- Legit
- Uncertain
0420 100 028 (0420100028) has received mixed community reports - one confirming AGL contact, one uncertain. Mobile number allocated to Pivotel Satellite.
Community Reports for 0420 100 028
The number 0420 100 028 (also written as 0420100028) has received two community reports with conflicting assessments. One contributor confirmed receiving a legitimate call from AGL, Australia's major energy provider, while another report expresses uncertainty about the number's purpose.
This mobile number is allocated to Pivotel Satellite Pty Limited, a satellite telecommunications provider. The mixed feedback suggests this may be a legitimate business number, though the limited report volume means contributors should remain cautious with unfamiliar callers.
What Contributors Have Reported About 0420 100 028
One contributor confirmed that 0420100028 called regarding AGL services, describing the caller as reliable. This aligns with AGL's use of various contact numbers for customer service, billing inquiries, and account management.
A second report from June 2025 indicates uncertainty about the number's purpose, with the contributor unsure of the caller's identity or reason for contact. This type of uncertain report often reflects callers who don't clearly identify themselves at the outset of the conversation.
What to Do If You Receive a Call from 0420 100 028
If 0420 100 028 calls and you're unsure of the reason:
- Do: Let the voicemail capture the message if you don't recognise the number
- Do: Ask the caller to identify their company and the purpose of the call before sharing any information
- Do: Verify the caller independently by phoning AGL's official customer service number (13 13 23) if they claim to represent AGL
- Do not: Share personal, banking, or account details with callers you cannot verify
- Do not: Press buttons or follow prompts from automated messages unless you initiated the call
How to Report This Number
If you receive suspicious or unwanted calls from 0420 100 028 (0420100028), you can report your experience to help the community:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Report scam calls to Scamwatch at scamwatch.gov.au
- Register your number with the Do Not Call Register at donotcall.gov.au if you wish to opt out of telemarketing calls
- Contribute your own report to Reverseau to help other Australians identify unknown numbers
Help others by sharing your experience with 0420 100 028!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
AGL called, reliable company
Not sure what this number is about
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WRITE A REVIEWFrequently Asked Questions
Is 0420 100 028 a legitimate number?
One contributor confirmed that 0420100028 called from AGL, a legitimate Australian energy company. However, with only two total reports and one marked as uncertain, contributors should still verify any caller claiming to represent AGL by independently calling AGL's official customer service line (13 13 23) before sharing account details.
Why did 0420 100 028 call me?
Based on community reports, 0420100028 has been confirmed calling on behalf of AGL for customer service matters. This could include billing inquiries, service updates, account verification, or promotional offers. If unsure, ask the caller to identify themselves and the purpose before proceeding.
Should I answer calls from 0420100028?
You can answer, but use caution with unfamiliar numbers. Let 0420 100 028 leave a voicemail if you don't recognise it, then return the call to a verified company number. Never share personal or banking information with callers you haven't independently verified.
Can I block 0420 100 028?
Yes, most phones allow you to block numbers. However, since one contributor confirmed 0420100028 as a legitimate AGL contact, blocking may prevent important account notifications. Consider screening calls first-letting them go to voicemail-rather than blocking immediately.
What if 0420 100 028 is calling about a debt or urgent action?
Be highly cautious. Scammers impersonate utility companies and banks to create urgency. Never confirm details or authorise payments with the caller. Instead, hang up and phone the official company number (for AGL: 13 13 23) using a number you find independently. Legitimate companies will not pressure you over the phone.
How can I report my experience with 0420100028?
Share your experience on Reverseau to help other Australians. You can also report suspicious calls to ACMA (acma.gov.au) or Scamwatch (scamwatch.gov.au) if you believe the call was fraudulent or harassing.