- Scam
Community reports for 03 9336 8528 (0393368528): Robotic voice impersonating Australian government, pressing 1 for English, visa issue claims.
Government Impersonation Robocalls from 03 9336 8528
Five contributors have reported calls from 03 9336 8528 (also written as 0393368528) involving a robotic female voice impersonating the Australian government. Multiple reports describe the caller claiming visa-related issues and requesting callers press 1 for English or 2 for Chinese. The pattern strongly suggests an automated scam operation designed to harvest personal information from unsuspecting recipients.
This Telstra-listed Victorian number has generated multiple reports within a short timeframe, indicating active scamming activity. Contributors consistently describe the same robotic voice and identical menu-pressing request, confirming a coordinated operation rather than isolated incidents.
What Callers from 03 9336 8528 Say
The robocall from 0393368528 uses a scripted robotic female voice claiming affiliation with the Australian government. One contributor reported the call mentioned visa issues specifically. All callers using 03 9336 8528 instruct recipients to press 1 for English or 2 for Chinese, with one report noting the message was delivered entirely in Chinese before the language selection prompt.
According to contributors, the tactic appears designed to get callers to engage with the system and potentially reveal personal information. One report explicitly noted the pressing request "looks like a tactic to get personal info." The robocall from 03 9336 8528 does not identify a specific government agency, instead using vague "Australian government" references.
Report Patterns and Timing
Three of the five reports about 03 9336 8528 came from answered calls where contributors heard the robotic voice directly. One contributor received the message as a voicemail, and another reported attempted contact from eight different numbers, suggesting the scammers are using multiple numbers to increase call volume. The reports span from late March through early January, indicating sustained activity over months.
Contributors describe the calls as frequent and unwanted. One report specifically recommended blocking 0393368528 immediately. The frequency of different numbers attempting contact from the same operation suggests this is a high-volume robocall campaign.
What to Do If You Receive a Call from 03 9336 8528
If 03 9336 8528 calls you:
- Do not: Press any numbers, engage with the robocall, or provide personal information
- Do: Hang up immediately and block the number
- Do not: Trust claims about visa issues or government affiliation from unsolicited calls
- Do: Contact the Australian government directly using official contact details if you have genuine visa concerns
- Do not: Return any missed calls from 0393368528 or similar numbers
- Do: Let calls go to voicemail rather than answering unknown numbers
How to Report 03 9336 8528
If you receive robocalls from 03 9336 8528 or 0393368528, report the activity to Australian authorities:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - they investigate robocalls and illegal calling patterns
- Report to Scamwatch at scamwatch.gov.au with details of what the caller claimed and when the call occurred
- Add the number to your phone's block list
- If you have information about this scam operation, report to ReportCyber at cyber.gov.au
- Share your experience on Reverseau to help other Australians identify this number
Help others by sharing your experience with (03) 9336 8528!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
feels like a trap, fed up with dodgy scams
It's saying that it's from the australian government. Press 1 for english, press 2 for chinese. I think it's a scam.
Scammer robo female voice press 1 for Eng and Press 2 for Chinese. Some blah blah about visa issue.
Don't answer and block immediately asap.
Robotic female voice in Chinese, instructed to press 1 for English or 2 for Chinese. looks like a tactic to get personal info
Attempted contact frequently from eight different numbers, didn't answer any
Help others by sharing your experience with (03) 9336 8528!
WRITE A REVIEWFrequently Asked Questions
What does the robocall from 03 9336 8528 actually say?
The robocall uses a robotic female voice claiming to be from the Australian government and mentions visa issues. It instructs callers to press 1 for English or 2 for Chinese. Multiple contributors report receiving the identical message from 0393368528, confirming this is an automated scam script.
Is 03 9336 8528 really from the Australian government?
No. The call from 0393368528 is not from any legitimate Australian government agency. Real government agencies do not use robotic voices, do not cold-call about visa issues, and do not ask you to press numbers to confirm your identity. This is a common impersonation tactic used by scammers.
What happens if I press 1 or 2 on the call from 03 9336 8528?
If you press 1 or 2 on calls from 0393368528, you will likely be connected to a scammer who will attempt to extract personal information or financial details from you. Contributors recommend hanging up and not engaging with the menu at all.
Why does 03 9336 8528 offer both English and Chinese options?
Offering language options makes the scam appear more legitimate and increases the likelihood that multilingual Australians will engage with the call. The scammers behind 0393368528 are targeting a broad audience, including non-English speakers who may be less familiar with Australian government procedures.
I missed a call from 03 9336 8528 - should I call back?
No. Do not return any calls to 0393368528 or any number from which you receive unsolicited calls. One contributor reported the scammers are using multiple different numbers, so calling back any associated number could confirm your line is active and lead to more calls.
What should I do after receiving a robocall from 03 9336 8528?
Block 0393368528 immediately on your phone. Report the call to ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au with the date and time. If you pressed any buttons or provided information, monitor your accounts for suspicious activity and consider contacting your bank. Report your experience on Reverseau to warn other Australians about this number.