03 9318 4039 - 0393184039: Personal Information Request Scam

• Scam

One contributor reported a suspicious call from 03 9318 4039 (0393184039) where the caller stated their name and number before hanging up, then answered in a different language when called back.

Personal Information Request Scam Reports for 03 9318 4039

A contributor has reported a suspicious call from 03 9318 4039 (also written as 0393184039) displaying hallmarks of a personal information harvesting scam. The caller opened by stating the recipient's name and phone number, then immediately disconnected. When the recipient called back, the same number answered but the person spoke in a different language and offered no explanation.

This pattern is characteristic of scammers conducting verification calls or data validation exercises. By confirming that a phone number is active and linked to a real person, scammers gather intelligence for follow-up fraud attempts, account takeovers, or sale of contact details to other criminal networks.

What Happened During the Call from 03 9318 4039

The contributor received an inbound call from 03 9318 4039. The caller stated the recipient's full name and their phone number, then hung up without further communication. This initial contact suggests the caller had already obtained personal information from an external source before dialling.

When the recipient attempted to call back to investigate, the number answered but the person on the line spoke in a language other than English and provided no clarification about the original call. This behaviour is common in large-scale scam operations where different staff members or offshore teams handle different stages of the attack.

Why Scammers Call with Your Information

Callers who open by reciting your name and number are typically testing whether your details are current and that you are the account holder. This verification process is often the first step before:

• Requesting payment for fraudulent charges
• Attempting unauthorised account access or password resets
• Selling your verified contact details to other fraud operations
• Following up with a second caller posing as a bank, government agency, or service provider

What to Do If You Receive a Call from 03 9318 4039

If 03 9318 4039 calls you:

• Do not: Confirm your identity, answer questions about your accounts, or stay on the line if the caller seems suspicious
• Do: Hang up immediately, block the number, and do not call it back
• Do: If you are concerned about potential account compromise, contact your bank or service provider directly using the number on your statement or official website
• Do: Monitor your accounts for unauthorised activity over the following days and weeks

How to Report 03 9318 4039

If you received a suspicious call from 03 9318 4039 or 0393184039, report it to Australian authorities and help protect other community members:

• ACMA (Australian Communications and Media Authority): Report unwanted calls and scams at acma.gov.au
• Scamwatch: Lodge a detailed report at scamwatch.gov.au, including the date, time, caller behaviour, and any information they may have used
• Reverseau: Contribute your experience to help other Australians identify this number and similar scams
• Your telecommunications provider: Contact Telstra directly to report the call and request call blocking assistance

Frequently Asked Questions