- Spam
- Scam
Community reports for 03 9969 4418 (0399694418): Bank impersonation calls, robocalls claiming disconnection, and aggressive sales tactics ignoring Do Not Call requests.
Bank Impersonation and Robocall Reports for 03 9969 4418
Three contributors have reported concerning activity from 03 9969 4418 (also written as 0399694418), involving bank impersonation, automated robocalls, and persistent sales calls. The pattern shows callers posing as Commonwealth Bank representatives, automated messages about service disconnection, and refusal to honour Do Not Call list registration.
One contributor received a call from 0399694418 where the caller claimed to be from Commonwealth Bank regarding an overseas transaction of $499. The contributor reported significant background noise during the call and noted the caller hung up immediately upon learning the call was being traced and the recipient worked for government. This behaviour is consistent with impersonation tactics designed to avoid accountability.
What Callers from 03 9969 4418 Say
Reports indicate multiple approaches from 0399694418. One automated message mentioned something being "disconnected" but the contributor couldn't determine the full context before the call ended. Another call involved a person claiming Commonwealth Bank affiliation, attempting to discuss a specific overseas transaction amount ($499) in what appeared to be a verification attempt.
A separate report about 03 9969 4418 describes a sales call where the caller refused to escalate to a supervisor when told the number was on the Do Not Call list. This defiant response, combined with a second call from a related number (03 9969 4484) arriving just two minutes later, suggests organised calling patterns rather than isolated incidents.
Call Patterns and Timing
The reports span different call methods. One robocall from 0399694418 arrived on 28 February 2024 at 14:23 (afternoon). Another call was answered directly, with the bank impersonation occurring on 26 February 2024 in the evening. A third report involved a sales call answered live, followed by a callback attempt two minutes later from a closely-numbered alternative (03 9969 4484).
The contributor who left their landline off the hook after the sales call from 03 9969 4418 did so to prevent the line being used to dial out again, suggesting concern about potential misuse or additional fraudulent activity. When one contributor attempted to call 0399694418 back after a voicemail, the number "failed instantly", which is typical of spoofed or disposable numbers.
What to Do If You Receive a Call from 03 9969 4418
If 03 9969 4418 calls you:
- Do not: Confirm personal details, transaction amounts, or banking information; return the call if the number fails; engage with requests to verify card or account details
- Do: Hang up immediately if the caller claims to be from your bank; call your bank directly on the number on your card or statement to verify any transaction alerts; let voicemail capture the message and listen without returning the call
- If it's a robocall: Do not press any keys or follow voice prompts, as this may flag your number as active for further spam campaigns
What to Do If You Receive an SMS from 03 9969 4418
If you receive an SMS from 0399694418 or similar numbers:
- Do not: Click any links in the message; reply to the SMS; provide personal or banking information
- Do: Delete the message immediately; report it as spam to your service provider; forward the message to 0429 999 888 (ACMA spam report number) and include the sender number
How to Report 03 9969 4418
If you've experienced calls or messages from 03 9969 4418, you can report this activity to relevant Australian authorities:
- Australian Communications and Media Authority (ACMA): Report unwanted calls and SMS at acma.gov.au or call 1300 850 152. Include the number (0399694418), date, time, and nature of the call.
- Scamwatch: If you believe the call was a scam attempt (particularly bank impersonation), report details at scamwatch.gov.au
- Your bank: If 03 9969 4418 impersonated Commonwealth Bank or another financial institution, contact your bank directly to report the fraud attempt
- Do Not Call Register: Register your number at donotcall.gov.au if you haven't already. Callers who ignore the Do Not Call list can be reported to ACMA.
- Reverseau: Contribute your own experience with 0399694418 on this page to help other Australians identify unknown calls
About This Number
03 9969 4418 is a Victorian local service number allocated to NetSIP Pty Ltd. While this does not indicate criminal activity by the provider itself, the number has been used for impersonation and spam calling. The appearance of similar numbers (such as 03 9969 4484) in the same timeframe suggests a coordinated campaign rather than random spoofing.
Help others by sharing your experience with (03) 9969 4418!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Attempted sales call. Refused to put supervisor on when told they'd called a number on the Do Not Call list.
Second call arrived from 03 9969 4484 about two minutes after.
These were to a landline, so left it off the hook to prevent them dialing out again.
Missed call from them 28 Feb 2024 14:23.
Part of an automated message was left about something being "disconnected" so assume it is a spam call.
I tried to call back but phone number failed instantly.
Man claimed to be from Commonwealth Bank about overseas $499 transaction, lot of background noise, hung up when I said I work for govt and call being traced
Help others by sharing your experience with (03) 9969 4418!
WRITE A REVIEWFrequently Asked Questions
What should I do if 03 9969 4418 claims to be from my bank?
Hang up immediately. Banks do not call to verify transactions or request personal details. If you're concerned about a transaction, end the call and ring your bank directly using the number on your card or statement. Commonwealth Bank's genuine support line is 13 2221 - do not use any number provided by the caller. Report the impersonation to your bank and to Scamwatch at scamwatch.gov.au.
Why did 0399694418 hang up when I mentioned being traced?
One contributor reported the caller from 03 9969 4418 hung up immediately upon learning the call was being traced and the recipient worked for government. This is typical behaviour of scammers and impersonators, who avoid prolonged contact when risk of detection increases. Legitimate callers remain on the line.
Can I block 03 9969 4418 on my phone?
Yes. Most mobile phones allow you to block a number directly. Add 0399694418 to your blocked list through your phone's contacts or call settings. If you have a landline, ask your service provider about call filtering options. You can also register your number on the Do Not Call Register (donotcall.gov.au) to reduce unsolicited calls generally.
What does the robocall message from 03 9969 4418 about 'disconnected' mean?
One report described an automated message from 0399694418 mentioning something being "disconnected". This is a common robocall tactic to create urgency - typically claiming your service (internet, phone, utilities) will be cut off unless you take action. Do not call the number back. Hang up and contact your actual service provider using a number you know is genuine.
Why did a second call come from 03 9969 4484 just after the first from 0399694418?
One contributor received a call from 03 9969 4418 followed by another from 03 9969 4484 (a closely related number) two minutes later. This pattern suggests a coordinated calling campaign using multiple similar numbers. If one number is blocked or marked as spam, the caller switches to another. Report both numbers to ACMA.
What should I do if I accidentally gave information to a caller from 0399694418?
If you provided banking details, card numbers, or personal information to 03 9969 4418, contact your bank or financial institution immediately to report potential fraud. Inform them of what information was disclosed and request they monitor your accounts for suspicious activity. You can also report the incident to Scamwatch (scamwatch.gov.au) and the ACMA (acma.gov.au). Monitor your statements closely for unauthorised transactions.