0420 040 246: A Suspicious Call Claiming to be from NBN

• Suspicious
• Scam

0420 040 246 is reported as a suspicious number claiming to be from the National Broadband Network. Learn how to handle calls from it and protect yourself from potential scams.

Understanding the Nature of 0420 040 246

When the phone rings, and you see the number 0420 040 246 / 0420040246 on your screen, you may want to think twice before answering. This number has been reported by multiple users as suspicious, with claims that it is linked to attempts to obtain sensitive information under the guise of servicing the National Broadband Network (NBN).

What Users Are Saying

Reviews indicate that callers assert they are representatives of the NBN, claiming to offer technical support or assistance to prevent service disconnection. In one reported case from 17 January 2022, the recipient wanted to clarify issues regarding their NBN service, only to be met with confusion as they did not have an NBN connection at all. The 'technician' swiftly ended the call when confronted, suggesting a dishonest motive.

Why Is This Number Suspicious?

• Assertion of Misleading Information: The caller's claim to offer assistance with a service that the user does not even subscribe to raises red flags about the legitimacy of the call.
• Immediate Termination: The abrupt ending of the call upon questioning suggests the operator had no genuine intention of providing help.
• Disconnected Number: When the user attempted to call back, they discovered the number was disconnected — a common trait utilised by scammers to elude tracking.

How to Deal with Calls from 0420 040 246

If you receive a call from this number, do not share any personal information or follow any invasive instructions provided by the caller. Here’s what you can do:

• Hang up immediately if you suspect a scam.
• Block the number on your device to prevent future calls.
• Report the call to the Australian Communications and Media Authority (ACMA) or your local consumer protection agency.
• Utilise the Reverse Phone Lookup Australia feature on Reverseau to verify the authenticity of the number.

Final Thoughts

While it’s always good to investigate unknown numbers, it’s crucial to remain vigilant against potential scams masquerading as legitimate calls. By staying informed and cautious, you can safeguard your personal information and assist others in identifying nefarious activities associated with numbers like 0420 040 246 / 0420040246. Remember, if something seems off, trust your instincts!