have such poor grammar if it's a professional bank?
Poor grammar in follow-up SMS messages from 0420961683 is a strong indicator this is a scam operation rather than legitimate bank communication. UBank's official communications are professionally written and error-free. The contributor who received SMS after the call from 04 2096 1683 noted the messages looked unprofessional, which is typical of scammers operating in bulk without proper quality control or English language expertise.
Is it safe to block the number 04 2096 1683?
Yes, blocking 0420961683 is highly recommended based on the community reports. Since this is a known impersonation scam, blocking it will prevent further contact attempts. If there were legitimate reasons for communication from UBank, they would contact you through verified channels. You can block 04 2096 1683 directly in your phone's settings, and you should also report it as spam to your carrier, Vodafone Australia.
Could this scam result in my account being hacked if they have my PIN?
If you provided your PIN to 04 2096 1683, your UBank account is at risk of unauthorised access. Contact UBank immediately to change your PIN and review recent account activity. The scammer may attempt to use the PIN to reset passwords or make fraudulent transfers. Act quickly: contact UBank's official fraud department (number on your statement), not 0420961683, and then report to Scamwatch and the ACMA at acma.gov.au.