0420 040 264: Scam Alert - NBN Disconnection Phishing Attempt

• Scam
• Suspicious

0420 040 264 is reported as a scam number claiming to be the National Broadband Network. Learn how to identify and handle such calls effectively.

Understanding the Scam Behind 0420 040 264

The phone number 0420 040 264 / 0420040264 has been flagged by users as a phishing attempt for disconnection scams, particularly concerning the National Broadband Network (NBN). If you've received a call from this number, it's crucial to remain cautious and informed about the potential risks.

Classification: Scam Number

According to user reports, this number was associated with a common scam tactic: the impersonation of a legitimate service provider to instil fear and prompt a quick response. In this case, the caller purported to be from the NBN, claiming that there would be a disconnection of services unless action was taken immediately. Specifically, they instructed the recipient to press 1 to avoid disconnection, positioning this as an urgent call to action.

Identifying the Scam

This type of scam falls under the category of illegal telemarketing and phishing schemes. Scammers often use such tactics, creating a sense of urgency, to elicit personal information or elicit payments under false pretenses. The NBN has publicly advised that they will never make unsolicited calls demanding immediate payment or personal details.

What To Do If You Receive a Call from This Number

• Do not engage with the caller or press any buttons when prompted.
• Hang up the phone immediately.
• Report the number to the Australian Communications and Media Authority (ACMA) to help in combating these scams.
• If you feel threatened or wish to verify the call, contact NBN directly using their official customer service options.

Staying Informed

It's essential to remain vigilant against these tactics. To protect yourself, utilize services like Reverseau or other reverse phone lookup tools in Australia. Knowing who called you can help that much more in staying safe from scammers. Consumer protection groups and agencies like 'Who Called Me Australia' also provide valuable information and community reports on suspicious numbers to keep you informed.

Stay alert and trust your instincts—when in doubt, don’t engage. Your awareness and cautiousness are your best defenses against scams like those originating from 0420 040 264 / 0420040264.