- Scam
0404 380 324 (0404380324): Robocall impersonating bank fraud unit claiming blocked $930 charge. Robotic voice, Vodafone mobile.
Bank Fraud Impersonation Robocall from 0404 380 324
A contributor has reported receiving a robocall from 0404 380 324 (also written as 0404380324) impersonating a bank fraud unit. The caller claimed a $930 charge had been blocked from the recipient's card and used a robotic voice to deliver the message. The contributor hung up before the message completed, indicating the call exhibited classic scam patterns combining impersonation with automated delivery.
The number is registered as a Vodafone mobile service, which scammers frequently exploit because mobile numbers appear more legitimate than obvious commercial lines. This particular call from 0404380324 used a recorded message rather than a live caller, a common tactic that allows scammers to deploy high-volume campaigns without staffing.
What the Robocall from 0404 380 324 Says
The message from 0404 380 324 claimed affiliation with a "Bank Fraud Unit" or similar authority and specifically referenced a $930 charge that had allegedly been blocked from the recipient's card. By mentioning a specific dollar amount, the scammer attempted to create urgency and legitimacy - the thinking being that a genuine fraud alert would include such details.
The use of a robotic voice to deliver the 0404380324 call is deliberate. Robocalls allow scammers to:
- Reach thousands of numbers simultaneously without human labour
- Avoid live conversation where their inconsistencies might be questioned
- Create psychological distance between the recipient and the "authority" claiming to protect them
- Bypass caller ID spoofing detection more easily than some live calls
Report Details and Timing
This report about 0404 380 324 was submitted on 30 March 2026, early in the morning (02:34 UTC). The contributor answered the call, suggesting either they picked up an unknown number or the number appeared familiar enough to warrant answering. The fact that they immediately recognised the robotic message as suspicious and hung up demonstrates healthy scepticism toward unsolicited calls.
One report is a limited dataset, but the pattern described - robocall impersonating financial authority, referencing a specific charge, using automated delivery - matches well-documented scam strategies targeting Australian mobile users.
What to Do If You Receive a Call from 0404 380 324
If 0404 380 324 calls you:
- Do not: Provide any personal information, card details, or authentication codes; press any number to "speak to an operator"; return the call to verify the number
- Do: Let it go to voicemail if you don't recognise the number; hang up immediately if you do answer; block the number (0404 380 324) in your phone settings; verify any fraud alert by calling your actual bank directly using the number on your card or statement
- Remember: Real banks never call to ask you to verify card details or authenticate via phone. If you're concerned about a charge on your card, initiate contact with your bank using an official number you trust, not one provided by an inbound caller
How to Report 0404 380 324
If you receive a similar robocall from 0404 380 324 or any other number:
- Report to ACMA (Australian Communications and Media Authority) at acma.gov.au - they investigate robocalls and illegal caller ID spoofing
- Report to Scamwatch at scamwatch.gov.au - document the exact message and any details provided
- Report to your mobile provider (Vodafone in this case) - they can investigate abuse of their network
- Block the number 0404380324 in your phone to prevent repeat calls
- Share your experience on Reverseau to help warn other Australians about this number
Help others by sharing your experience with 0404 380 324!
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What Our Users Reviewed
Claimed to be from a "Bank Fraud Unit" or something similar, and that a "$930 Charge" had been blocked from my card. Robotic Voice that I hung up on before it finished the message.
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WRITE A REVIEWFrequently Asked Questions
Why would a scammer use a robocall instead of calling me directly?
Robocalls allow scammers to target thousands of numbers simultaneously without hiring live staff. The 0404 380 324 robocall delivered a pre-recorded message that plays identically to every recipient, making it cost-effective at scale. Live callers would be needed for each of thousands of calls, making the economics impossible. Robocalls also create psychological distance - people are sometimes more suspicious of a robotic voice, but others may comply more readily because they assume a recorded message from "official" authorities is genuine.
Should I call back 0404380324 to verify if it's my bank?
No. Never return a call to 0404 380 324 or any similar unsolicited number. Scammers sometimes use callback requests as a tactic - if you call back, you may reach a fake "bank" operator ready to collect your details. Instead, if you're concerned about a potential fraud alert, hang up and call your bank directly using the number printed on your card or statement. That way you're contacting the real bank, not whoever answered your callback to 0404380324.
Could 0404 380 324 really be my bank using a robocall?
Legitimate Australian banks do not use robocalls to request personal information or ask you to verify card details. Banks may occasionally use automated calls to confirm non-sensitive information (like appointment reminders), but never for fraud alerts or security verification. If your bank needs to contact you about a blocked transaction, they will either call with a live representative or direct you to call them back at an official number. If you receive a robocall from 0404 380 324 claiming to be your bank, treat it as a scam.
Why did the robocall mention a specific $930 amount?
Mentioning a specific dollar amount ($930 in this case) is a psychological manipulation tactic. It makes the robocall from 0404 380 324 sound more credible and urgent - people are more likely to react to a specific threat ("$930 was blocked") than a generic one. However, scammers using 0404380324 don't know if that amount is actually relevant to you; they're using a shotgun approach, hoping the random amount will prompt someone to act out of alarm. Real fraud alerts from your actual bank will reference charges you actually made.
Is 0404 380 324 definitely a scam, or could it legitimately be my bank?
Based on the report, 0404 380 324 exhibits classic scam indicators: robocall delivery, impersonation of a "Bank Fraud Unit," and a request pattern that real banks avoid. However, if you're uncertain whether a charge on your account is real, never rely on an inbound call to verify it. Hang up calls from 0404380324 and verify directly with your bank using their official contact details.
What should I do if I already gave information to the 0404 380 324 robocall?
If you provided personal or financial details to 0404 380 324, contact your bank immediately using the number on your card or statement and explain the situation. Ask them to monitor your account for suspicious activity and consider requesting a replacement card. You can also report the robocall from 0404380324 to Scamwatch (scamwatch.gov.au), ACMA (acma.gov.au), and ReportCyber (cyber.gov.au) if your identity was compromised. These agencies help track fraud patterns and prevent others from falling victim to the same scam.