0420 040 398: Scam Alert - Fake Telstra Internet Call

• Scam
• Uncertain

0420 040 398 has been reported as a scam number posing as Telstra regarding slow internet. If you receive a call from this number, it is advisable to hang up. Learn more on how to identify such scams.

Overview of 0420 040 398

The phone number 0420 040 398 / 0420040398 has garnered attention for being associated with suspicious activities, specifically identified as a scam. Users have reported calls where the caller claimed to be from Telstra, purporting issues with the customer’s internet connection.

Analysis of User Reports

On 16 February 2022, a user shared their experience, labelling this number as a scam. The scam typically involves the caller saying they are from Telstra, informing you about purported problems with your internet speed. Scammers often use such tactics to trigger anxiety, convincing individuals to provide personal information or to pay for unnecessary services.

Why You Should Be Concerned

• Scam Type: This particular scam falls into the category of phishing, where scammers attempt to fish for your personal information under the guise of legitimate service providers.
• Caller ID Spoofing: Scammers frequently manipulate caller ID features to make it appear as though the call is coming from a well-known company like Telstra, making it harder to identify as a scam.

Your Actions

If you receive a call from 0420 040 398 / 0420040398, it is crucial to remain cautious. Here are some steps you can take:

• Do Not Engage: If the caller claims to be a representative of Telstra (or any legitimate organisation), it’s best to hang up.
• Verify Independently: Contact Telstra directly using their official contact methods if you suspect there might be an issue with your internet service.
• Report the Number: Consider reporting the number to the Australian Competition and Consumer Commission (ACCC) or similar services to aid in combating these fraud attempts.

Conclusion

In summary, 0420 040 398 / 0420040398 is categorically classified as a scam number. It’s essential for individuals in Australia to stay alert regarding such calls and make use of resources like Reverseau to perform a reverse phone lookup and confirm the legitimacy of unknown numbers. Always remember, when in doubt, it’s safer to reject the call and verify later. Protect your information and stay informed!