04 1140 3983 - 0411403983: Bank Impersonation Scam

• Scam

Community report for 04 1140 3983 (0411403983): Caller impersonated Visa and bank, falsely claimed unauthorised Amazon purchase, requested personal details.

Bank Impersonation Report for 04 1140 3983

One contributor has reported a scam call from 04 1140 3983 (also written as 0411403983) involving impersonation of both Visa and a personal bank. The caller, a woman with an Indian accent, initially claimed to be contacting about a $500 laptop purchase from Amazon that the contributor had not authorised. When questioned, she then switched her story to claim she was calling from the contributor's bank about the same transaction.

The caller's tactic of rapid impersonation switches suggests an attempt to create confusion and urgency around the supposed purchase. By presenting herself as multiple financial entities, she aimed to appear legitimate and increase the likelihood the contributor would divulge sensitive details.

What the Caller from 04 1140 3983 Demanded

According to the report, the caller from 0411403983 persistently asked for personal and financial details. She did not specify which details she wanted initially, but the pattern of posing as Visa first, then the contributor's bank, indicates she was fishing for account numbers, card details, or verification information that would allow unauthorised access or fraud.

This multi-identity approach is a known tactic in financial scams. By switching between Visa and the contributor's bank, the caller hoped to catch the recipient off-guard and lower their defences. The contributor's decision not to provide details prevented potential compromise of their accounts.

Call Details and Source

The call came through as 04 1140 3983, which is registered as an Optus mobile number. The single report was logged on 14 December 2025. Mobile-based scam calls are common because they appear less traceable than landlines and are harder to verify through standard reverse lookup methods. Contributors should remain cautious of calls from any 04 mobile number claiming to represent financial institutions, as legitimate banks do not cold-call asking for personal details.

What to Do If You Receive a Call from 04 1140 3983

If 0411403983 calls you or a similar scammer claims to represent your bank or payment provider:

• Do not: Answer questions about your account, provide card numbers, PINs, passwords, or one-time codes
• Do not: Return the call to the number provided by the caller
• Do: Hang up immediately if the caller asks for personal or financial details
• Do: Contact your bank directly using the official number on the back of your card or their official website
• Do: Verify the supposed transaction by logging into your own bank account or Visa portal
• Do: Block 04 1140 3983 if the call repeats

Legitimate financial institutions never ask for sensitive details over unsolicited calls. If you are uncertain about a claim, always end the call and initiate contact through official channels you know are genuine.

How to Report 04 1140 3983

If you receive a similar call from 0411403983 or suspect financial scam activity:

• Report to Scamwatch at scamwatch.gov.au with details of the call, caller claims, and any information you provided
• Contact the Australian Communications and Media Authority (ACMA) at acma.gov.au to lodge a complaint about the mobile number
• Report to your bank directly if the scammer mentioned your institution
• Report the scam to ReportCyber at cyber.gov.au if money or personal data was compromised
• Contribute your experience on Reverseau to help other Australians identify this number

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