0404 308 322: Scam Alert – Impersonating Telstra

• Scam

Beware of the number 0404 308 322. Reports indicate it is a scam claiming to be from Telstra. Discover how to handle suspicious calls and protect yourself.

If you've received a call from 0404 308 322, it’s essential to stay vigilant as this number has been reported as a scam. According to user feedback, the callers purport to be representatives from Telstra, warning unsuspecting recipients that their phone service will be disconnected in a matter of hours unless immediate action is taken. This is a classic example of a phishing scam designed to induce panic and extract personal information.

One user reported receiving a distressing call on 24 April 2023, claiming that their phone would be deactivated unless they contacted a supposedly foreign source to resolve issues. This kind of tactic, often laced with urgency and fear, is designed to manipulate individuals into providing sensitive information or even transferring money to a scammer.

Recognising the characteristics of this type of call is crucial for protection. Here are the key elements that classify this phone number as a scam:

• Impersonation: The caller is falsely claiming to represent a legitimate company (Telstra).
• Urgency and pressure: Scammers typically employ high-pressure tactics, pushing for immediate action.
• Unverified claims: The threat of disconnection is a common tactic in scams aiming to evoke fear.
• Requests for payment/sensitive information: Calls often ask for financial details or personal identification data.

For anyone receiving a call from this number, it is advisable not to engage with the caller or share any personal information. Hang up and verify the situation independently by contacting Telstra directly through their official customer service channels. If necessary, the details of such interactions can also be reported to consumer protection agencies.

For those uncertain about whether a number is legitimate, employing a reverse phone lookup Australia service like Reverseau can provide clarity. This can help users uncover who called them, protecting them from further potential scams.

Stay safe and informed! If you suspect a call is not legitimate, it’s always best to trust your instincts and respond cautiously.