- Suspicious
Community report for 04 0413 3358 (0404133358): Caller impersonated Telstra claiming IP address issues, then disconnected.
Telstra Impersonation Report for 04 0413 3358
A contributor has reported receiving a call from 04 0413 3358 (also written as 0404133358) where the caller claimed to represent Telstra. The caller alleged that the recipient's IP address was experiencing problems and attempted to engage in technical discussion before abruptly terminating the call.
This type of impersonation is a known scam tactic where callers pose as legitimate telecommunications providers to gain trust and extract information or obtain remote access to devices. The caller's quick hang-up after initial questioning suggests the contributor may have raised suspicion or declined to engage further.
What the Caller from 04 0413 3358 Said
According to the report, the caller from 0404133358 claimed affiliation with Telstra and referenced IP address troubles. The caller asked the recipient if they understood what an IP address was, a common approach used to assess technical knowledge before escalating requests for system access or payment details.
The abrupt disconnection after this initial exchange is consistent with scammers abandoning calls when they detect resistance or scepticism. The fact that 04 0413 3358 originated from a mobile service (Vodafone network) rather than a Telstra business line is another red flag.
What to Do If You Receive a Call from 04 0413 3358
If 04 0413 3358 calls you:
- Do not: Provide personal information, discuss your internet setup, or grant remote access to your device
- Do not: Return the call if it disconnects
- Do: Hang up immediately if the caller claims to be from Telstra, NBN, or any service provider
- Do: Contact Telstra directly using the phone number on your bill or their official website to verify any legitimate service concerns
- Do: Block 0404133358 to prevent future contact
Legitimate telecommunications providers will never cold-call asking about IP addresses or requesting device access. If you have genuine service issues, always initiate contact yourself using official contact details.
How to Report 04 0413 3358
If you've been contacted by this number or experienced a similar scam attempt:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Lodge a report with Scamwatch at scamwatch.gov.au
- Report the number to your phone provider for blocking and investigation
- Report to ReportCyber at cyber.gov.au if the caller attempted to gain device access
- Share your experience on Reverseau to help other Australians identify this number
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What Our Users Reviewed
Claimed to be from Telstra saying my IP was in trouble, asked if I understood IPs, then hung up
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WRITE A REVIEWFrequently Asked Questions
Why did the caller from 04 0413 3358 hang up so quickly?
The caller likely disconnected when the recipient showed hesitation or questioned their claims. Scammers targeting 0404133358 often abandon calls if the target doesn't immediately comply or seems technically savvy enough to see through the scam. Hanging up allows them to move to the next potential victim quickly.
Can a real Telstra technician call about IP address problems?
Telstra will only contact you about service issues if you've reported a problem or if it relates to a service you've explicitly requested. They will never cold-call asking if you understand what an IP is or request remote access unprompted. If 04 0413 3358 or similar numbers claim to be Telstra, hang up and call Telstra directly using your bill.
Is 0404133358 actually a Telstra number?
No. The number 04 0413 3358 is allocated to Vodafone Australia, not Telstra. The caller impersonated Telstra by falsely claiming affiliation. Legitimate service providers always call from numbers registered to their business, not unrelated mobile networks.
What should I do if 04 0413 3358 calls me again?
Block the number immediately in your phone's settings. Do not answer or return the call. If you do answer before recognising it, hang up without providing any information. You can report 0404133358 to your mobile provider (Vodafone in this case) for investigation and potential blocking at the network level.
Why do scammers ask if you understand what an IP address is?
Asking about technical knowledge is a screening technique. Scammers using 04 0413 3358 and similar numbers assess whether the target is technically literate before attempting more sophisticated manipulation. If someone seems confused or uninformed, they're more likely to follow instructions or hand over access. If you seem knowledgeable, they disconnect and try another number.
Where should I report this impersonation attempt?
Report 04 0413 3358 to ACMA (acma.gov.au) for impersonation of a telecommunications provider, Scamwatch (scamwatch.gov.au) for the scam activity, and to Vodafone Australia directly since 0404133358 is on their network. Additionally, contribute your experience to Reverseau so other Australians can identify the number.