- Uncertain
- Scam
Community reports for 03 9559 6659 (0395596659) describe callers impersonating health insurance representatives seeking personal information. 2 reports from Victoria.
Health Insurance Impersonation Reports for 03 9559 6659
Two contributors have reported suspicious calls from 03 9559 6659 (also written as 0395596659) involving callers impersonating health insurance representatives. One report describes an Indian caller from a call centre, while a second contributor received a similar call from someone claiming to discuss private health insurance, who abruptly hung up when told the recipient's wife handles their insurance matters.
The pattern suggests callers are probing for personal information under the guise of insurance enquiries. The rapid hang-up when questioned indicates these are not genuine insurance providers following standard processes.
What Callers from 03 9559 6659 Say
Contributors report callers with Indian accents claiming to be from call centres or health insurance organisations. The caller in one instance specifically asked about private health insurance, suggesting targeted outreach rather than general cold calling. When a contributor indicated their spouse handled insurance decisions, the caller disconnected immediately rather than pursuing a callback or alternative contact method, which is inconsistent with legitimate insurance sales behaviour.
The abrupt termination when personal information wasn't readily offered suggests these callers are screening for vulnerable targets or testing whether they can gather data through social engineering.
Call Patterns and Timing
Both reports to Reverseau were received via answered calls during different periods, indicating 03 9559 6659 is actively dialling. The number is allocated to Telstra Limited in Victoria. The fact that callers disconnected when they didn't achieve their objective within the initial conversation suggests a high-volume operation cycling through contact lists quickly.
What to Do If You Receive a Call from 03 9559 6659
If 03 9559 6659 calls you:
- Do not: Share personal information, insurance details, date of birth, address, or financial information
- Do not: Confirm whether you have private health insurance or mention family members' details
- Do: Hang up immediately if the caller cannot verify their organisation through official channels
- Do: Contact your actual health insurer directly using the number on your policy or their official website if you need to verify the call
- Do: Block the number 0395596659 in your phone settings to prevent future calls
- Do: Note the caller's accent, exact claims, and time of call for your records
How to Report 03 9559 6659
Report this number and your experience to the following Australian authorities:
- Scamwatch: scamwatch.gov.au - Provides reporting forms and current scam alerts
- ACMA (Australian Communications and Media Authority): acma.gov.au - Handles complaints about unwanted calls and can investigate patterns
- Do Not Call Register: donotcall.gov.au - Allows you to lodge complaints about unsolicited marketing calls, though scam calls may not be bound by these rules
- ReportCyber: cyber.gov.au - If the call involved phishing or attempts to install malware
You can also contribute your experience directly to Reverseau to help other Australians identify this number.
Help others by sharing your experience with (03) 9559 6659!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Indian lady from a call centre. Did not follow up.
Indian bloke rang asking about private health insurance, hung up fast when I said my wife handles it
Help others by sharing your experience with (03) 9559 6659!
WRITE A REVIEWFrequently Asked Questions
Why did the caller from 03 9559 6659 hang up so quickly?
The contributor reported that when they mentioned their spouse handles insurance decisions, the caller from 03 9559 6659 (0395596659) disconnected immediately. This behaviour is atypical of genuine insurance sales teams, who would normally ask for alternative contact details or schedule a callback. The rapid hang-up suggests the caller was screening for vulnerable targets or testing whether personal information could be extracted easily. Scammers often move on quickly when they encounter resistance.
Is 0395596659 a legitimate health insurance company?
No. Legitimate health insurers do not call unexpectedly asking about your insurance status and then hang up when you don't immediately engage. If you're unsure whether a call is genuine, hang up and contact your actual health insurance provider directly using the number on your policy or their official website. Do not use contact details provided by the incoming caller, as 03 9559 6659 callers may provide false company names.
What information were callers from 03 9559 6659 trying to get?
Based on community reports, callers from 03 9559 6659 (0395596659) appear to be probing for confirmation of health insurance details and household information. The fact that one caller mentioned the subscriber's spouse suggests they may have access to fragmented data from previous breaches. They do not appear to be asking for direct payment or banking details, but rather gathering personal information that could be sold or used for further targeted scams.
Should I answer calls from 03 9559 6659?
If you don't recognise 0395596659, let it go to voicemail. If a caller from 03 9559 6659 does reach you and claims to be from a health insurance company, ask them to provide their official company name and offer to call the insurer back on your policy number. Do not confirm whether you have insurance, do not share personal details, and hang up if they cannot provide verifiable information. Most legitimate companies will not object to you verifying their identity this way.
What should I do if I already shared information with a caller from 0395596659?
If you disclosed personal details to a caller from 03 9559 6659, monitor your email and phone for follow-up contact attempts. Change any passwords if you mentioned them. Contact your actual health insurance provider to check whether any unauthorised changes have been made to your account. Consider placing a fraud alert with credit reporting bodies if financial information was shared. Report the call to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) with as much detail as possible.
Why are there multiple reports of 03 9559 6659 calling about health insurance?
The pattern suggests a coordinated campaign using the Telstra-allocated number 0395596659. Call centre operations often target specific demographics with the same script. The fact that contributors report similar language and tactics (asking about insurance, hanging up when blocked) indicates this is likely the same operation cycling through contact lists. If you've received a call from this number, contributing your report to Reverseau helps Australians recognise the number and protect themselves.