- Scam
Community reports for 04 0849 9213 (0408499213): Callers impersonate Telstra, request Microsoft verification codes, and become aggressive when refused.
Telstra Impersonation Reports for 04 0849 9213
Three contributors have reported scam calls from 04 0849 9213 (also written as 0408499213) involving impersonation of Telstra. The pattern is consistent across reports: callers with Indian accents claim to offer Telstra deals or discounts, then request sensitive verification codes under false pretences. Two of the three reports specifically describe callers asking for 6-digit codes that were allegedly sent via unsolicited Microsoft password reset text messages.
What makes these calls particularly deceptive is the two-step social engineering approach. Contributors receive the unsolicited Microsoft text first, then within minutes receive a call from 0408499213 claiming to represent Telstra and insisting the code is needed to process an account change or add them to a Do Not Call list. This coordination between the text and the call suggests deliberate targeting rather than random contact attempts.
What Callers from 04 0849 9213 Claim
According to community reports, callers from 0408499213 present themselves as Telstra representatives offering special deals or discounts. When contributors express skepticism or ask to be removed from the call list, the caller pivots to a credential verification request. One detailed report describes the caller claiming that in order to add the recipient to the Do Not Call list, a 6-digit code from an unsolicited Microsoft text message must be confirmed over the phone.
When contributors refuse to provide the code, the caller's demeanour shifts noticeably. One report notes the caller became "very rude and demanding" after the refusal. This aggressive escalation appears designed to pressure targets into complying. The same contributor reported that after hanging up, the number 0408499213 called repeatedly, with calls also coming from a second related number (0400 807 590), suggesting a coordinated operation with multiple contact points.
Report Patterns and Contact Behaviour
All three reports about 04 0849 9213 describe calls where the person answered, indicating the scammers are making live outbound calls rather than relying on automation. The reported accent and demeanour are consistent across reports, suggesting the same individual or closely coordinated team operating from this number.
One contributor provided crucial detail: the caller already had the recipient's phone number and knew enough about account management to make the Telstra impersonation credible initially. The urgency injected into the conversation (claiming a code confirmation is required "now" to process a request) is a standard pressure tactic documented across all scam reports mentioning 0408499213.
What to Do If You Receive a Call from 04 0849 9213
If 04 0849 9213 calls you:
- Do not: Provide any verification codes, passwords, or personal information. Legitimate companies like Telstra or Microsoft never request codes via phone that were sent to your device
- Do not: Return the call or engage with aggressive demands. Hang up immediately if the caller becomes rude or pressures you
- Do: Let the call go to voicemail. If you're curious about a Telstra offer, call Telstra directly on their official number (13 2200) from your phone bill or their website
- Do: Block 0408499213 if calls repeat. If the caller mentions a second number, block that too
- Do: Delete any unsolicited Microsoft password reset texts without clicking links or providing codes to callers
- Do: Verify any legitimate account changes by logging into your official Telstra account or calling Telstra's verified customer service line directly
How to Report 04 0849 9213
Community reports are essential for identifying scam networks. If you receive calls from 04 0849 9213 or the linked number 0400 807 590:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - they investigate telemarketing and scam violations
- Lodge a report with Scamwatch at scamwatch.gov.au, particularly noting the Telstra impersonation and code request tactics
- Report the scam to Telstra directly via their official channels so they can warn other customers and investigate the fraud
- If you received an unsolicited Microsoft text, forward it to Microsoft's security team and report to ReportCyber at cyber.gov.au
- Share your experience on Reverseau by contributing a report for 0408499213 - this helps other Australians recognise the same scam
Help others by sharing your experience with 0408 499 213!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
SCAM!! Received a call from 0408 499 213, a woman (indian accent) claiming to be from Telstra offering deals. I asked her to remove me from her call list. She insisted that in order to add me to the Do Not Call list I'd need to confirm a 6 digit code she sent me via an unsolicited text (the text says its from Microsoft and is a password account reset code). I refused, she became very rude and demanding. I hung up and she repeatedly called from this and another number, I had to block and report both of them. Other number is: 0400 807 590.
Woman with Indian accent trying to sell Telstra deals, asked for 6-digit code from text claiming to be Microsoft, got rude when refused
Claimed to be from Telstra offering a discount, sounds dodgy
Help others by sharing your experience with 0408 499 213!
WRITE A REVIEWFrequently Asked Questions
Why did the caller from 04 0849 9213 ask for a Microsoft code?
The caller is using a social engineering tactic. They coordinate unsolicited Microsoft password reset texts with calls from 0408499213 claiming to be Telstra, then insist the code is needed to process a legitimate request. In reality, they want access to your Microsoft account or linked devices. Legitimate companies never ask for verification codes sent to your phone via a call - this is always a scam indicator.
Is the number 04 0849 9213 actually Telstra?
No. While 0408499213 is registered as a Telstra mobile number, the callers are scammers who have spoofed or hijacked the number. Telstra staff never cold-call offering deals and then demand verification codes. If you're unsure about a Telstra offer, always call Telstra on 13 2200 (their official customer service number) to verify.
What should I do if I already gave a code to someone from 04 0849 9213?
Contact the relevant service immediately. If it was a Microsoft code, change your Microsoft password and review recent account activity on microsoft.com. If it was related to Telstra, call Telstra on 13 2200 to check for unauthorised changes. Consider reporting the incident to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au so authorities can track the 0408499213 scam operation.
Why did the caller become rude when I refused to provide the code?
Aggression and rudeness are deliberate tactics used to pressure targets. When a scammer realises you won't comply voluntarily, they escalate emotional intensity to override your caution. One contributor reported the caller from 0408499213 became "very rude and demanding" after refusal, then made repeated calls from this number and another (0400 807 590). This persistence signals a deliberate scam operation, not a legitimate business.
How are scammers sending me Microsoft texts before calling from 04 0849 9213?
Scammers often use data breaches or purchased phone lists that include your email address associated with your phone number. They can trigger password reset flows that generate legitimate-looking Microsoft texts, then immediately call you from 0408499213 claiming the code is needed for another purpose. This coordination between the text and call is a red flag that you're being targeted as part of a scam operation.
Should I call 04 0849 9213 back to complain?
No. Do not return calls to 0408499213 - this number may be spoofed, meaning the real owner of the line could be an innocent Telstra customer. Instead, report the number to ACMA (acma.gov.au), Scamwatch (scamwatch.gov.au), and block it on your device. If you have additional information about the linked number 0400 807 590 mentioned in reports, report that too.