0419 037 928 - Scam Alert: Impersonating Telstra Support

• Scam

0419 037 928 has been reported as a scam number impersonating Telstra. Learn how to recognise this type of call and what to do if you receive one.

Identifying the Scam: 0419 037 928

The phone number 0419 037 928 / 0419037928 has been flagged by users as a scam, primarily posed as a representative from Telstra. Individuals have reported encountering callers claiming to assist with urgent internet issues, only to solicit access to personal computers for malicious purposes.

Understanding the Scam

The scammers employ a common tactic often referred to as "tech support scam." Callers assert they are from legitimate companies, such as Telstra, and report issues related to the individual's internet service. These calls typically involve a sense of urgency designed to manipulate the recipient into compliance. The deceptive strategy frequently includes requests to download remote access software like TeamViewer, enabling the scammer to take control of the victim’s computer.

How to Handle Such Calls

If you receive a call from this number, or a similar one, it’s crucial to remain vigilant. Here are a few steps you can take:

• Don't Engage: If the call is unsolicited, it’s wise not to divulge any personal information.
• Verify the Caller: Hang up and call Telstra directly using their official contact number. Do not use any numbers provided during the call.
• Report the Incident: Notify the Australian Competition and Consumer Commission (ACCC) or your telecommunications provider to help combat these scams.

Final Thoughts

It’s essential to be cautious about unexpected calls, especially when they mention urgent issues. If it sounds suspicious, it probably is. For ongoing protection against such scams, keep updated with reports on numbers such as 0419 037 928 and utilise services like Reverseau or the Reverse Phone Lookup Australia tool to identify unknown callers. Stay safe!