- Suspicious
04 0009 6615 (0400096615): One contributor reported a robocall with high-pitched noise claiming a package was held, triggering delivery scam concerns.
Robocall Delivery Scam Reports for 04 0009 6615
A contributor has reported receiving a call from 04 0009 6615 (also written as 0400096615) featuring the hallmarks of an automated delivery scam. The call began with a distinctive high-pitched noise before an automated voice message claimed the recipient's package was held up. The contributor flagged the call as suspicious, noting the overall pattern felt inconsistent with legitimate parcel notifications.
This Telstra mobile number has triggered a report for robocall delivery fraud, a tactic where scammers use automated systems to create urgency around non-existent package holds. The goal is typically to pressure recipients into clicking malicious links or providing personal information under the guise of claim resolution.
What the Automated Message from 04 0009 6615 Said
The robocall from 0400096615 used a pre-recorded voice to inform the contributor that their package was held up or delayed. This type of message is designed to bypass human-to-human engagement and scale fraudulent outreach across thousands of numbers. The high-pitched noise at the call's start is a common marker of robocall systems and may indicate voice compression or automated dialling infrastructure.
The contributor's instinct that something felt wrong is crucial - legitimate delivery services like Australia Post, Auspost, Bunnings, or major retailers do not typically initiate contact via automated messages claiming packages are held without providing specific tracking details or directing recipients to verify via official tracking portals.
Call Pattern and Timing
The report for 04 0009 6615 was submitted on 23 October 2025. While a single report limits pattern visibility, the use of robocall automation suggests the number may be part of a broader campaign. Contributors receiving calls from 0400096615 should be aware that scammers often use Telstra mobile numbers (04 prefix) to appear local and trustworthy, making the robocall delivery scam more convincing at first glance.
What to Do If You Receive a Call from 04 0009 6615
If 04 0009 6615 calls you:
- Do not: Click any links sent via SMS following the call, return the call, or provide personal details like name, address, or payment information
- Do: Hang up immediately, block the number, and verify any legitimate parcel status directly via the retailer's or postal service's official website or app
- Do: Be skeptical of unsolicited calls claiming your package is held - legitimate services provide tracking numbers and direct you to official channels
What to Do If You Receive an SMS from 04 0009 6615
Delivery scams often follow robocalls with a follow-up SMS containing a malicious link:
- Do not: Click any link in the message, reply to the SMS, or call any number provided in the text
- Do: Delete the message immediately and block 0400096615
- Do: Report the SMS as spam by forwarding it to 0429 999 888 (ACMA's reporting service)
- Do: If you're genuinely expecting a parcel, log into the official retailer or Australia Post website to check its status
How to Report 04 0009 6615
If you receive similar robocalls or SMS messages from 0400096615 or other numbers:
- Report to Scamwatch at scamwatch.gov.au with details of what the message claimed and when you received it
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - they track robocall patterns and can take enforcement action
- Forward unwanted SMS to 0429 999 888 to flag the message to ACMA
- Block the number on your device to prevent further contact
- Consider registering your number with the Do Not Call Register at donotcall.gov.au if you wish to reduce unsolicited contact (though scammers often ignore this)
- Contribute your report to Reverseau to help other Australians identify this number
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What Our Users Reviewed
got a call with high-pitched noise at the start, robot saying my package was held up, but feels fishy
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WRITE A REVIEWFrequently Asked Questions
Why did 04 0009 6615 use a robocall instead of calling me directly?
Robocalls allow scammers to contact thousands of numbers simultaneously with minimal cost and no human operator needed. The automated voice from 0400096615 makes it harder to trace the actual scammer and easier to scale the delivery scam. Legitimate companies rarely use full robocalls for package notifications - they either send SMS or speak to you directly.
What happens if I click a link from an SMS linked to 04 0009 6615?
Clicking a link from an SMS following a 0400096615 robocall exposes you to malware installation, credential theft, or financial fraud. Scammers harvest personal data and banking details through fake tracking portals. If you've clicked a link, change your passwords immediately and contact your bank.
Is 04 0009 6615 a real Telstra number?
The number 0400096615 is registered as a Telstra mobile, but scammers can spoof or hijack legitimate mobile numbers. A genuine Telstra prefix (04) does not guarantee legitimacy. Always verify parcel claims by logging into the official retailer or Australia Post account directly, never via links in unsolicited calls or SMS from 04 0009 6615 or similar numbers.
What should I do if my package really is held up and I'm not sure if 04 0009 6615 is legitimate?
Do not engage with 0400096615 further. Instead, go directly to the retailer's website where you purchased the item or log into your Australia Post account and use the tracking number from your original order confirmation. Legitimate delivery services never initiate contact asking you to click links or provide details over the phone to release a parcel.
Can I report 04 0009 6615 if I hung up without gathering full details?
Yes. Even a brief report about 0400096615 is valuable. Go to Scamwatch (scamwatch.gov.au) or ACMA (acma.gov.au) and describe what you heard - the high-pitched noise, the robocall claim about your package, and when the call arrived. Include the date and time if you remember them. Community reports on Reverseau also help other Australians identify this number.
Why would a scammer use a mobile number like 04 0009 6615 instead of a 1800 number?
Mobile numbers like 0400096615 appear more local and trustworthy than obvious 1800 lines, making recipients less likely to hang up immediately. Scammers prefer Telstra mobiles because they blend into everyday communication, increasing the chance someone will fall for the delivery scam before realising it's a robocall from an unknown source.