- Legit
- Scam
- Uncertain
03 9491 7961 (0394917961) identified as legitimate Victorian government transport survey follow-up calls. Contributors confirm official contact about survey clarifications.
Legitimate Victorian Government Contact from 03 9491 7961
Community reports indicate that 03 9491 7961 (also written as 0394917961) is an authentic Victorian government number used for follow-up contact regarding transport and travel surveys. Three contributors have confirmed receiving calls from this number related to surveys they had previously completed, with callers seeking clarification on form responses or correcting data entry errors.
The number is allocated to AAPT Limited as a local service in Victoria, which aligns with government service provider arrangements. Contributors who answered calls from 03 9491 7961 report standard survey administration activity rather than any suspicious or unsolicited contact.
What Callers from 03 9491 7961 Discuss
Based on contributor reports, callers from 0394917961 contact people who have already participated in Victorian government travel or transport surveys. One contributor noted the call was specifically about correcting mistakes made on their original survey forms. Another report described the caller clarifying a detail from the survey response that had already been submitted.
Contributors report that callers from 03 9491 7961 identify themselves as representing the Victorian government and reference the specific survey the recipient completed, demonstrating legitimate knowledge of prior participation.
Report Patterns
Of the four reports about 03 9491 7961, three contributors answered the call and confirmed legitimate contact, while one report involved a missed call with no voicemail left. The three answered calls occurred in late November and December 2024, with one additional report from March 2026. All contributors who picked up confirmed the calls related to survey administration and follow-up.
If You Receive a Call from 03 9491 7961
If 03 9491 7961 calls and you recognise it as related to a Victorian government survey you completed:
- Do: Answer the call if you're available, as it's likely legitimate government follow-up
- Do: Verify details about the survey you completed before providing information
- Do: Request a reference number or callback number if you have any doubts
- Do not: Feel pressured to provide sensitive financial or identity details over the phone without verification
If you don't recall completing a Victorian government survey, you can verify the legitimacy of the call by contacting the Victorian government's main inquiry line or the department that would administer transport surveys.
Verifying Government Survey Calls
If you're uncertain whether a call from 03 9491 7961 is genuine, you can verify through official Victorian government channels. The Victorian government website lists contact details for all departments. You can also end the call and ring the government department directly using the number on their official website to confirm whether they attempted to contact you.
Never provide personal information, bank details, or passwords over the phone unless you've independently verified the caller's identity through official government contact methods.
Reporting Concerns About 0394917961
If you receive a suspicious call claiming to be from the Victorian government but using 03 9491 7961, you can report it to:
- Scamwatch at scamwatch.gov.au for potential scam activity
- The Australian Communications and Media Authority (ACMA) at acma.gov.au for suspicious calls
- The Victorian government directly if you have concerns about a specific department's contact practices
If you've had a legitimate experience with this number and want to contribute to community knowledge on Reverseau, you can add your report to help others identify authentic government contact.
Help others by sharing your experience with (03) 9491 7961!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Call from Vic gov about a travel survey I did
Call about Victorian government transport survey, I'd done the survey but made a mistake on forms so they called to fix it
Call about a government travel survey I'd done, wanted to clarify something on the form
Didn't pick up, no voicemail left
Help others by sharing your experience with (03) 9491 7961!
WRITE A REVIEWFrequently Asked Questions
Is 03 9491 7961 a real Victorian government number?
Yes, based on community reports, 03 9491 7961 (0394917961) is used by the Victorian government for transport survey administration. Three contributors have confirmed receiving legitimate follow-up calls from this number about surveys they previously completed. The number is registered as a local service in Victoria.
Why would the Victorian government call from 0394917961?
If you completed a Victorian government travel or transport survey, 03 9491 7961 may contact you to clarify information on your survey response, correct data entry errors, or complete missing sections. This is standard survey administration practice.
What should I do if 03 9491 7961 calls about a survey I don't remember doing?
You can ask the caller to provide details about which survey they're referring to and when you would have completed it. If you're unsure, end the call and contact the Victorian government directly using the number on their official website to verify the contact was legitimate.
Is it safe to provide information to 03 9491 7961 callers?
If 0394917961 is calling about a survey you remember completing, it's generally safe to provide clarifications about your survey responses. However, never provide bank details, passwords, or sensitive identity information over the phone without independently verifying the caller's legitimacy.
Can I verify a call from 03 9491 7961 was genuine?
Yes. If you receive a call from 03 9491 7961 and want to verify it's legitimate, end the call and contact the relevant Victorian government department directly using the contact number on their official website. Ask whether they attempted to reach you about survey participation.
Should I be concerned if I missed a call from 0394917961?
Not necessarily. One community report mentioned a missed call from 03 9491 7961 with no voicemail left. If it was genuine survey follow-up, the Victorian government would likely call back or send written contact. If you're concerned, you can proactively contact the relevant government department to ask if they need to reach you about a survey.