0420 040 480: Scam - Impersonation of Telstra Customer Service

• Scam

Have you received a call from 0420 040 480? This number has been reported as a scam impersonating Telstra. Read on for more information on how to recognise and handle calls from this number.

Identifying the Nature of 0420 040 480

The phone number 0420 040 480 / 0420040480 has emerged in user reports as a clear scam, specifically targeting unsuspecting individuals by impersonating Telstra customer service. Such scams are designed to instil fear and confusion among consumers regarding their internet services.

Scam Analysis

According to user feedback, on 01 February 2022, a call from this number claimed to be from Telstra, suggesting that the recipient's internet connection had been compromised. However, a crucial detail revealed in the feedback is that the accused victim did not even have Telstra as their internet service provider. This inconsistency is often a red flag indicating fraudulent activity.

Understanding the Scam

Impersonation scams like the one associated with 0420 040 480 / 0420040480 attempt to create an artificial sense of urgency. The caller may implore you to take immediate action regarding your internet service, which could involve providing personal information or remote access to your devices. Such practices are not only unethical but can lead to significant security risks.

What to Do If You Receive a Call from This Number?

• Do not engage with the caller. Hang up immediately if they identify themselves as Telstra and create panic regarding your internet services.
• Verify independently by contacting your service provider directly using a verified number, not any numbers provided by the caller.
• Report the number to the relevant authorities, such as the Australian Competition and Consumer Commission (ACCC) or Scamwatch.
• Consider using Reverseau’s Reverse Phone Lookup Australia service if you want more information on numbers that you suspect may be scams.

It's always smart to stay cautious and educated on these types of fraudulent activities. Remember, if it sounds too alarming to be true, it usually is!