- Legit
- Suspicious
- Scam
- Uncertain
Mixed reports for 03 9600 6606 (0396006606): Some confirm legitimate Medibank health checks, others report impersonation attempts and suspicious caller behaviour.
Medibank Impersonation Reports for 03 9600 6606
Community reports for 03 9600 6606 (also written as 0396006606) paint a mixed picture. While several contributors have confirmed calls from this number are legitimate Medibank health check services, others report suspicious impersonation attempts and unusual caller behaviour. Five separate reports flagged impersonation tactics, with callers claiming to be Medibank nurses when the recipient wasn't actually a Medibank member or when the calls seemed questionable.
The split in reports is notable: eight contributors confirmed 0396006606 is legitimate after verifying with Medibank directly or checking their website, while nine reports describe suspicious characteristics and two specifically document scam attempts. This inconsistency suggests either legitimate calls are being mimicked by imposters, or some callers are reaching non-members with unsolicited health check offers.
What Callers from 03 9600 6606 Claim
When legitimate calls come through, callers identify themselves as nurses offering Medibank's 24/7 health check service. Contributors who verified the number confirm Medibank's official number is 1800 644 325, and they received follow-up emails titled "Your Medibank Health Check" referencing 03 9600 6606.
However, suspicious reports describe different scenarios. One contributor received a call from someone claiming to be a Medibank nurse despite not being a Medibank member. Another reported an Indian woman offering a free health check, which the contributor found questionable enough to block. Several callers left voicemails that "sounded very convincing" but made contributors uneasy about engaging, particularly around unsolicited health checks.
One unusual report involved answering a call from 03 9600 6606 and hearing a child's voice in the background before hanging up immediately. Another contributor received calls up to twice daily with no voicemail, finally connecting at 6 PM when a caller claimed to be a Medibank nurse.
Report Patterns and Timing
Reports span from April 2024 to February 2026, with clustering around late 2024 and late 2025. The high-frequency pattern appears in one report describing twice-daily calls with no message left initially. Legitimate verification reports increased in late 2025, with contributors confirming the number after receiving official Medibank emails about health check campaigns.
The channel mix is significant: most answerable calls came through (where callers could directly claim affiliation), while some reports involved voicemail messages that "sounded convincing" but triggered hesitation. One contributor noted that legitimate Medibank should communicate via their verified channels rather than unexpected calls, raising a valid verification concern even for actual health check outreach.
What to Do If You Receive a Call from 03 9600 6606
If 03 9600 6606 calls you:
- Do: Let the call go to voicemail first, then verify independently by checking Medibank's official website or calling their published number 1800 644 325
- Do: Ask for a callback number and verify it matches Medibank's official contact details before providing any information
- Do: Check your email for confirmation - legitimate Medibank campaigns send follow-up emails with details
- Do not: Provide personal health details, Medicare numbers, or financial information to unexpected callers claiming to be from Medibank
- Do not: Assume a caller is legitimate just because they know your name or suburb
- Do not: Return the call immediately if you're unsure - look up the official number independently
If you're not a Medibank member and receive calls from 03 9600 6606, this is a red flag that the caller may be impersonating Medibank rather than contacting actual members.
How to Report 03 9600 6606
If you believe 03 9600 6606 is being used for impersonation or scam activity:
- Report to Scamwatch (scamwatch.gov.au) with details of what the caller claimed and any suspicious behaviour
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au if you suspect phone scamming or impersonation
- Contact Medibank directly to report impersonation attempts using their name - they can investigate and issue warnings
- Block the number on your phone to prevent repeat calls
- Contribute your experience to Reverseau to help other Australians identify patterns with this number
Help others by sharing your experience with (03) 9600 6606!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
A Registered Nurse on behalf of Medibank’s Health Check service will call you soon from 03 9600 6606 to offer a complimentary health check. Alternatively, please call us on 1800 644 325 and select option 5. To opt out, reply STOPMRKT to +61448028028.
Legitimate call from a health service checking in on me
Was a Medibank nurse calling, I checked with Medibank and confirmed it was legit
Probably is legit. As I received an email in relation to a missed call from them.
In their email (Your Medibank health Check" 24/7 Medibank Nurse Support 1800 644 325). On their website 1800 644 325 is legit.
If anyone is with Medibank & want to do the health check, call their number on their website for peace of mind:D.
Call from Medibank about health check, they sent an email confirming it, number checks out on their site
Not sure who this caller really is. The message left on my message bank message sounded very convincing. If its really Medibank they could communicate via different methods. Anyway my super amazing one in a million GP does all my health checks.
Not sure who this caller really is. The message left on my message bank message sounded very convincing. If its really Medibank they could communicate via different methods. Anyway my super amazing one in a million GP does all my health checks.
voicemail sounded like Medibank but seemed dodgy, prefer getting health info from my GP
Claimed to be a nurse from Medibank, I'm not even with them
Identified as legitimate call from Medibank Private
Answered and heard a child's voice playing in background, hung up straightaway
Indian woman claiming to be from Medibank offering free health check, blocked because seemed questionable
No voicemail left, reports say it's Medibank but I'm not a member so be cautious
Medibank emailed about health checks saying I can't opt out, missed their call but they said they'd ring again
Felt suspicious, told them I had a doctor's appointment instead of engaging
Confirmed this is a legitimate Medibank health check service
Calls up to twice daily with no voicemail, finally answered at 6 PM and caller claimed to be nurse from Medibank
Call from registered nurses at Medibank doing a health check, was notified about it in advance
Was a legitimate call from a nurse at Medibank providing health-related assistance
called back blocking my caller ID and got no answer, if it were Medibank they would've responded, definitely a scam
Call supposedly from Medibank offering free health check, given recent data breaches I think it's scam trying to get personal info, they're very persistent
Woman claimed to be a nurse from Medibank Private offering free health check, polite but I declined
Two calls on mobile and home phone, no voicemail messages left
Call at 10:50 AM Saturday, didn't answer, seemed related to Medibank but given recent hacking wary it could be scam
Registered nurse from Medibank Private, did health assessment and offered solutions, seemed legitimate
Got four calls in past week between 10-11 AM, never left voicemails, blocked the number
Persistent calls with voicemail messages left, don't respond to them
Help others by sharing your experience with (03) 9600 6606!
WRITE A REVIEWFrequently Asked Questions
Is 03 9600 6606 actually a real Medibank number?
Community reports suggest 0396006606 may be used for legitimate Medibank health check calls - several contributors confirmed the number after verifying with Medibank directly or checking their website. However, other reports describe suspicious calls from the same number claiming to be from Medibank when the recipient wasn't a member. Medibank's official number is 1800 644 325. Always verify independently by calling that official number rather than trusting a call claiming to be from 03 9600 6606.
Why am I getting calls from 03 9600 6606 if I'm not a Medibank member?
One contributor reported receiving a call from 0396006606 claiming to be a Medibank nurse despite not being a Medibank member. This is a significant red flag for impersonation. Legitimate Medibank health checks target their own members and typically follow up communications made through verified channels. If you're not a Medibank customer and 03 9600 6606 calls claiming to represent them, treat this with caution and do not engage with requests for personal information.
What should I do if a caller from 03 9600 6606 asks for health information?
Do not share health details, Medicare numbers, or any personal information with 0396006606 unless you've independently verified the call is legitimate. Even if the caller sounds professional and claims to be a Medibank nurse, hang up and call Medibank's official number (1800 644 325) to confirm whether they attempted to contact you. Several contributors found voicemails from 03 9600 6606 'very convincing' but still felt uncomfortable engaging - trust that instinct and verify through official channels.
What if I receive repeated calls from 03 9600 6606 with no voicemail?
One contributor reported receiving calls up to twice daily from 0396006606 with no voicemail left before finally connecting with someone claiming to be a Medibank nurse. This pattern is suspicious. Block the number on your phone and do not return missed calls from 03 9600 6606. If you're a Medibank member concerned about missing legitimate contact, call 1800 644 325 directly to discuss their outreach attempts.
I answered 03 9600 6606 and heard unusual background noise - what does this mean?
One contributor reported answering 0396006606 and hearing a child's voice playing in the background, which they described as grounds to hang up immediately. This type of background activity is unusual for legitimate business calls and suggests either a robocall system, call spoofing operation, or recording attempt. This is a strong indicator the call may not be legitimate. If this happens with 03 9600 6606, disconnect and block the number.
How can I verify if a call from 03 9600 6606 is really from Medibank?
Contributors who successfully verified 0396006606 used this method: after receiving a call, they checked their email for an official Medibank message (titled 'Your Medibank Health Check') and then independently called Medibank's published number 1800 644 325 to confirm the outreach. Never call back a number provided by the caller. If you received a voicemail from 03 9600 6606, visit medibank.com.au directly to find their official contact details before responding to any requests.