- Suspicious
- Scam
- Legit
- Uncertain
Community reports for 03 9345 5533 (0393455533) describe callers impersonating police and Royal Children's Hospital, plus automated fraud alerts about card fraud.
Impersonation Reports for 03 9345 5533
Five contributors have reported activity on 03 9345 5533 (also written as 0393455533), a Telstra local service number allocated to Victoria. Three reports indicate deceptive caller behaviour, including direct impersonation of police and the Royal Children's Hospital. One contributor, who works at the hospital, immediately recognised the number as suspicious when an automated message claimed their debit card had been used for fraudulent purchases at Woolworths.
The impersonation pattern is particularly concerning because 0393455533 appears to be a hijacked or spoofed legitimate hospital number. Contributors recognised the genuine Royal Children's Hospital does use this line for appointment bookings, but scammers are exploiting that trust to launch their own campaigns.
Specific Impersonation Claims from 03 9345 5533
One contributor received two separate calls from 03 9345 5533 from the same woman. In the first call, the caller claimed to be from police. On the second call, the same caller stated she would update a record and apologised for the confusion. The shifting story and apology suggest the caller was testing the contributor's engagement or attempting a recovery scam.
Another contributor received an automated message claiming "your debit card has been used to spend $400 at Woolies." The contributor, familiar with legitimate hospital communications, immediately identified this as a phishing attempt designed to prompt urgent action. This tactic typically aims to make recipients call back or click a link to "dispute" the charge, exposing them to further fraud.
A third report describes 11 missed calls within 50 minutes from 0393455533 to a Sydney work phone. The contributor noted they have no family in Melbourne and strongly suspects the number has been hacked or the caller is deliberately spoofing it to avoid caller ID screening.
Legitimate Hospital Calls vs. Fraudulent Activity
Two contributors confirmed that 03 9345 5533 is used by the Royal Children's Hospital for genuine appointment bookings. However, the presence of scam reports suggests the number may have been compromised, or scammers are deliberately spoofing it because the legitimate connection makes recipients more likely to trust incoming calls. This technique of impersonating or hijacking known healthcare numbers is a sophisticated social engineering tactic.
What to Do If You Receive a Call from 03 9345 5533
If 03 9345 5533 calls claiming to be from police, the hospital, or regarding financial fraud:
- Do not: Provide personal details, banking information, or passwords; call back any number the caller provides; comply with urgent demands for payment or verification
- Do: Hang up immediately; verify directly by calling the official Royal Children's Hospital line or your local police station; check your bank account independently if a card fraud claim was made; block the number if calls continue
- If claiming card fraud: Contact your bank directly using the number on the back of your card, never a number provided by the caller
What to Do If You Receive an SMS from 03 9345 5533
If you receive an SMS from 0393455533 claiming card fraud, suspicious activity, or asking you to verify details:
- Do not: Click any links in the message; reply with personal or banking information; call numbers included in the SMS
- Do: Delete the message; report it as spam to your phone provider; forward suspicious SMS to 0429 999 888 (ACMA spam reporting); contact your bank directly using their official number
How to Report 03 9345 5533
- Report to Scamwatch (scamwatch.gov.au) if you were targeted by a financial scam or fraudulent claims
- Report to ACMA (acma.gov.au) for calls impersonating government agencies or organisations
- Contact your bank if any fraudulent card activity was mentioned
- File a police report if the caller impersonated law enforcement
- Report on Reverseau with details of the call, date, and what the caller claimed
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Woman called twice looking for same person, first time said she was from police, second time said she'd update record and apologised
I work at The Royal Childrens Hospital so recognised the number and answered the call but it was actually some automated message telling me my debit card had been used to spend $400 at woolies. Immediately hung up as it was obvious it was a scammer hijacking a legitimate number.
I had 11 times of missed call from this number within 50mins yesterday on my work phone. I live in Sydney and no relatives in Melbourne at all. I would highly suspect this is hacked by scammer.
Real caller - Royal Childrens Hospital - they call to book an appointment with us.
Was Royal Children's Hospital
Call claiming to be from Royal Children's Hospital
Woman claiming to be from Audit Australia about government lighting scheme, became aggressive when I declined
If it was the RCH they could've given proper info, if asking for donations it was a waste of time
Got three calls from this number, each time it was silent when I picked up
Royal Children's Hospital, I was expecting a call from them but I didn't recognise the number when they called.
I had few calls, then hung up.
Help others by sharing your experience with (03) 9345 5533!
WRITE A REVIEWFrequently Asked Questions
Is 03 9345 5533 actually the Royal Children's Hospital?
03 9345 5533 (0393455533) is a Telstra number allocated to Victoria and is used by the Royal Children's Hospital for legitimate appointment bookings. However, recent community reports indicate scammers are impersonating or hijacking calls from this number. If you receive a call claiming card fraud or police involvement from 03 9345 5533, it is almost certainly a scam. The hospital will not call threatening arrest or claiming your card was used fraudulently. Verify appointments directly by hanging up and calling the hospital's main line.
Why am I getting multiple calls from 0393455533 in a short time?
One contributor reported 11 calls within 50 minutes from 0393455533. This pattern suggests automated dialling or a scammer testing multiple angles to reach someone. Some scam operations use high-volume calling to maximise contact rates. If you receive repeated calls from 03 9345 5533, block the number and do not engage. If calls continue after blocking, contact your phone provider.
What should I do if 03 9345 5533 called claiming my debit card was used for fraud?
This is a phishing scam. Do not believe any claim about card fraud from 03 9345 5533 or 0393455533. Scammers use urgency and fear to pressure you into calling them back or visiting a fraudulent website. Instead, hang up immediately and contact your bank directly using the number on the back of your card. Check your account yourself for any unusual activity. Your bank will never ask you to verify information on an incoming call.
A caller from 03 9345 5533 claimed to be from police. Is this real?
No. Australian police will not call claiming you need to pay a fine, face arrest, or provide banking details. This is a common scam tactic. If 03 9345 5533 or 0393455533 calls claiming police authority, hang up immediately. Do not provide any information. If you believe there is a genuine police matter, contact your local police station directly using their published number, never through an incoming call.
Can I trust 03 9345 5533 if it's calling about a hospital appointment?
The Royal Children's Hospital does use 03 9345 5533 for legitimate appointment calls. However, given recent scam reports about this number, exercise caution. If you are expecting an appointment call, the hospital may call you. If you are not expecting a call or are unsure, hang up and call the Royal Children's Hospital directly using their official number (not any number the caller provides). Never share personal or health information with an unsolicited caller, even if the number appears to be from the hospital.
Should I report 0393455533 to authorities if I received a scam call?
Yes. Report 03 9345 5533 to Scamwatch (scamwatch.gov.au) if you were targeted with financial fraud claims, or to ACMA (acma.gov.au) if the caller impersonated police or a government agency. If card fraud was mentioned, report to your bank immediately. You can also contribute your experience to Reverseau to help other Australians recognise this number. Together, community reports help identify patterns and protect others from 0393455533.