0402 829 311 - 0402829311: Scam SMS Reports

• Legit

Community report for 0402 829 311 (0402829311): Fraudulent ANZ points SMS. Contributor suspects data breach from Qantas.

Scam SMS Reports for 0402 829 311

A contributor has reported receiving a fraudulent SMS from 0402 829 311 (also written as 0402829311) impersonating ANZ bank. The message referenced loyalty points, but the contributor confirmed they hold no account with ANZ. Based on the message content and timing, the contributor suspects the scammer obtained their number from a Qantas data breach.

This Optus mobile number has been flagged as sending deceptive SMS that attempts to exploit familiarity with legitimate banking and loyalty schemes. The scammer's knowledge of the recipient's association with Qantas suggests either direct data compromise or secondary targeting from a publicly leaked customer list.

What the SMS from 0402 829 311 Claims

The fraudulent message from 0402829311 posed as legitimate correspondence from ANZ bank regarding loyalty points. The scammer relied on the credibility of a major Australian financial institution to lower the recipient's guard. By referencing a points scheme, the message was designed to prompt immediate engagement - either clicking a link or replying for more details.

The contributor's observation about potential Qantas involvement is significant. Scammers often purchase or access leaked customer databases and use company names and schemes known to their targets. A recipient who shops with Qantas and receives unexpected correspondence about points may be more likely to engage with the message before verifying authenticity.

Report Details and Timing

The report was submitted on 17 November 2025. This single report documents an SMS-based attack vector rather than voice calls. SMS-based impersonation scams allow fraudsters to reach multiple targets quickly and leave less evidence than voice calls, making them a preferred method for data breach monetisation.

The Optus network assignment of 0402 829 311 is consistent with legitimate mobile numbers, which scammers deliberately use to appear more trustworthy than obvious premium or VoIP services. Contributors should be aware that a realistic phone number format does not indicate legitimacy.

What to Do If You Receive an SMS from 0402 829 311

If 0402829311 or a similar number sends you an unsolicited SMS about loyalty points or banking:

• Do not: Click any links in the message, reply to confirm your number is active, or call any number provided in the SMS
• Do not: Enter personal information, passwords, or payment details on any website accessed via the SMS link
• Do: Delete the message immediately
• Do: Block the number 0402 829 311 on your phone to prevent further contact
• Do: Verify independently by calling your bank directly using the number on your bank card or official website - never use contact details from the suspicious message
• Do: Report the SMS as spam to your mobile provider

How to Report 0402 829 311

If you receive scam SMS from this number or any similar fraudulent message, you can report it through multiple Australian channels:

• Forward the SMS to 0429 999 888 - Australia's national spam and scam reporting number. Include the date and time of receipt.
• Report to Scamwatch at scamwatch.gov.au - provide details of the message content and any financial loss
• Report to ACMA (Australian Communications and Media Authority) at acma.gov.au - particularly if the number continues to contact you after blocking
• Report to your mobile provider - contact Optus directly to report the abuse of their network
• Contribute your experience to Reverseau - help other Australians identify this number by adding your own report

If you have concerns about a potential Qantas data breach affecting your account, contact Qantas directly through their official website or phone number to verify your data security status.

Frequently Asked Questions