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02 7820 5839 (0278205839): Community reports describe recorded robocalls impersonating Australian immigration officials, demanding response via keypad selection.
Immigration Impersonation Robocall Reports for 02 7820 5839
Two contributors have reported calls from 02 7820 5839 (also written as 0278205839) featuring recorded robocalls with immigration-related impersonation. The calls use an automated system offering language selection via keypad, followed by a caller claiming to represent immigration authorities. One contributor, who was born in Australia, received a call from 0278205839 claiming immigration involvement despite their Australian citizenship status.
The robocall format on 02 7820 5839 appears designed to seem official through the initial language selection prompt, which mimics government service call routing. This tactic lends false legitimacy to the subsequent impersonation claim.
What Callers from 02 7820 5839 Say
The recorded message from 02 7820 5839 begins with a language selection prompt: "Press one for Mandarin or two for English." After selection, a live caller then claims affiliation with immigration authorities. One contributor reported the caller made no specific demands or threats during the call, but the impersonation attempt itself is the primary deception.
The combination of a Chinese robocall system with an English-language immigration impersonation suggests coordinated fraud infrastructure targeting Australian residents across language groups. Contributors note the caller's claim of immigration involvement is particularly concerning given it exploits trust in government processes.
Report Patterns and Timing
Both reports about 02 7820 5839 came through answered calls rather than voicemails, indicating the robocall system achieves connection and delivers its full message. The calls occurred within a 24-hour window (12-13 July 2026), suggesting either a targeted campaign or active dialling of similar number ranges.
The NSW local service allocation for 0278205839 provides a surface-level appearance of legitimacy, as calls from local numbers are less likely to raise immediate suspicion compared to interstate or international origins.
What to Do If You Receive a Call from 02 7820 5839
If 02 7820 5839 calls you:
- Do not: Press any keypad option, engage with the recorded message, or stay on the line if a live caller takes over
- Do not: Provide any personal information, visa details, or passport numbers
- Do: Hang up immediately when you recognise a robocall or automated message
- Do: Block 0278205839 on your phone to prevent future calls
- Do: Contact immigration directly via the official Department of Home Affairs contact details if you have concerns about your immigration status
- Do: Verify any immigration-related claims independently by calling the official Department of Home Affairs line, not numbers provided by the caller
How to Report 02 7820 5839
Report calls from 02 7820 5839 (0278205839) to the following Australian authorities:
- ACMA (Australian Communications and Media Authority): Report robocalls and impersonation at acma.gov.au
- Scamwatch: Report impersonation scams at scamwatch.gov.au
- Department of Home Affairs: Report impersonation of immigration services at immi.homeaffairs.gov.au or call 131 881
- ReportCyber: Report online fraud and cybercrime at cyber.gov.au
- Reverseau: Contribute your experience with 02 7820 5839 to help other Australians identify this number
Help others by sharing your experience with (02) 7820 5839!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Chinese robocall.
Press one for Mandarin or two for English, bloke says he's from immigration, but I was born here
Help others by sharing your experience with (02) 7820 5839!
WRITE A REVIEWFrequently Asked Questions
What happens if I press a number during the 02 7820 5839 robocall?
Pressing a keypad option confirms your phone number is active and monitored, which can lead to more frequent calls from 0278205839 or related scam numbers. It also connects you to a live scammer posing as an immigration official who may attempt to extract personal information or create urgency around a false immigration matter.
Can 02 7820 5839 actually be from the Department of Home Affairs?
No. The Department of Home Affairs does not initiate contact via robocalls offering language selection, and they do not demand immediate information over the phone. If you have genuine immigration concerns, contact the official Department of Home Affairs at immi.homeaffairs.gov.au or 131 881, not numbers that call you.
Why would someone call claiming 0278205839 is from immigration?
Immigration impersonation scams exploit fear around visa status and legal standing. By falsely claiming authority over your residency or visa, the scammer creates urgency and pressure to comply with demands or divulge information. The recording format used on 02 7820 5839 makes the call appear more official than a typical scam call.
What should I do if I already engaged with 0278205839?
If you pressed a keypad selection or spoke to a live caller from 02 7820 5839, do not provide any further information. Block the number immediately. Monitor your account and contact the Department of Home Affairs directly to verify your immigration status has not been compromised. Report the call to Scamwatch and ACMA.
Is 02 7820 5839 connected to other scam numbers?
While only two reports are currently associated with 0278205839, the robocall infrastructure and immigration impersonation tactic are common across multiple scam operations. Blocking 02 7820 5839 protects you from this specific number, but stay vigilant for similar robocalls from other numbers using the same impersonation method.
How do I report 02 7820 5839 to authorities?
Report 0278205839 to the ACMA at acma.gov.au for robocall violations, to Scamwatch at scamwatch.gov.au for the impersonation scam, and to the Department of Home Affairs at immi.homeaffairs.gov.au if immigration impersonation was involved. Each report helps authorities track and shut down these operations.