- Suspicious
04 0000 7891 (0400007891): One contributor reports robocall voicemail requesting callback to review package delivery. Possible delivery scam.
Robocall Package Scam Reports for 04 0000 7891
One contributor has reported receiving a robocall from 04 0000 7891 (also written as 0400007891) that left a voicemail message. The recorded message requested the recipient press 1 to review a package, a common tactic used in delivery-related scams. This type of callback request is designed to trick people into engaging with fraudulent operators.
The call came through a Telstra mobile number, which suggests the scammer may be using mobile service infrastructure rather than traditional business lines. One report indicates the caller used an automated message system, which is characteristic of robocall spam campaigns.
What the Robocall from 04 0000 7891 Requested
The voicemail left by 0400007891 used a simple but effective social engineering approach. It instructed the recipient to press 1 to review a package, creating a sense of urgency around a delivery. This tactic is particularly effective because many people legitimately expect parcels and will comply with the instruction without verifying the caller's identity.
The callback request element is critical. Once someone presses 1 or returns the call to 04 0000 7891, they may be connected to a scammer posing as a delivery company representative who could request personal details, payment information, or attempt to install malware.
Report Timing and Delivery Scam Patterns
The single report of 0400007891 was logged in October 2025. While this is a limited dataset, delivery-related robocalls typically operate in waves during peak shopping seasons when parcel volumes are high and people are genuinely expecting deliveries. The fact that this call came through voicemail rather than a live connection is typical of automated robocall systems.
What to Do If You Receive a Call from 04 0000 7891
If 04 0000 7891 calls you:
- Do not: Press any keys in response to the voicemail, return the call, or click any links mentioned in a potential SMS variant
- Do: Delete the voicemail immediately, block the number in your phone settings, and verify any parcel status directly with the delivery company using their official website or phone number
- Do: Hang up if you receive a live call from 0400007891 claiming to be from a delivery service
Legitimate delivery companies (Australia Post, Startrack, Auspost, DPD) will not ask you to press 1 or call back an unknown number. They provide tracking details via email or SMS with official links and phone numbers.
What to Do If You Receive an SMS from 04 0000 7891
If you receive an SMS from 0400007891 with similar package delivery claims:
- Do not: Click any links, reply to the message, or call the number provided
- Do: Forward the SMS to 0429 999 888 (ACMA's report spam service)
- Do: Block the sender and delete the message
How to Report 04 0000 7891
If you receive calls or SMS from 04 0000 7891 (0400007891), report it through these Australian resources:
- ACMA (Australian Communications and Media Authority) - Report spam calls and SMS to acma.gov.au or forward SMS to 0429 999 888
- Scamwatch - Document the scam details at scamwatch.gov.au, including the specific message and any tactics used
- Do Not Call Register - Register your number at donotcall.gov.au to opt out of telemarketing calls (note: scammers often ignore this register)
- Reverseau - Contribute your experience to help other Australians identify calls from 0400007891
The more community reports that accumulate about 04 0000 7891, the better the collective understanding of this scam's prevalence and variation.
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What Our Users Reviewed
Left a message on message bank requesting to press 1 to review package.
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WRITE A REVIEWFrequently Asked Questions
What should I do if I pressed 1 on the message from 04 0000 7891?
If you pressed 1 in response to the voicemail from 04 0000 7891 (0400007891), monitor your accounts carefully for suspicious activity. Do not provide any personal information if someone calls back. Block the number immediately, consider changing your password for critical accounts like banking and email, and report the incident to Scamwatch at scamwatch.gov.au.
Is 04 0000 7891 actually a delivery company?
No. Community reports indicate 0400007891 is a robocall scam posing as a delivery service. Legitimate delivery companies use official business numbers and send tracking information directly to registered email addresses. They do not ask you to press 1 to review packages or call back unknown numbers.
Why did 04 0000 7891 leave a voicemail instead of calling me directly?
Robocalls from 0400007891 using automated voicemail systems are designed to avoid live interaction and reduce the chance of the recipient recognising the scam immediately. This approach also allows scammers to target large numbers of people efficiently without needing operators to be available.
What will happen if I call 04 0000 7891 back?
If you call 0400007891 back, you may be connected to a scammer posing as a delivery representative. They could request your full name, address, payment card details, or other personal information under the pretence of sorting out a failed delivery. Never call back a number from an unsolicited voicemail.
How can I verify if I actually have a package with a delivery company?
To verify a legitimate package delivery, go directly to the official website of the carrier (Australia Post, Startrack, DPD, etc.) and use their tracking tool, or call their official phone number (not any number from 04 0000 7891 or similar voicemail). If you're unsure of your order status, log into your retailer's account directly.
Should I report 0400007891 to the police or just ACMA?
Report 04 0000 7891 to ACMA first at acma.gov.au. For financial loss, also report to Australian Cyber Security Centre via cyber.gov.au and consider filing a report with local police. Scamwatch (scamwatch.gov.au) also tracks these campaigns to identify patterns and warn the public.