- Spam
Community reports for 03 9661 8028 (0396618028): Robocall recordings offering phone and internet bundle deals from 'Telco offer'. No voicemail left.
Robocall Telemarketing Reports for 03 9661 8028
Two contributors have reported receiving robocall messages from 03 9661 8028 (also written as 0396618028). Both callers left no voicemail message, but when recipients returned the call, they reached an automated recording claiming to represent 'Telco offer' and promoting deals on phone and internet bundles.
The number is allocated as a local service via Telstra Limited in Victoria. The robocall pattern suggests automated dialling paired with pre-recorded sales messaging rather than a live agent.
What the Robocall from 03 9661 8028 Says
Contributors who returned the call to 0396618028 heard a robot voice recording identifying the caller as 'Telco offer' and offering phone and internet bundle deals. No specific pricing, provider name, or contract terms were mentioned in the reports. The robocall did not invite callback or request personal information during the recording.
Why 03 9661 8028 Uses Robocalls
Automated recordings allow telemarketers to make high volumes of outbound calls with minimal staffing. By not leaving voicemail messages initially, callers rely on recipient curiosity to prompt return calls, which then deliver the pre-recorded pitch. This approach maximises outreach while reducing labour costs and potential Do Not Call Register violations (since the recipient initiates the callback).
What to Do If You Receive a Call from 03 9661 8028
If 03 9661 8028 calls you:
- Do not: Return the call or engage with the voiceless message
- Do not: Provide personal information if you do call back
- Do: Let it go to voicemail - legitimate callers will leave a message
- Do: Block the number in your phone settings to prevent future calls
- Do: Register your number on the Australian Do Not Call Register if you haven't already
How to Report 03 9661 8028
Report unsolicited robocalls and telemarketing to the following Australian resources:
- ACMA (Australian Communications and Media Authority): acma.gov.au - file a complaint about unwanted calls or breach of the Telecommunications (Do Not Call Register) National Scheme
- Scamwatch: scamwatch.gov.au - report suspected scams or misleading telemarketing
- Do Not Call Register: donotcall.gov.au - register your phone number to opt out of telemarketing calls (note: charity and political calls may still apply)
- Reverseau: If you receive another call from 0396618028, contribute your report to help other Australians identify this number
Help others by sharing your experience with (03) 9661 8028!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Cold call, no message left.
Returned call, robot voice recording saying they were from "Telco offer" to offer deals on phone and internet bundles.
Cold call, no message left.
Returned call, robot voice recording saying they were from "Telco offer" to offer deals on phone and internet bundles.
Help others by sharing your experience with (03) 9661 8028!
WRITE A REVIEWFrequently Asked Questions
What is 'Telco offer' claiming to be?
The robocall from 03 9661 8028 identifies itself as 'Telco offer' and claims to offer deals on phone and internet bundles. However, the reports do not indicate it is a legitimate provider - it appears to be an automated telemarketing campaign using a generic business name to seem credible.
Why didn't 03 9661 8028 leave a voicemail message?
This is a common robocall tactic. By not leaving a message, the caller avoids triggering Do Not Call Register violations while relying on curiosity to prompt recipients to return the call. When you call back 0396618028, you reach the pre-recorded pitch, which is when the actual sales message plays.
Should I return the call to 03 9661 8028 to hear the full offer?
No. Returning the call to 03 9661 8028 (0396618028) confirms your number is active to the telemarketer, which may result in more calls. If you're genuinely interested in phone and internet deals, contact your provider directly using a known official number rather than responding to unsolicited calls.
Is 03 9661 8028 a scam or just annoying telemarketing?
Based on community reports, 0396618028 appears to be unsolicited telemarketing rather than a financial scam. However, robocalls can be a scam delivery method. If the robocall claims you owe money, threatens service disconnection, or requests payment details, it is a scam - hang up and report it to Scamwatch immediately.
Can I block 03 9661 8028 permanently?
Yes. Most Australian phones allow you to block specific numbers in Settings > Phone > Call Blocking (iPhone) or Settings > Apps > Phone > Block Numbers (Android). You can also contact your phone provider to request blocking of 0396618028. Register your number with the Do Not Call Register (donotcall.gov.au) to reduce telemarketing calls overall.
What should I do if I'm repeatedly called from 03 9661 8028?
Block the number immediately. If calls from 0396618028 continue after blocking or you receive calls from similar-looking numbers, report the pattern to ACMA (acma.gov.au) as potential Do Not Call Register breaches. Include dates, times, and the fact that no voicemail was left. Contribute your report to Reverseau to help other Australians recognise this number.