- Scam
- Suspicious
Community reports for 03 9959 5700 (0399595700): Callers impersonate Mornington Council and Geelong Health Insurance, requesting payment and personal details.
Council and Health Insurance Impersonation Reports for 03 9959 5700
Two contributors have flagged calls from 03 9959 5700 (also written as 0399595700) for fraudulent impersonation of legitimate Victoria-based organisations. One report describes a caller claiming affiliation with Mornington Council regarding a parking fine, while another voicemail referenced City of Geelong Health Insurance. Both incidents involve requests for payment or personal information, with the caller providing a different phone number than the one used to contact the recipient.
The pattern suggests deliberate impersonation to create false authority and bypass verification checks. Contributors reported high-pressure tactics designed to secure immediate payment or sensitive details.
What Callers from 03 9959 5700 Claim
According to community reports, callers from 0399595700 present themselves as council or health insurance representatives with urgent matters requiring immediate resolution. One contributor received a call from someone claiming to be from Mornington Council about an outstanding parking fine, with the caller demanding payment by phone. The caller provided a different contact number, which is a common red flag used to prevent recipients from independently verifying the claim.
Another contributor received a voicemail allegedly from City of Geelong Health Insurance service, though details on the specific message content are limited. Both approaches rely on impersonating trusted local or government-affiliated organisations to establish credibility and overcome natural hesitation about sharing payment details or personal information over the phone.
Report Patterns and Timing
The two reports for 03 9959 5700 arrived months apart, with one received in August 2025 and another in March 2026. The council impersonation call came during business hours (9:55 AM), consistent with fraudsters timing calls to coincide with office activity. One contributor answered the call directly while the other received a voicemail, suggesting the callers use both strategies to increase contact likelihood.
The use of a local Victorian phone number (03 area code) adds apparent legitimacy to the impersonation, as callers can claim connection to Geelong or Mornington councils without requiring an interstate number.
What to Do If You Receive a Call from 03 9959 5700
If 03 9959 5700 calls you:
- Do not: Provide personal information, bank details, or credit card numbers over the phone; agree to immediate payment; call the number the caller provides for verification
- Do: Hang up immediately; independently verify by searching the official council or organisation website for their genuine contact number; block the number if it calls again; use the official number to confirm whether any claim is legitimate
- Remember: Legitimate councils and government agencies never demand payment over the phone for fines or services. They issue formal notices by post and accept payments through official channels only.
What to Do If You Receive a Voicemail from 03 9959 5700
If you receive a voicemail from 0399595700:
- Do not: Call the number back; click any links in associated SMS messages; follow instructions to contact a different phone number
- Do: Delete the message; report it as spam or scam; block the number immediately; contact the organisation directly using a number you find independently online if you need clarification
How to Report 03 9959 5700
Report this number and your experience through these Australian government resources:
- Scamwatch (scamwatch.gov.au) - Lodge a report of the impersonation or payment scam attempt
- ACMA (acma.gov.au) - Report unwanted calls and scam activity to the Australian Communications and Media Authority
- Local council - Contact Mornington Council directly to report fraudsters using their name. You can find their official number on their website.
- Reverseau - Add your experience with 03 9959 5700 to help protect other Australians from this number
Help others by sharing your experience with (03) 9959 5700!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Woman claimed to be from the local council, knew my car reg number, then wanted me to verify who I was and confirm my details. I told her to give me my info first if she really had it, and she hung up right away
Voicemail saying they were from City of Geelong Health Insurance service
lady claiming to be from Mornington Council about a parking fine, wanted payment over phone, gave dodgy number that wasn't the one she called from. definitely a scam
Help others by sharing your experience with (03) 9959 5700!
WRITE A REVIEWFrequently Asked Questions
Is 03 9959 5700 really from Mornington Council?
No. According to community reports, callers from 03 9959 5700 claim to be from Mornington Council but provide a different phone number for verification - a classic impersonation tactic. Legitimate councils contact residents through official channels and issue fines by post. If you believe you have a parking fine, contact Mornington Council directly using the number on their official website, not the number provided by the caller.
What should I do if 0399595700 calls about a health insurance service?
Hang up immediately. One contributor received a voicemail from 0399595700 claiming to be from City of Geelong Health Insurance, but this is impersonation. Legitimate health insurance companies do not initiate cold calls requesting payment or personal details. If you have a genuine health insurance query, contact your provider directly using the number on your policy document or their official website.
Why is the caller providing a different phone number?
Giving a different number is a deliberate scam tactic. When 03 9959 5700 calls claiming to be from a council but provides an alternative number for you to call back, the scammer is trying to prevent you from verifying their claim through official channels. Never use a number provided by an unsolicited caller - always look up the organisation independently.
Can I trust this number because it has a 03 area code?
No. The 03 area code (Victoria) may make 03 9959 5700 appear legitimate, especially when impersonating Victorian organisations like Mornington Council or City of Geelong Health Insurance. Scammers deliberately use local area codes to increase the likelihood you'll answer. Area code alone does not verify legitimacy - always verify independently.
What happens if I accidentally give personal details to 0399595700?
Contact your bank immediately if you provided banking details, credit card information, or personal identification numbers. If you gave your full name, address, or date of birth to 0399595700, monitor your accounts closely for fraudulent activity and consider placing a fraud alert with your bank. Report the call to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) as soon as possible.
How can I verify if I really have a parking fine from Mornington Council?
Do not rely on information from 03 9959 5700. Instead, visit the Mornington Council official website or call their genuine customer service number to check your account. Legitimate fines are issued through formal postal notices or accessible through your online council account. If you have any doubt, visit the council office in person rather than responding to an unsolicited phone call.