- Scam
0403 689 110 (0403689110): SMS scam impersonating HotDoc with malicious link. One contributor reports fake appointment notification.
HotDoc Impersonation SMS Scam for 0403 689 110
One contributor has reported an SMS scam from 0403 689 110 (also written as 0403689110) impersonating HotDoc, the popular Australian medical appointment booking service. The message attempted to deceive the recipient by posing as a legitimate HotDoc notification, complete with a phishing link designed to harvest personal information or install malware.
This type of SMS-based impersonation targeting HotDoc users is particularly effective because many Australians regularly use the platform for healthcare appointments. The scammer leverages this familiarity to bypass initial scepticism, making the fraudulent SMS appear credible at first glance.
What the SMS from 0403 689 110 Contained
The reported message from 0403689110 included a link typical of phishing attempts. The contributor recognised the SMS as fraudulent and did not interact with the link. HotDoc impersonation scams typically claim urgent action is required, such as confirming an appointment, updating payment details, or verifying account information to prevent service suspension.
The use of a mobile number (Optus network) rather than an automated system makes this scam appear more legitimate to recipients unfamiliar with how legitimate HotDoc communications are sent.
What to Do If You Receive an SMS from 0403 689 110
If you receive a suspicious SMS from 0403 689 110:
- Do not: Click any links in the message, reply to the SMS, or call any number provided
- Do not: Enter personal information, passwords, or payment details
- Do: Delete the message immediately
- Do: Block the number 0403689110 on your phone
- Do: Report the SMS as spam to your provider (Optus) by forwarding to 0429 999 888
- Do: Verify any urgent claims by logging into HotDoc directly through the official app or website, never using links from unsolicited messages
How to Report the SMS from 0403 689 110
Report this scam through multiple channels to help protect other Australians:
- ACMA (Australian Communications and Media Authority): Report the SMS at acma.gov.au - include the sender number 0403689110 and the exact content of the message
- Scamwatch: Lodge a report at scamwatch.gov.au with details of the HotDoc impersonation and the phishing link
- Optus: Contact your mobile provider directly to report the fraudulent SMS from 0403 689 110
- Reverseau: Contribute your experience to help other Australians identify this number
Why HotDoc Impersonation Scams Target Australians
HotDoc is one of Australia's most widely-used healthcare platforms, making impersonation scams particularly effective. Scammers count on recipients trusting messages that appear to relate to their medical appointments or health records. The sense of urgency (appointment confirmation, account issue) encourages quick action before the recipient verifies legitimacy.
If you've received other suspicious messages from 0403 689 110 or similar numbers impersonating Australian services, report them to Reverseau and the authorities listed above.
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WRITE A REVIEWFrequently Asked Questions
Should I click the link in the SMS from 0403 689 110?
No. Do not click any link in messages from 0403689110. The contributor who reported this number confirmed it contained a phishing link designed to steal personal information or install malware. Legitimate HotDoc communications will never ask you to click a link in an SMS - always log in directly through the official HotDoc app or website instead.
How do I know if a message claiming to be from HotDoc is real?
Legitimate HotDoc communications typically come from the app itself or from the clinic you're registered with, not from random mobile numbers like 0403689110. If you receive an SMS from 0403 689 110 claiming to be from HotDoc, it's fraudulent. Never respond to messages asking you to confirm details, update payment information, or verify your account - real HotDoc will contact you through the app.
What happens if I accidentally click the link from 0403689110?
If you clicked the link from 0403 689 110 (0403689110), do not enter any personal information. Immediately block the number and monitor your accounts for suspicious activity. Consider changing your passwords for email and banking if you entered credentials. Contact your bank and notify them of potential fraud. For further guidance, contact the ACMA at acma.gov.au.
Is 0403 689 110 definitely a scam?
Yes, based on the community report, 0403689110 has been confirmed sending SMS impersonating HotDoc with a phishing link. This is a known scam tactic. Block this number immediately and report it to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au) to protect other Australians.
How do I block 0403689110 on my phone?
On most Australian phones, open your Messages or Phone app, find the SMS from 0403 689 110, and select 'Block' or 'Block Number'. You can also go to your phone's Settings > Messages or Calls and add 0403689110 to your blocked list. After blocking, forward the original SMS to 0429 999 888 to report it to the ACMA.
Should I forward the SMS from 0403 689 110 to authorities?
Yes. Forward the SMS to 0429 999 888 to report it to the ACMA. Do not click the link, but do preserve the message. You can also submit a report directly to Scamwatch at scamwatch.gov.au with details about the HotDoc impersonation and the number 0403689110. This helps authorities track and disrupt scam networks.