- Scam
One contributor reported 0401 827 924 (0401827924) - caller impersonated a case worker named Joshua Jenkins seeking details about an AVO.
Impersonation Reports for 0401 827 924
A contributor has flagged a call from 0401 827 924 (also written as 0401827924) involving someone impersonating a case worker. The caller claimed to be "Joshua Jenkins" and attempted to extract personal information about an Apprehended Violence Order (AVO) affecting the recipient. This type of impersonation - where a caller falsely claims to represent a government or legal authority - is a common tactic used to build false credibility and lower a target's defences before requesting sensitive details.
What the Caller from 0401 827 924 Claimed
The caller identifying himself as "Joshua Jenkins, case worker" contacted the recipient and began fishing for information about an AVO. By claiming an official role and referencing the AVO, the caller was attempting to create the impression of legitimacy and authority. This technique - referencing real or assumed personal circumstances - is designed to make the target believe the caller has genuine knowledge and reason to call. The call came from an Optus mobile number, which may make it appear more local and trustworthy than an obvious business line.
What to Do If You Receive a Call from 0401 827 924
If 0401 827 924 calls you:
- Do not: Confirm any personal details, discuss court orders, AVOs, or legal matters; engage with the caller's claims; or provide information about your circumstances
- Do: Hang up immediately; verify any legitimate inquiries directly through official government channels (not using numbers provided by the caller); and block the number if it contacts you again
- Remember: Case workers, court staff, and legal authorities will not call you unexpectedly asking you to confirm sensitive details. If you have a genuine legal matter, contact the relevant authority directly using a number you find yourself (court registry, legal aid, etc.)
How to Report 0401 827 924
If you receive a suspicious call from 0401 827 924, you can report it through these channels:
- Australian Communications and Media Authority (ACMA): Report on acma.gov.au - particularly useful for calls impersonating government or legal officials
- Scamwatch: Report the call at scamwatch.gov.au with details of what the caller claimed and requested
- Reverseau: Help other Australians by contributing your experience on Reverseau so the community has visibility into this number's behaviour
- Local police: If the caller mentioned an AVO or legal action against you, consider reporting to your state police as this could indicate identity fraud or harassment
Help others by sharing your experience with 0401 827 924!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Bloke claimed to be Joshua Jenkins a case worker, fishing for info about an AVO on me
Help others by sharing your experience with 0401 827 924!
WRITE A REVIEWFrequently Asked Questions
Who is Joshua Jenkins and why did he call from 0401 827 924?
The caller claimed to be a case worker named Joshua Jenkins calling from 0401 827 924 (0401827924), but there is no way to verify this was genuine. The impersonation of a case worker is a tactic to gain trust and appear authoritative. Real case workers do not call unexpectedly asking you to confirm details about AVOs or personal circumstances.
Is it normal for case workers to call asking about AVOs?
No. Legitimate legal or case worker inquiries about AVOs will be conducted through official channels (courts, legal aid, police) and typically through written correspondence first. If someone from 0401 827 924 or any unknown number calls asking about an AVO, it is very likely impersonation. Hang up and contact the relevant court or legal authority directly using a number you look up yourself.
What information should I never give to a caller from 0401 827 924?
Do not confirm or discuss any personal details including: details of court orders or AVOs, your address or family situation, dates of birth, financial information, or any other sensitive circumstances. The caller from 0401 827 924 asking about these matters is a red flag for impersonation.
Why would someone impersonate a case worker calling from a mobile number?
Using a mobile number (0401 827 924 is registered to an Optus mobile) makes the call appear more personal and less obviously 'official', which can lower your guard. Impersonating an authority figure like a case worker is designed to make you comply with requests for information without questioning the caller's legitimacy.
Should I call back the number 0401827924 if I miss the call?
No. Do not return calls to 0401827924 or any unknown number claiming to be a case worker. If you have a genuine legal matter, initiate contact yourself using official contact details you find independently (court website, legal aid hotline, etc.). Calling back 0401 827 924 may confirm your number is active and lead to more unwanted contact.
Can I report this to the police?
Yes. If the caller from 0401 827 924 referenced an AVO or claimed to be investigating something about you, contact your local police non-emergency line or make a report online through your state police website. This may indicate identity fraud or targeted harassment. You can also report it to ACMA (acma.gov.au) as an impersonation scam.