- Scam
- Legit
Discover whether 03 9901 3888 is a legitimate customer help line or if it's tied to a scam. Learn how to handle calls from this number effectively.
Understanding 03 9901 3888: Customer Help Line or Suspicious Caller?
The phone number 03 9901 3888 / 0399013888 has been reported by users under mixed circumstances. While some identify it as a customer help line associated with Kogan, others claim they experienced a scam attempt. Let's delve deeper into the user reviews to classify this number accurately.
Scam Reports vs. Customer Support
Recent reports indicate a clear division among users regarding their experiences with this number. The first review, dated 19/04/2023, raises red flags, referring to the operator as a "scam artist." The caller had allegedly attempted to connect with the user about their mobile number merely after they had sought to opt-out of a marketing database. This suggests a disregard for customer preferences, a common trait in scams.
On the flip side, the latest review from 24/11/2023 straightforwardly identifies 03 9901 3888 / 0399013888 as Kogan's customer help line. This indicates that there is genuine business activity associated with the phone number, primarily aimed at customer assistance.
How to Handle Calls from 03 9901 3888
- If you receive a call from this number, first verify the reason for the call and whether it aligns with any recent interactions you've had with Kogan.
- Given the mixed reviews, be cautious. Avoid providing personal information unless you are sure of the caller's legitimacy.
- If you feel uneasy about the call, it's prudent to hang up and reach out to Kogan directly using a verified customer support number to confirm the call's authenticity.
Conclusion
In summary, 03 9901 3888 / 0399013888 appears to be a legitimate customer help line for Kogan, but caution is advised due to previous reports of suspicious activity. To protect yourself, always opt for a Reverse Phone Lookup Australia tool or check user experiences on platforms like Reverseau before engaging further. Remember, knowledge is power when it comes to managing unwanted calls and ensuring your information remains secure.
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What Our Users Reviewed
This number is definitely a scamster from Kogan mobile, the csr are of no help, but obtain information from gullible customers.
Kogan Customer Help Line.
I missed a call because it rang only once. When I called back, they claimed they were trying to discuss my mobile phone number and said they would call back. However, I had recently tried to opt out of their marketing calls, and they appeared clueless about the number I provided in their terms. Their option to opt-out didn’t work either, which makes me suspicious of Kogan as a scam artist given the issues surrounding their share dealings.