- Spam
- Suspicious
- Scam
- Uncertain
- Unknown
- Legit
16 reports for 03 9492 4315 (0394924315) describe fake Engie calls claiming overdue payments, demanding personal info, with robocall and impersonation tactics. Avoid callback numbers.
Engie Impersonation Reports for 03 9492 4315
Sixteen contributors have reported calls from 03 9492 4315 (also written as 0394924315) impersonating Engie, Australia's energy provider. The pattern involves callers claiming account issues, overdue payments, or billing problems - often to people who don't even use Engie services. Multiple reports indicate the caller already knows the recipient's name, combined with requests for sensitive personal information under the guise of account verification or protection.
A concerning subset of reports about 0394924315 describe pre-recorded messages with urgency tactics, alongside live callers with accents and heavy background noise typical of overseas call centres. One contributor noted the caller claimed to be from "Engine" rather than "Engie", suggesting deliberate obfuscation. When called back, the number had no record of the attempted contact or claimed no knowledge of the recipient's account.
What Callers from 03 9492 4315 Claim
Contributors describe several recurring claims from 03 9492 4315:
- Overdue payment or billing issues (often to non-customers)
- Account verification needed "for protection"
- Requests for full name, address, and financial details
- Pre-recorded urgency messages about immediate action required
- Heavy background noise and poor call quality consistent with outsourced centres
One contributor reported a pre-recorded voicemail claiming to be from Engie about an overdue payment, despite having no Engie account. Another received a callback voicemail while driving, but when they called the provided number back, the operator had no record of their account or the attempted contact. A further report described a live caller with "heavy breathing" lasting seconds, followed by persistent callback attempts.
Several reports mention callers using high-pressure tactics and trying to "clickbait" recipients into saying something incriminating or confirming personal details. One contributor noted the caller hung up when asked clarifying questions, and another reported the callback number wouldn't connect at all.
Report Patterns and Timing
This number shows persistent, aggressive call patterns. One contributor reported receiving calls twice daily for eight months, even after blocking 03 9492 4315 - they continued receiving notifications. Another noted relentless daily calls. The reports span from January 2024 through March 2026, indicating sustained activity over more than two years.
Call channels vary: voicemail (pre-recorded and live), answered calls, missed calls, and attempted callbacks. The mix of robocalls, live operators, and voicemail tactics suggests multiple attack vectors from the same number or associated operation. One contributor reported both calling and texting from 0394924315, blocking both but still receiving contact attempts.
What to Do If You Receive a Call from 03 9492 4315
If 03 9492 4315 calls you:
- Do not: Answer if you don't recognise the number; return missed calls; provide personal information, bank details, passwords, or account numbers; confirm your identity beyond your name; trust caller ID claiming "Engie"
- Do: Let it go to voicemail; hang up immediately and verify via Engie's official website or phone number (1300 362 966); block the number in your phone settings; if it persists, add to a separate blocked list with call notification disabled if possible
- If they claim urgency: Hang up. Real utility companies never demand immediate payment via phone or request personal info this way. Always initiate contact yourself using official numbers
- If you already shared information: Contact Engie directly, monitor your bank account, and consider freezing your credit file through Equifax or Experian
What to Do If You Receive an SMS from 03 9492 4315
If 0394924315 texts you:
- Do not: Click any links; reply to the message; provide any personal or banking information
- Do: Delete the message immediately; block the sender; report it as spam to your phone provider; forward the SMS to 0429 999 888 (ACMA spam reporting)
- If the SMS mentions an account issue: Verify directly with Engie using their official contact number before taking any action
How to Report 03 9492 4315
Multiple Australian authorities handle these scams:
- ACMA (Australian Communications and Media Authority): Report via acma.gov.au or forward SMS to 0429 999 888
- Scamwatch (ACCC): Report the scam at scamwatch.gov.au - include details of what was claimed and any information you shared
- ReportCyber: If financial loss occurred, report to cyber.gov.au
- Your bank/utility: Contact Engie directly (1300 362 966) and any banks if personal details were compromised
- Reverseau: Contribute your experience with 03 9492 4315 to help other Australians identify this number
Help others by sharing your experience with (03) 9492 4315!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Voicemail at 7:45pm saying from overseas, claiming I owed a couple of bucks for cancelling something, then sent a text. Why not just email instead of hassling people at night. I blocked them, switched to a different provider
Person on the line said they couldn't share their details until I gave my full name, date of birth and address. Didn't like that
Engie calling with bad security practices and poor support quality from outsourced call centre
Keep calling every day, relentless
Pre-recorded message claiming to be Engie about an overdue payment, doesn't make sense I don't even use their services
Called about overdue bill but wanted a lot of personal info, claimed it was for protection
Left a voicemail saying they're from Engie, called back while I was driving. tried calling back but they had no info about my account
Voicemail with heavy breathing, lasted a few seconds
Call centre bloke with dodgy indian accent, lot of racket in background, trying to clickbait me into saying something, bounced out of that call
Engie bloke called asking if it was a good time to chat, hung up
won't quit calling twice a day for eight months, blocked them but still get notifications
Engie energy provider, kept calling and texting, blocked them
Constantly harassed by repeated calls
Called multiple times but I haven't picked up, worried it might be a scam
Recorded message claiming to be from Engie with account info, asked me to call back but the callback number wouldn't connect
Got several calls over a few days, didn't answer. called them back and they said no record of trying to contact me
Indian accent, claimed to be from company called Engine, knew my name, trying to get personal information
Caller refused to say where she was calling from, seems like a call centre trying to gather info
Definitely scam, couldn't provide info about office, no record when called back, don't give personal info
Encounter almost every day, they claim I need to provide credit info to receive supplies. been with Simply Energy 6 years, already gave bank details and DOB. paid final bill but keep getting emails saying I owe money
associated with Simply Energy, requests lots of personal info upfront
Woman called about a final bill on my account, when I said that wasn't true she asked for my personal details. hard to understand her, definitely a scam
legitimate contact for Simply Energy
Person claiming to be from S.E (Engie) threatening to close my account, called every day for 2 weeks and sent over 60 threatening emails
Caller said they were Simply Energy, but when I contacted Simply Energy directly they said they don't recognise the number
Voice with accent said a swear word, not sure who I made angry
Didn't recognize number, didn't answer, call came in 18:03 Monday November 13 2023
Voicemail Saturday from someone claiming to be from Simply Energy. said offices only open Monday-Friday, didn't say what it was about. seemed odd
Voicemail from Geoffrey about my account, checked and found others reported it as suspicious
Keeps calling but never leaves message when goes to voicemail
Left a message but can't understand what they were saying even after listening multiple times
Got a call and they left a link in the message
Was Simply Energy calling about my account
Simply Energy called, they confirmed my account number and balance details so seems legit
used to be customer a year ago, believe they were trying to win me back but call quality was too poor to understand
Call from Simply Energy, everything was legitimate
Reached out to random customers for check-in, approach felt sketchy and untrustworthy
Simply energy.
Caller asked for my ex's phone number, someone I broke up with two years ago, which was odd
Simply energy selling more hardship and lies.
Help others by sharing your experience with (03) 9492 4315!
WRITE A REVIEWFrequently Asked Questions
Is 03 9492 4315 actually Engie calling me?
Almost certainly not. Sixteen contributors report this number impersonates Engie, including people with no Engie account at all. When called back, 0394924315 has no record of the attempted contact. Real Engie calls come from official Engie numbers. If you're unsure, hang up and call Engie directly on 1300 362 966 using a number you find on their official website.
Why do callers from 0394924315 already know my name?
Scammers obtain personal data through data breaches, purchased contact lists, or public records. Multiple reports mention callers knowing recipients' names and suburbs. This doesn't make them legitimate - it's a tactic to build false trust. Never confirm additional details to someone who calls claiming to be from a utility.
What should I do if I already gave information to 03 9492 4315?
Contact Engie immediately on 1300 362 966 and your bank to alert them of potential fraud. If you shared banking details, credit card info, or passwords, monitor your accounts closely for unauthorised activity. Consider placing a fraud alert on your credit file with Equifax or Experian. Report the scam to Scamwatch at scamwatch.gov.au.
Why does 0394924315 keep calling even after I blocked it?
Contributors report this number persists even after blocking - one received calls twice daily for eight months despite blocking. Scammers may use multiple connected numbers or deliberately penetrate blocks. If blocking doesn't stop notifications, report to your phone provider and ACMA, and add the number to a contact list set to silent with notifications disabled.
What's the difference between the voicemail and live calls from 03 9492 4315?
Reports indicate both pre-recorded robocalls and live operators claiming to be from Engie or "Engine". The pre-recorded messages cite overdue payments and urgency; live callers request personal information. Both are likely part of the same scam operation using different tactics. Do not call back voicemail numbers from 0394924315.
Should I call back the callback number left by 03 9492 4315?
No. One contributor called back a number provided by 0394924315 and it wouldn't connect. Another called back and was told they had no record of that person's account. Callback numbers from this scam either don't work, connect to another scam line, or are designed to confirm your number is active for further targeting. Let calls from 03 9492 4315 go to voicemail and verify issues directly with Engie on 1300 362 966.