- Scam
One contributor reports 04 1187 3111 (0411873111) asking personal details then charging card without consent. Optus mobile number flagged for scam activity.
Personal Information Request Scam on 04 1187 3111
A contributor has reported receiving a call from 04 1187 3111 (also written as 0411873111) where the caller engaged in suspicious questioning designed to extract personal information. After the call ended, unauthorised charges appeared on the contributor's card, suggesting the personal details obtained were used to process fraudulent transactions.
The number is registered as an Optus mobile line, which scammers often exploit to appear legitimate while conducting fraudulent activity. The tactic of requesting personal information followed by unexpected charges is a common scam pattern where callers use collected details to authorise payments without explicit consent.
What the Caller from 04 1187 3111 Did
According to the report, the caller from 0411873111 asked what the contributor described as "dodgy questions." This vague questioning approach is designed to make the person feel more comfortable sharing sensitive information like date of birth, card details, or banking credentials. Once this information was obtained, charges were applied to the contributor's card without further authorisation or notice.
This pattern differs from scams where callers explicitly request payment. Instead, 04 1187 3111 callers appear to gather enough information during the conversation to authorise transactions independently, making it harder for contributors to predict when charges will occur.
What to Do If You Receive a Call from 04 1187 3111
If 0411873111 calls you:
- Do not: Answer questions about your personal details, card numbers, or banking information. Do not confirm your full name, date of birth, or address even if the caller claims to verify your identity.
- Do: Hang up immediately if the caller asks personal questions without a clear, verifiable reason. Block the number in your phone to prevent future calls.
- Do: Check your card statements regularly for unauthorised charges in the days following any suspicious calls.
- Do: Contact your bank or card provider immediately if you notice unfamiliar transactions.
What to Do If You've Been Charged by 04 1187 3111
If you received a call from 04 1187 3111 and later noticed charges on your card:
- Contact your bank or card issuer immediately to report the unauthorised transaction and request a refund or chargeback.
- Document the call details including the date, time, and what information you recall being asked for.
- Change your passwords for banking and email accounts in case credentials were compromised during the call.
- Monitor your credit file for suspicious activity at equifax.com.au or other credit reporting agencies.
How to Report 04 1187 3111
Report this number and your experience to the following Australian authorities:
- Scamwatch: scamwatch.gov.au - Lodge a report detailing the call, what information was requested, and the charges that appeared on your card.
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report the Optus mobile number for scam activity. ACMA oversees telecommunications complaints.
- ReportCyber: cyber.gov.au - If your personal information or banking credentials were compromised, report this to the Australian Cyber Security Centre.
- Your bank or card provider: They should be notified of fraudulent charges and can dispute transactions on your behalf.
- Reverseau: If you have additional information about calls from 04 1187 3111 or 0411873111, contribute your report to help other Australians stay informed.
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Asking dodgy questions then rack up charges on your card
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WRITE A REVIEWFrequently Asked Questions
Why would a scammer use an Optus mobile number like 04 1187 3111?
Mobile numbers appear more legitimate to recipients than obvious toll-free or international numbers. Scammers using 0411873111 can create a false sense of trust, making people more willing to engage in conversation and share personal details. Optus mobile numbers are particularly common because they're easily obtained and difficult to trace immediately.
How can someone charge my card with just personal information from a call to 04 1187 3111?
Once a scammer has your full name, date of birth, card number, and expiry date obtained during the 04 1187 3111 call, they can process online or phone payments directly. Some payment systems only require these basic details. Your CVV may not always be required for transactions under certain thresholds or with certain merchants, allowing fraudulent charges without the full card security code.
What questions might the caller from 0411873111 ask to seem legitimate?
Based on the report about 0411873111, the caller asks vague "dodgy questions" designed to extract information gradually. These might include confirming your name and address, asking about recent purchases, inquiring about memberships or subscriptions, or requesting details about income or banking habits. The goal is to normalise the conversation before requesting sensitive financial details.
Can I get my money back if 04 1187 3111 scammers charged my card?
Yes. Contact your bank or card issuer immediately and report the unauthorised transaction. Most card providers will issue a chargeback and reimburse fraudulent charges. Provide them with details about the 04 1187 3111 call, what information you shared, and when the charges appeared. Keep records of your dispute for reference.
Should I block 04 1187 3111 or save it to identify future calls?
Block 0411873111 in your phone to prevent repeat contact. Scammers rarely call from the same number twice if a scam attempt fails, as they're aware the victim is now alert. If the number calls again, it may be recycled for new targets, but blocking it prevents accidental answer attempts on your part.
If I answered 04 1187 3111 but didn't share information, am I safe?
If you ended the call before answering the personal questions from 0411873111, your risk is lower. However, the fact that you answered may result in more calls from the same scammer group, as your number is confirmed as active. Block the number and monitor your card statements for any unexpected charges over the next week. Even brief answers about your name or that you're home could be used.