- Uncertain
- Scam
Community reports for 04 0231 7830 (0402317830): Callers impersonate Latitude Finance and American Express, requesting personal information and attempting fraudulent transactions.
Financial Impersonation Scam Reports for 04 0231 7830
Six contributors have reported scam activity from 04 0231 7830 (also written as 0402317830), with a consistent pattern of impersonation targeting financial services. The reports centre on callers falsely claiming to represent Latitude Finance and American Express, using these trusted brand names to extract personal information or authorize fraudulent transactions.
The most common tactic involves the caller from 0402317830 impersonating a major financial institution to lower the recipient's guard before pivoting to a specific request. Multiple reports about 04 0231 7830 indicate scammers are using this mobile number to target people's financial accounts and payment details.
What Callers from 04 0231 7830 Claim
Contributors describe callers from 04 0231 7830 claiming direct affiliation with Latitude Finance and American Express. One report detailed a caller pretending to be from Amex who flagged a suspicious transaction - specifically a $847.50 charge at JB Hi-Fi - creating artificial urgency to pressure the recipient into confirming or "correcting" the transaction. This tactic exploits the natural anxiety people feel when they believe their card has been compromised.
Another contributor received a call where the caller from 0402317830 claimed to represent Latitude Finance but provided no legitimate verification details. A third report mentions an SMS from this number featuring a screenshot purporting to be from Latitude, with an embedded link - a phishing attempt designed to harvest login credentials or personal data.
Beyond calls, one contributor noted that someone attempted to use their email and personal details to apply for finance, suggesting 04 0231 7830 may be part of a broader identity exploitation scheme. The pattern across all reports shows callers from 0402317830 are aggressive in requesting personal information and financial details.
Call Patterns and Timing
All six reports were logged within a 72-hour window from 2-3 January 2026, suggesting an active campaign from this number. Contributors received calls on 04 0231 7830 at various times throughout the day - early morning (04:16), late morning (10:25 and 10:42), and early afternoon (14:46), plus an SMS at 07:38. The frequency and timing span indicate this is not a one-off incident but coordinated scam activity using 0402317830.
The mix of contact methods - calls answered by recipients, unsolicited SMS with phishing links, and attempts to use stolen credentials for applications - suggests multiple attack vectors from the same number or coordinated operation.
What to Do If You Receive a Call from 04 0231 7830
If 04 0231 7830 calls you:
- Do not: Answer or return the call; confirm any personal or financial details; provide card numbers, dates of birth, or passwords; accept any transaction the caller flags as suspicious
- Do: Hang up immediately; block the number on your phone; verify any claimed transaction directly using the official contact number on your card or financial institution's website (not a number the caller provides); report the call to your bank if you discussed any account details
If the caller from 0402317830 references a specific financial institution, do not use contact details they provide. Instead, hang up and call the institution directly using the number on your card, statement, or their official website. Legitimate financial institutions never cold-call to ask you to confirm transactions or personal details.
What to Do If You Receive an SMS from 04 0231 7830
If you receive an SMS from 04 0231 7830 or 0402317830:
- Do not: Click any links in the message; reply to confirm you received it; download any attachments; visit websites mentioned in the text
- Do: Delete the message immediately; block the number; report the SMS to your telco or to ACMA by forwarding it to 0429 999 888; if a link was clicked, contact your bank immediately
Phishing SMS messages often mimic legitimate banking notifications with urgent language designed to bypass your caution. If you're unsure whether a message is genuine, contact your bank or financial institution directly using a number you know is correct.
How to Report 04 0231 7830
If you've received scam calls or SMS from 04 0231 7830 (0402317830), report the activity to:
- Scamwatch at scamwatch.gov.au - report the scam and help protect other Australians
- ACMA (Australian Communications and Media Authority) at acma.gov.au - lodge a formal complaint about the number
- Your mobile provider - Optus, in this case - to block the number and report the abusive activity
- Your financial institution - if the scammer referenced your bank or card, alert them immediately
- Reverseau - contribute your experience to help other Australians identify and avoid this number
If you believe your personal information has been compromised, consider placing a ban on credit enquiries with Australia's major credit reporting agencies or monitor your credit file through services like equifax.com.au or experian.com.au.
Help others by sharing your experience with 0402 317 830!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Tried to apply for finance with my number and email.
Called claiming to be from Latitude Finance, total scam
Pretending to be Amex, trying to trick me into accepting overpriced transaction at JB Hi-Fi for $847.50
total scam trying to weasel personal info out of you
dodgy text claiming to be from Latitude with a screenshot, trying to pull a fast one
Claimed to be from Latitude Finance but complete scam
Help others by sharing your experience with 0402 317 830!
WRITE A REVIEWFrequently Asked Questions
Why are people impersonating Latitude Finance and American Express when calling 04 0231 7830?
Using recognisable brand names like Latitude Finance and Amex makes recipients more likely to engage and share information. Contributors report that callers from 0402317830 use the trust associated with these institutions to bypass natural suspicion. Scammers know most people have accounts with major banks and financial service providers, so impersonation makes their request feel plausible. The moment you believe it's your bank calling with a legitimate concern (like fraud), you're more likely to provide verification details the scammer can use.
What should I do if I already gave personal information to 04 0231 7830?
Contact your bank and financial institutions immediately to report the compromise. Tell them which information was shared - full name, date of birth, card number, PIN, or passwords. Monitor your bank accounts and credit file closely for unauthorised transactions. If the scammer from 0402317830 accessed your email or phone, change your passwords on all financial accounts from a secure device. Consider placing a fraud alert or credit ban with Equifax or Experian. Report the incident to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au.
Is 04 0231 7830 a real Latitude Finance or American Express number?
No. Contributors who researched the number confirmed that 04 0231 7830 (0402317830) is not an official contact number for either Latitude Finance or American Express. It's a mobile number being used by scammers to impersonate these companies. Legitimate financial institutions use registered business numbers, not generic mobile numbers, for customer contact. If you're unsure, always hang up and call the official number on your card or statement instead of using any number provided by an incoming caller.
What is phishing and why was it mentioned in reports about 0402317830?
Phishing is when scammers send fake messages designed to trick you into visiting a fraudulent website or downloading malware. One contributor received an SMS from 04 0231 7830 with a screenshot and a link, posing as Latitude Finance. Clicking the link would likely direct them to a fake login page where entering their credentials would hand the scammer direct access to their account. Never click links in unsolicited SMS or emails, especially if they claim to be from your bank or a financial service you use.
How did the scammer from 04 0231 7830 know my email address and personal details?
One contributor reported that someone attempted to apply for finance using their email and name, suggesting the scammer had obtained their personal information from a data breach, public directory, or purchased data list. Scammers buy and sell personal information across online forums and marketplaces. This is why multiple contact attempts from 0402317830 - calls, SMS with phishing links, and finance applications using your details - often occur in quick succession. The scammer is running multiple angles to extract money or credentials from the same victim list.
Should I block 04 0231 7830 permanently?
Yes. Block 0402317830 immediately on your phone and report it to your mobile provider. Once a number is used for scam activity, it's unlikely to be used legitimately again. Contributors reported six separate scam interactions with 04 0231 7830 within 72 hours, confirming this is an active scam operation. Your mobile provider (Optus, in this case) can help suspend the account and prevent future calls from this number reaching customers.