- Scam
Community reports for 03 9022 9582 (0390229582): Callers with Indian accents impersonating Telstar, claiming internet issues and money refunds. Hang up when questioned.
Telstar Impersonation Reports for 03 9022 9582
Three contributors have reported scam calls from 03 9022 9582 (also written as 0390229582), with two reports specifically describing callers impersonating Telstar. The callers claim to be contacting about internet service problems, but disconnect immediately when asked how they obtained the recipient's information. This sudden hang-up when questioned is a strong indicator of fraudulent activity.
One additional report from 0390229582 involves a different approach where the caller claims to have money to return to the recipient. This variation in messaging suggests the number may be used by multiple scammers or as part of a broader fraud operation targeting Australian households.
What Callers from 03 9022 9582 Claim
Contributors report that callers from 03 9022 9582 use an Indian accent and specifically reference Telstar, claiming there is an active internet service issue requiring immediate attention. The opener is designed to create urgency and establish false authority by mentioning a legitimate service provider name.
When recipients ask how the caller obtained their phone number or how they know about internet service details, the caller from 03 9022 9582 hangs up immediately rather than providing an explanation. This defensive reaction is typical of impersonation scams where the scammer cannot verify the target has an actual service with the named provider.
The refund-based variant reported on 0390229582 represents a different scam vector, where the caller claims money is owed to the recipient. This type of claim is designed to override caution by appealing to financial self-interest.
Report Patterns and Timing
All three reports from 03 9022 9582 occurred within a 48-hour window in mid-January, with calls answered by recipients. One contributor received their call on 13 January 2026, another on 12 January, and the refund-based call on 11 January. This clustering suggests active campaign targeting during this period.
The consistency of the Telstar impersonation approach across two separate reports indicates this may be a deliberate tactic rather than coincidental. Both contributors noted the Indian accent, which may help identify similar calls in future.
What to Do If You Receive a Call from 03 9022 9582
If 03 9022 9582 calls you:
- Do not: Answer questions about your internet service, confirm your name or address, or stay on the line if the caller cannot explain how they obtained your number
- Do not: Provide payment details, banking information, or remote access to your computer
- Do: Hang up immediately if the caller claims to be from Telstar but cannot verify details about your account
- Do: Contact Telstar directly using the phone number on your bill or their official website to verify if there are genuine service issues
- Do: Block 0390229582 on your phone to prevent future calls
- Do: Report the call to your phone provider if the number continues to call repeatedly
Legitimate service providers never call to report issues they cannot verify with you directly. They also do not disconnect when asked reasonable questions about how they obtained your contact information.
How to Report 03 9022 9582
If you receive a call from 03 9022 9582 or 0390229582, report it through these Australian government channels:
- Scamwatch: Report the call and scam details at scamwatch.gov.au. Include what the caller claimed and whether they mentioned Telstar or other services.
- ACMA (Australian Communications and Media Authority): Report the number to ACMA at acma.gov.au, particularly if you receive repeated calls from 03 9022 9582
- Your phone provider: Contact your telecommunications provider to report the number and request additional blocking if available
- Reverseau: Contribute your experience on Reverseau to help other Australians identify 0390229582. Your report helps build community awareness of this scam pattern.
Help others by sharing your experience with (03) 9022 9582!
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What Our Users Reviewed
Indian accent, claiming she is calling from Telstar regarding internet issue. When I asked how she knows about this. She hung up….. So beware scammer!
Woman with Indian accent claiming to be from Telstar about internet issues, hung up when I asked how she got my info
Claiming they have money to return to me
Help others by sharing your experience with (03) 9022 9582!
WRITE A REVIEWFrequently Asked Questions
Why did the caller from 03 9022 9582 hang up when I asked how they got my number?
Scammers impersonating legitimate providers like Telstar cannot verify account details because they have no genuine connection to your service. When confronted with a reasonable question they cannot answer, they disconnect rather than expose the fraud. This hang-up behaviour is a key indicator that 03 9022 9582 is not a legitimate caller.
How do scammers know my name if they're calling about Telstar?
Scammers obtain phone numbers and sometimes names through data breaches, purchased contact lists, or random cold-calling. Just because 0390229582 has your phone number does not mean they have legitimate information about your Telstar account. Always verify directly with Telstar using contact details from your bill, not numbers provided by the caller.
If 03 9022 9582 claims I have a refund, should I listen to the details?
No. Refund claims from unsolicited callers are a common scam tactic designed to make you lower your guard. Legitimate refunds from government agencies or service providers are notified through official channels, not random calls from 0390229582. Hang up and verify any refund claims through official sources independently.
What should I do if I already shared information with this number?
If you provided banking details, passwords, or personal information to 03 9022 9582, contact your bank immediately and monitor your accounts for unauthorised activity. If you only confirmed your name or address, monitor for follow-up calls and block 0390229582. Report the call to Scamwatch (scamwatch.gov.au) and consider changing your passwords for online services.
Is 03 9022 9582 a real Telstar number?
No. Community reports indicate 0390229582 is not affiliated with Telstar. The caller impersonates Telstar but disconnects when asked verification questions. Always contact Telstar using the number on your official bill or their website if you need to verify service issues. Do not rely on phone numbers provided by unsolicited callers.
What's the difference between the Telstar and refund scams from 03 9022 9582?
Two reports describe Telstar impersonation (claiming internet issues), while one report describes a refund claim. Both are scams reported from 0390229582, but they use different tactics to gain your trust and potentially extract payment or personal information. The common thread is that legitimate callers do not hang up when asked reasonable verification questions.