- Scam
- Spam
- Unknown
Community reports for 04 1863 9254 (0418639254) describe impersonation of insurance companies and phishing SMS scams with malicious links.
Impersonation and Phishing Scam Reports for 04 1863 9254
Three contributors have reported suspicious activity from 04 1863 9254 (also written as 0418639254), a Telstra mobile number. The reports indicate a pattern of impersonation attempts and phishing attacks targeting Australians. Two reports are classified as confirmed scams, while a third flagged suspicious contact claiming to be from a service provider.
The most recent report from November 2025 describes an SMS claiming to originate from City Cave with instructions to click a link marked "stop". The contributor immediately recognised this as a phishing attempt. An earlier call in July 2024 involved someone claiming to be "Nicole from Youi Insurance", which the recipient suspected was fraudulent.
What Callers and Messages from 04 1863 9254 Claim
Contributors report two distinct deception tactics from 0418639254. The SMS phishing attempt impersonated a retail business (City Cave) and included a suspicious link, attempting to trick the recipient into clicking. The caller in the second incident claimed to represent Youi Insurance, one of Australia's major insurance providers, likely seeking personal or financial information.
A third report from 2023 noted an SMS appearing to come from a podiatrist named Josel Peralta requesting appointment confirmation. While no explicit scam intent was stated, the contributor found it suspicious enough to block the number immediately.
Report Patterns and Timing
The three reports span from May 2023 to November 2025, indicating sustained misuse of 04 1863 9254. Two reports came through SMS channels with phishing links or impersonation attempts, while one involved a direct call. The impersonation of legitimate Australian businesses and services suggests the number may be part of a rotating scam operation exploiting trust in recognisable brand names.
What to Do If You Receive a Call from 04 1863 9254
If 0418639254 calls you:
- Do not: Answer and engage with the caller, provide any personal information, confirm your identity, or follow instructions to verify details
- Do: Let the call go to voicemail, hang up immediately if you answer, and block the number from your phone
- Verify independently: If the caller claims to represent a company like Youi Insurance, end the call and contact the official number from the company's website or your policy documents
- Report the call: Document the time and content, then report it to ACMA and Scamwatch
What to Do If You Receive an SMS from 04 1863 9254
If you receive an SMS from 0418639254:
- Do not: Click any links, reply to the message, or download any attachments
- Do: Delete the message immediately and block the number
- Report the SMS: Forward the message to 0429 999 888 (ACMA's spam reporting service) and report it on Scamwatch
- Take note: Legitimate businesses will never ask you to "stop" something via a text link or request urgent action through SMS
How to Report 04 1863 9254
If you've received calls or messages from 04 1863 9254 or 0418639254, report the activity to Australian authorities:
- ACMA (Australian Communications and Media Authority): Report via acma.gov.au - include the phone number, date, time, and content of the contact
- Scamwatch: Report the scam at scamwatch.gov.au with full details of what was claimed
- Your phone provider: Contact Telstra directly to report the misuse of the mobile service
- Reverseau: Contribute your experience on this page to help other Australians identify the risk from 04 1863 9254
Help others by sharing your experience with 0418 639 254!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
sMS pretending to be from City Cave, told me to hit stop with dodgy link, obvious scam
Caller claimed to be Nicole from Youi Insurance, suspect they're impostors
SMS supposedly from podiatrist Josel Peralta trying to confirm an appointment, blocked the number
I received a text message claiming my Commonwealth Bank account has been suspended and included a link to verify it. This is a scam since I do not have an account with them.
Caller wanted me to connect with someone I don't know, called me by wrong name
Help others by sharing your experience with 0418 639 254!
WRITE A REVIEWFrequently Asked Questions
Why is 04 1863 9254 impersonating insurance companies?
The contributor who received a call from 0418639254 claiming to be "Nicole from Youi Insurance" reports this as a suspected impersonation. Scammers impersonate legitimate companies because Australians are more likely to trust and engage with recognisable brands. Once contact is established, they typically request personal information, financial details, or payment. Always verify by hanging up and calling the official company number from your policy or their website.
What should I do if I clicked the link in the SMS from 04 1863 9254?
If you clicked the phishing link from 0418639254, take these steps: Change your passwords for any accounts that use the same credentials, monitor your bank and credit card statements for unauthorised transactions, enable two-factor authentication on important accounts, and consider placing a fraud alert with your bank. Report the SMS to 0429 999 888 and monitor your credit report. If you entered personal or financial information, contact your bank immediately.
Is 0418639254 definitely a scam number?
Community reports for 04 1863 9254 describe confirmed phishing attempts and suspected impersonation of Youi Insurance. Two of the three reports are classified as scam activity. However, the number is a Telstra mobile service, which means it could have been compromised or stolen by scammers. Do not assume any unsolicited call from 0418639254 is legitimate - always verify through official channels before providing any information.
Why did the podiatrist SMS appear to come from 04 1863 9254?
The 2023 report mentioning a podiatrist named Josel Peralta requesting appointment confirmation from 0418639254 suggests the number may have been spoofed or misused. Legitimate medical businesses typically send appointment reminders from their registered business number or online patient portals, not random mobile numbers. The contributor was right to be suspicious and block the number.
How can I protect myself from calls and SMS from numbers like 0418639254?
For calls from 04 1863 9254: Let unknown numbers go to voicemail, block the number after the first contact, and never provide information to unsolicited callers. For SMS from 0418639254: Never click links in unsolicited messages, block immediately, and report to 0429 999 888. Always verify requests independently by calling the official number of the organisation claiming to contact you.
Should I report 04 1863 9254 if I receive a call?
Yes. Even if you don't engage with the caller from 0418639254, reporting your experience helps ACMA and other Australians. Report to ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au with the date, time, and what was said. Contribute your report here on Reverseau as well. Multiple reports of the same number increase the chances of action against the scammers using 04 1863 9254.