- Scam
Community report for 04 0281 3902 (0402813902): Scammer impersonating Australia Post claiming delivery issues. Avoid and block.
Australia Post Impersonation Report for 04 0281 3902
A contributor has reported receiving a voicemail from 04 0281 3902 (also written as 0402813902) impersonating Australia Post with a message about delivery issues. This is a known delivery scam tactic where callers pose as postal service staff to trick recipients into providing personal information or clicking malicious links.
The call to 0402813902 came through on a mobile number registered to Optus. The contributor identified the voicemail as suspicious, recognising it as a scam attempt rather than a legitimate Australia Post notification.
What Callers from 04 0281 3902 Claim
The voicemail left by 04 0281 3902 mentioned delivery problems, a common opening used in postal delivery scams. These messages typically claim a parcel is held, undeliverable, or requires immediate action to proceed with delivery. The caller does not appear to have left contact details, which is another red flag as legitimate Australia Post notifications include official channels for follow-up.
What to Do If You Receive a Call from 04 0281 3902
If 04 0281 3902 calls or leaves a voicemail:
- Do not: Click any links in voicemail transcripts, call the number back, or provide personal details like address or payment information
- Do: Block 0402813902 immediately, verify delivery status through the official Australia Post website or app, report the call to ACMA
- Remember: Australia Post will not request personal information via unsolicited calls or voicemails
How to Report 04 0281 3902
Report this scam attempt through these official Australian channels:
- ACMA (acma.gov.au) - report the call and request number blocking
- Scamwatch (scamwatch.gov.au) - lodge a report of the delivery scam attempt
- Australia Post (auspost.com.au) - report the impersonation directly to them
- Reverseau - contribute your experience with 04 0281 3902 to help other Australians stay safe
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Voicemail about Australia Post delivery issues, scam
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WRITE A REVIEWFrequently Asked Questions
Is 04 0281 3902 a real Australia Post number?
No. The number 04 0281 3902 (0402813902) is a private mobile number registered to Optus, not an official Australia Post contact. Scammers use mobile numbers to impersonate Australia Post because they are harder to trace than official business lines.
What should I do if I already clicked a link from 04 0281 3902?
If you clicked a link in a message from 0402813902, monitor your accounts for suspicious activity, change passwords for email and banking services, and consider placing a fraud alert with your bank. Report the incident to ACMA at acma.gov.au.
How can I verify a legitimate Australia Post delivery notification?
Instead of responding to calls or messages from 04 0281 3902, check your parcels directly through the Australia Post website or official app using your tracking number. Australia Post also sends SMS notifications from official numbers, not random mobile numbers like 0402813902.
Will Australia Post call me about delivery problems?
Australia Post typically uses SMS or email for delivery notifications, not unsolicited calls from numbers like 04 0281 3902. If you need to follow up on a parcel, contact Australia Post directly through their official channels rather than responding to calls from 0402813902.
What is an impersonation scam?
Impersonation scams involve callers pretending to be from a legitimate organisation like Australia Post. The caller from 04 0281 3902 used this tactic to gain trust. They rely on urgency (delivery stuck) to pressure you into sharing details or paying fees.
How do I block 0402813902 on my phone?
On most Australian mobile phones, you can block 04 0281 3902 by opening the call log, selecting the number 0402813902, and choosing 'Block Contact' or 'Report as Spam'. Check your phone's settings menu for blocking options if these steps don't match your device.