03 9349 7491 - 0393497491: Mixed Reports - Legitimate Clinic and Scam Calls

• Legit
• Scam

03 9349 7491 (0393497491) has conflicting reports: legitimate Wyndham Eye Care Clinic calls and automated scam claims about phone disconnection with urgency tactics.

Conflicting Reports for 03 9349 7491

The number 03 9349 7491 (also written as 0393497491) has generated three community reports with significantly different findings. Two contributors confirm legitimate calls from Wyndham Eye Care Clinic, a local service provider in Victoria. However, one report from January 2024 describes an automated scam call from 0393497491 using urgency and robocall tactics, claiming the recipient's phone would be disconnected within two hours.

This pattern suggests either number spoofing by scammers impersonating the clinic, or a compromised account. Wyndham Eye Care Clinic operates as a legitimate local service on Telstra in Victoria, but the presence of a scam report using 03 9349 7491 indicates caution is warranted.

The Scam Call from 03 9349 7491

The scam report involving 0393497491 described a robocall delivered in both English and Chinese, claiming imminent phone service disconnection with a two-hour deadline. The caller directed the recipient to dial back the number, a classic callback scam tactic designed to generate call charges or facilitate follow-up fraud.

The automated nature of the call from 03 9349 7491, combined with the urgency messaging, aligns with known telecom impersonation scams targeting Australian phone users. The bilingual delivery suggests the scam operation may have targeted multiple language communities.

Legitimate Wyndham Eye Care Clinic Calls

Two separate contributors, one from April 2023 and one from December 2024, identified 03 9349 7491 as incoming calls from Wyndham Eye Care Clinic. These reports suggest the number is genuinely allocated to the clinic for outbound appointment reminders or patient communications.

If you have an appointment or existing patient record with Wyndham Eye Care Clinic, calls from 0393497491 are likely legitimate. However, the scam report raises the possibility that fraudsters may be spoofing this clinic's number.

What to Do If You Receive a Call from 03 9349 7491

If 03 9349 7491 calls claiming your phone will be disconnected:

• Do not: Dial the number back, provide personal information, or agree to urgent action
• Do: Hang up immediately, independently verify via your phone provider's official number, block the number

If you recognise 0393497491 as Wyndham Eye Care Clinic calling about an appointment:

• Do: Answer normally and engage as usual
• Consider: Asking for a callback number and verifying independently if uncertain

Report Patterns

The scam report was received in January 2024 as an answered call. The legitimate clinic reports came in April 2023 and December 2024, also from answered calls. The presence of conflicting reports over an 18-month period suggests either ongoing number spoofing by scammers or periodic misidentification of calls.

How to Report Calls from 03 9349 7491

If you receive a scam call from 03 9349 7491 claiming phone disconnection:

• Report to Scamwatch at scamwatch.gov.au
• Report the robocall to ACMA (Australian Communications and Media Authority) at acma.gov.au
• Block the number on your phone to prevent future calls
• Consider reporting on Reverseau to help other Australians identify this number

If Wyndham Eye Care Clinic is calling about your appointment, no report is necessary unless behaviour seems suspicious.

Frequently Asked Questions