03 9649 4842 - Suspicious Calls from AGL Sales Team

3-min Read39 Reports

  • Scam
  • Suspicious
  • Legit
  • Spam
  • Uncertain

Discover details about the phone number 03 9649 4842, frequently reported as a suspicious caller potentially linked to AGL's sales team. Learn how to handle calls from this number.

Understanding 03 9649 4842: The Calls You Might Want to Ignore

The phone number 03 9649 4842 / 0396494842 has raised considerable doubt among users, with many reporting it to be linked to unsolicited marketing calls supposedly from AGL, a well-known energy provider in Australia. This number has earned a reputation as suspicious, with mixed reviews suggesting it might either be a legitimate attempt to promote services or an aggressive marketing ploy paired with scam-like traits.

Analysis of User Reports

Based on multiple user experiences, this number is frequently reported as contacting individuals to discuss AGL’s products, such as their NBN and mobile plans. However, the lack of voicemails and the persistence of calls without proper identification have led to confusion and suspicion. Some users have shared positive interactions after picking up the call and receiving information about services they could transfer to as existing AGL customers. Nevertheless, concerns about the legitimacy of the calls persist.

Classification: Is it a Scam or Legit?

  • Suspicious Activity: Several users expressed doubt over the legitimacy of the calls, citing characteristics common in scams, such as delayed responses and aggressive selling techniques.
  • Mixed Reviews: While some have verified the number through AGL's customer service and found it legitimate, others have reported experiences where language barriers and refusal to provide company details suggested a more insidious intention.
  • A Potential Scam: A handful of calls involved requests for personal information which points towards scam behaviour. The insistence on quick sales without thorough offers also raises red flags.

How to Handle Calls from 03 9649 4842

If you receive a call from this number, it is advisable to proceed with caution:

  • Do not provide personal information or financial data to the caller.
  • Consider letting the call go to voicemail; genuine entities usually leave messages explaining the purpose of the call.
  • Verify the call by contacting AGL directly using their official contact details rather than relying on the numbers provided during marketing calls.

Conclusion

While 03 9649 4842 / 0396494842 may indeed belong to AGL's marketing team, the overwhelming scrutiny from those who feel harassed or misled suggests caution is warranted. If you find receiving calls from this number intrusive or suspicious, you may opt to block the number. Using a Reverse Phone Lookup Australia can also provide you with additional context about who called you, empowering you to make safer decisions.


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Ratings Distribution

2.7 out of 5
5 Stars 21%
4 Stars 8%
3 Stars 21%
2 Stars 21%
1 Star 31%

What Our Users Reviewed

A
Anonymous

Some bloke named Rain with a thick Filipino accent rang me up from AGL, right? He had these tempting offers but rang from two different numbers. I feel like an absolute goose for giving him my details after all that. Just a heads up, folks, watch your backs!

A
Anonymous

This caller claimed to be from AGL, but I’m feeling a bit dodgy about it all. They rang me the day before trying to rope me into their internet and mobile plans. I said no, but this bloke wouldn't back off! Spent ages trying to convince me, even said they’d 'just call back later'. Not sure what to make of this, something feels fishy!

A
Anonymous

Oi, I had a couple of missed calls from 03 9649 4842 while I was on the clock. I let it go to voicemail and, surprise surprise, they didn’t drop any message. Did a little digging and turns out it's AGL marketing – something I never signed up for! So, I’ve blocked the number. Just goes to show, a proper business would’ve sent me an email, right?

A
Anonymous

Look, I’ve been dealing with AGL, and it’s a right pickle. They want you to keep your phone number updated just to get to their support, which is pretty cheeky if you ask me! And then, their internet mob has the gall to use that info for cheeky marketing calls. Not a fan!

L
Lipp

This number continues to call individuals in an attempt to scam them. They even had my first name, which added to the suspicious nature of the call.

K
Keo

I am receiving calls from this number every day. Since I usually do not answer calls from unknown numbers, I am wondering if this could be a scam.

S
Sideris

This number has been calling me twice a day for the past few days without leaving a message. I'm glad to see that many others have commented about this.

A
Arvin

I can confirm that this call was a scam. The caller asked me to send a copy of one of my identification documents. At first, their reasoning seemed valid since I do have some credit with AGL, but when they pushed me to confirm my identity, I realized it was a scam.

C
Cardoza

The number (03) 9649 4842 called me three times today. Each time I answered, the call disconnected after about 5 seconds. During the last call, I noticed there was a dog barking in the background, but nobody spoke.

E
Erickson

This call is definitely from AGL. I previously signed up for a service without fully reading the comments about them. After the call was disconnected, I panicked and called AGL back using their official phone number. Thankfully, all my details and the deal I was sold were legitimate and correctly recorded.

S
Storz

I received three consecutive calls from this number, but they hung up each time. When I called back, a voicemail answered, claiming to be from AGL. I am uncertain if this is spam or if it’s a legitimate call from AGL.

G
Govea

The caller claimed to be from AGL but spoke very poorly in English, making it difficult for me to understand them. They mentioned a delay in service pickup, but everything about this call indicated it was a scam.

H
Harlin

I did not pick up when this number called, and they did not leave a voicemail. This lack of communication further raises my suspicions about the caller’s intentions.

J
Jasper

AGL phone and internet sales.

C
Cameron

I confirmed with AGL that this number does not belong to them; it seems to be a scam.

D
Dejonge

A caller named Vishal contacted me but refused to disclose the office location of AGL due to "privacy issues." This raises concerns that it could be a scam.

L
Liebl

Since they didn't leave a voicemail after calling, I'm led to believe this is a scammer trying to lure me.

S
Spath

A man called from this number saying he was from AGL, stating I had an overdue credit bill. However, my AGL account has been closed for several years. Avoid this number (03) 9649 4842, as it appears to be a scam attempting to steal your money.

H
Horowitz

I received a persistent sales call offering AGL NBN and mobile plans. Despite my attempts to inform him that I was on a better plan, he continued pushing the sale. Eventually, I told him I would reach out in a month for when my plan expires, which he seemed unhappy about, even calling me a LIAR under his breath. It was frustrating, but I also empathize with the challenges of cold calling.

H
Hardin

A persistent sales call from a representative trying to sell AGL NBN and mobile plans. Despite explaining that I am already on a better plan, he continued to push. Eventually, I told him that I would reach out in a month when my contract expires, but he seemed disappointed and murmured “LIAR” under his breath, which was quite annoying. I can't help but feel somewhat empathetic toward callers in such roles.

N
Neal

I have already blocked this number, yet it somehow managed to reach me again with a scam call. I will continue to block and delete it.

D
Darrow

AGL sales.

Selling National Broadband Network and mobile plans.

Called me 4 times in one day.

First call I said no thank you.

Second call was asking if I had thought about what they said on the previous call, again said no thank you.

Third call tried to sell me National Broadband Network again.

Fourth call was asking if I had considered what they tried selling in previous 3 phone calls.

Bit annoying.

S
Scherr

I contacted AGL using the phone number I found on Google and was directed to their customer resolutions department. The representative located a note from a few days ago which suggested they may have attempted to call me regarding NBN matters. According to the representative, the number I called, (03) 9649 4842, is legitimate, so there’s no need for concern. Everything is fine!

H
Heavey

This is not a scam; it was actually AGL's marketing/sales team reaching out to discuss their new phone and NBA deals. I requested the details to be emailed to me, and upon checking my AGL account, I found the offers matched what they were selling over the phone. I also reached out to AGL directly to confirm that the call came from a legitimate phone number.

C
Camera

I did not answer the call, and they did not leave a voicemail. Based on their behavior, I suspect they are scammers. It's frustrating—if only they would find an honest job instead of bothering people!

K
Kennard

I am an AGL customer for my gas and electricity and when I am late paying my bill I start getting calls from this number.

I am pretty sure it is a legit AGL call centre, or at least a contracted call centre, but I still don't answer the calls cause they always try to up-sell other services. They must receive some commission $$ for every up-sell..

B
Bilton

Just like many others, I believe this number is linked to a scam.

A
Avakian

I’m questioning whether AGL is selling phone numbers because I’ve stopped answering calls from unknown numbers. Recently, I've had two calls from this number that left voicemails, but the callers failed to identify themselves, so I’m assuming these are spam or scam attempts.

T
Terzian

There was a noticeable delay when I answered this call, which is unusual for local numbers in Melbourne. Because of the lag, I immediately hung up and blocked the number, regardless of who might be calling.

C
Columbo

I verified on the AGL website that they do NOT make unsolicited cold calls. The call I received from this number is definitely a scam. If you want to contact AGL, do so directly using their official phone number.

C
Christo

This is a legitimate call from AGL, who are expanding into internet and phone services. They are reaching out to potential customers to encourage them to sign up. If you are not interested, simply decline their offer politely.

B
Box

The caller claimed to be from AGL, offering discounted NBN and mobile plans. I'm unsure if it was a scam or not, but when they started asking about my internet usage, I ended the call.

G
Gilbert

I suspect this call might be from AGL, as I am currently a customer. I picked up and the agent started talking about a promotion offering a free SIM card. I told him I wasn't interested, but he kept pressing me with questions, asking why I didn't want it. He then tried to sell me Wi-Fi services. I firmly told him again that I wasn’t interested, and he abruptly hung up on me. 🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️

P
Pauling

A persistent caller contacted me regarding a mobile phone chip, despite the fact that my gas provider is the Australian Gas and Light Company. I expressed that I did not want or need this offer, and I feel that their constant calls are very unwelcome.

K
Kuba

I received a call from someone representing AGL who was offering discounts on my gas and electricity bills, along with bonus payments linked to my mobile and NBN accounts. The caller was polite and offered to send me an email detailing the offer, so I could review it before calling back in two days.

G
Garmany

I received a call trying to persuade me to switch my internet and mobile phone service to AGL. However, since I am already an AGL customer, I am unsure if this is a legitimate call from them. I recommend blocking this number.

R
Race

22/4/22!

Just got a call from (03) 9649 4842! This was on Mobile phone! No message nor spoken "AI" or "HUMAN"

Voice "Recognition"? (number gave Australia prefix > +61 3 9649 4842? Nearly tempted to "PICK UP"

But chose to "Wait"! Suggestion claim, s report, s possibly this "Credible" number being somewhat seconded for use as a "SCAMMER"! (Would it be TELSTRA connected theoretically?)

A
Anonymous

This is just an AGL marketing team trying to sell add on products - waste of time - ignore.

L
Lacy

Someone has called both my mobile and landline multiple times but did not leave any voicemail. I'm uncertain whether it is a scammer, a charity, or just a call center trying to reach me.


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