- Scam
- Spam
0400 775 960 (0400775960): Contributors report callers impersonating Telstra, requesting password reset codes and Vic Roads verification details.
Telstra Impersonation Reports for 0400 775 960
Two contributors have reported scam calls from 0400 775 960 (also written as 0400775960) involving impersonation of Telstra customer service. The callers demonstrated knowledge of personal details including the recipient's name and email address, adding apparent credibility to their claims. Both reports describe requests for sensitive verification codes under false pretences.
The number is registered to a Telstra mobile service, which scammers likely exploit to increase believability when calling from 0400 775 960. Contributors flagged the accent and urgent tone as warning signs, though one initially believed the caller was legitimate until suspicious requests were made.
What Callers from 0400 775 960 Are Claiming
One contributor received a call from 0400 775 960 where the caller claimed to be from Telstra billing department. The caller knew the recipient's name and email address, then requested they read out a code. The contributor later realised the code requested was actually their Microsoft password reset code, not a Telstra verification code.
A second call from 0400775960 involved a similar impersonation approach. The caller claimed Telstra was offering half-price deals, which created a false sense of legitimacy. During this call, the contributor was asked to send a code allegedly from Vic Roads. This request appears designed to obtain multi-factor authentication codes from government services, not Telstra systems.
Both reports from 0400 775 960 reveal a consistent pattern: callers build initial trust through knowledge of personal information, then pivot to requesting codes from unrelated services (Microsoft, Vic Roads) that would grant access to the recipient's online accounts.
Report Patterns and Timing
Three reports have been logged for 0400 775 960, with two answered calls in early February 2026 and one missed call flagged as a potential scammer. The timing of answered calls within days of each other suggests either the same scam operation making multiple attempts, or similar scam tactics being used by different bad actors using this number.
One contributor reported that 0400775960 rang twice without leaving a voicemail, a common robocall pattern. The combination of missed calls and answered scam calls on the same number raises the likelihood this is an active scam number rather than a one-time opportunistic caller.
What to Do If You Receive a Call from 0400 775 960
If 0400 775 960 calls you:
- Do not: Read out any codes, codes from password reset emails, or verification codes from other services like Microsoft or government agencies
- Do not: Confirm personal information like name, email, or address even if the caller already knows them
- Do not: Send screenshots or photos of codes to the caller
- Do: Hang up immediately if the caller asks for codes or verification details
- Do: Verify the caller independently by hanging up and calling Telstra directly on 133 200 (the official Telstra number, never use a number from the caller)
- Do: Block the number 0400775960 on your phone to prevent future contact
- Do: Report the call to ACMA if you receive further attempts from this number
How to Report 0400 775 960
If you receive a scam call from 0400 775 960 or 0400775960, report it through these Australian government channels:
- Scamwatch (scamwatch.gov.au) - provides scam reporting and consumer education
- ACMA (acma.gov.au) - the Australian Communications and Media Authority handles complaints about phone and SMS scams
- ReportCyber (cyber.gov.au) - if the scam involved attempts to access your accounts or compromise credentials
- Telstra directly on 133 200 - report the impersonation attempt to the legitimate provider
You can also contribute your own report about 0400 775 960 on Reverseau to help other Australians identify this number. Each contributor report strengthens the community data and helps others recognise scam attempts faster.
Help others by sharing your experience with 0400 775 960!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Bloke with accent claiming to be from Telstra billing, knew my name and email, wanted me to read out a code that was actually my Microsoft password reset
Claiming to be Telstra with half price deals, asked me to send a code from Vic Roads
Phone flagged as potential scammer, rang twice no voicemail
Help others by sharing your experience with 0400 775 960!
WRITE A REVIEWFrequently Asked Questions
Why did the caller from 0400 775 960 already know my name and email?
Scammers often obtain personal information from data breaches, public records, or previous scam campaigns. Just because a caller knows your name and email does NOT mean they are from Telstra. The caller from 0400 775 960 used this information to build false credibility before requesting sensitive codes. Always verify independently by calling the official company number, not a number the caller provides.
What should I do if I already shared a code with 0400775960?
If you provided a Microsoft password reset code or Vic Roads code to a caller from 0400775960, change your passwords immediately for those accounts. Go directly to the official websites (microsoft.com, vicroads.vic.gov.au) and change your passwords. If the code was from email or banking, contact your bank and email provider urgently. Report the incident to ACMA and Scamwatch to help flag this number.
Is 0400 775 960 actually a Telstra number?
The number 0400775960 is registered to a Telstra mobile service, but scammers can and do use legitimate mobile numbers to make their calls appear credible. Registration to Telstra does not mean Telstra is making the call. Never trust a caller just because the number appears to be from Telstra. Real Telstra staff will never ask you to read out password reset codes or government service codes over the phone.
Why do these calls ask for codes from Microsoft and Vic Roads instead of Telstra codes?
Scammers are likely trying to gain access to your Microsoft account and Vic Roads online services, not your Telstra account. By requesting these specific codes over the phone while impersonating Telstra, they create confusion about why the codes are needed. This tactic exploits the fact that legitimate password reset codes look similar regardless of which service sent them. Never share password reset codes with anyone calling you.
What should I do if 0400775960 calls me multiple times?
If you receive repeated calls from 0400 775 960, block the number immediately in your phone settings. Do not answer if the number appears again. Report each call to ACMA using their online form at acma.gov.au. If the number continues calling after you block it, or if it comes from multiple slightly different numbers, this suggests an active scam campaign targeting your contact details.
How do I verify if a call claiming to be from Telstra is real?
Legitimate Telstra staff will never ask you to read out codes, password reset tokens, or verification codes over the phone during an inbound call. If someone from 0400 775 960 or any number calls claiming to be Telstra and asks for codes, hang up immediately. To verify a legitimate issue, hang up and call Telstra directly on 133 200 using the official number. Never use a callback number the caller provides.