- Scam
One contributor reports 04 0809 2558 (0408092558) as an eBay impersonation scam requesting personal details after claiming a data breach.
eBay Impersonation Reports for 04 0809 2558
A contributor has reported receiving a call from 04 0809 2558 (also written as 0408092558) from a caller impersonating eBay. The caller claimed there had been a security breach on the contributor's eBay account and requested personal details to verify the account. This is a common impersonation tactic where scammers exploit urgency around data breaches to extract sensitive information.
The call came through on a Telstra mobile number (0408092558), which suggests the scammer may be using a spoofed or compromised mobile service. Contributors should be aware that legitimate companies like eBay will never call asking for personal or financial information over the phone.
What the Caller from 04 0809 2558 Claimed
According to the report, the caller stated there had been a breach affecting the contributor's eBay account. The impersonator then requested personal details to "verify" or "secure" the account. This tactic exploits the fear and urgency people feel when hearing about data breaches, making them more likely to comply with requests for sensitive information.
The caller did not identify themselves with a specific name or department code, which is a red flag. Legitimate eBay representatives will always be able to provide verifiable contact information and will encourage you to log into your account directly through the official eBay app or website rather than providing information over the phone.
What to Do If You Receive a Call from 04 0809 2558
If 04 0809 2558 calls you:
- Do not: Answer and engage with the caller, provide any personal information, credit card details, passwords, or security codes
- Do not: Return the call if the line disconnects
- Do: Let the call go to voicemail if you don't recognise the number
- Do: Block 0408092558 in your phone settings to prevent future calls
- Do: If you're concerned about your eBay account, hang up and log in directly through the official eBay app or website to check your account status
- Do: Contact eBay directly using the phone number or contact method listed on the official eBay website or your account statements
How to Report 04 0809 2558
If you receive a scam call from 04 0809 2558 or 0408092558, report it to Australian authorities and contribute to community safety:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - they investigate telecommunications scams and can take action against providers
- Report to Scamwatch at scamwatch.gov.au - Australia's official scam reporting service operated by the ACCC
- Report to eBay directly through their official website or help centre so they can warn other users and investigate the impersonation
- Report to ReportCyber at cyber.gov.au if the scam involved attempts to install malware or access your device
- Share your experience on Reverseau to help other Australians identify this number
How eBay Impersonation Scams Work
Scammers impersonating eBay typically use one of several approaches. They may claim your account has been compromised and needs immediate verification, state there's unusual activity detected on your account, reference a security update or system upgrade, or claim you need to confirm payment information. All of these are designed to create urgency and bypass your normal caution.
The goal is always the same: extract personal information (name, email, phone, address), financial details (credit card, bank account), or account credentials (username, password, security codes) that can be used for identity theft, fraud, or to access your eBay account and make unauthorised purchases.
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What Our Users Reviewed
Caller claimed to be eBay saying there's been a breach, asked for personal details
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WRITE A REVIEWFrequently Asked Questions
Should I call back 04 0809 2558 to check if my eBay account is really compromised?
No. Do not call back 0408092558. If you're worried about your eBay account, hang up immediately and log in directly through the official eBay app or website using your own saved details. You can also call eBay using the phone number listed on your account statements or the official eBay website. Calling back the number that called you (04 0809 2558) will only connect you to the scammer.
How did the scammer know I have an eBay account when they called 04 0809 2558?
Scammers often use purchased or leaked data lists that include phone numbers and information about which services people use. They may also make calls to random numbers and claim there's an issue with "your" account - if you say you do have eBay, they proceed with the scam. The fact that 0408092558 targeted you specifically suggests they may have had your details from a previous data breach, but they could also have just gotten lucky with a random call.
What personal information should I never give over the phone, even to legitimate companies?
Never provide: your full date of birth, driver's licence number, passport number, credit card or bank account numbers, PIN codes, passwords, security codes (like 2FA codes), Medicare number, or tax file number over the phone - especially on unsolicited calls. If 04 0809 2558 or any unknown number calls asking for these details, it's a scam. Legitimate companies will verify your identity through secure methods in their app or website, not by asking for sensitive information.
Can a scammer really spoof eBay's phone number so it appears on my caller ID as coming from eBay?
Yes. Caller ID spoofing is a common tactic in Australia. Scammers can make calls appear to come from legitimate companies like eBay, your bank, or government agencies, even if the call is coming from 04 0809 2558 (0408092558) or another number entirely. This is why you should never trust caller ID alone. If a company calls claiming there's an urgent issue, always hang up and call them back using the official number on their website or your account statements.
I already gave the caller from 04 0809 2558 some personal information. What should I do?
Act immediately. Change your eBay password to a strong, unique password you haven't used before. Check your eBay account login history and recent activity for any unauthorised purchases or access. Monitor your email and bank accounts for suspicious activity. Consider placing a fraud alert or credit freeze with Australian credit reporting agencies if you provided financial information. Report the incident to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au). If money was taken, contact your bank or credit card provider immediately.
Is 0408092558 a real eBay customer service number?
No. 04 0809 2558 (0408092558) is not an official eBay number. To contact eBay customer service legitimately, use the contact information on the official eBay.com.au website or the eBay mobile app. eBay will never call you unsolicited claiming there's a breach and asking for personal details. Always initiate contact yourself by logging into your account or visiting the official website.