03 9022 9581 - 0390229581: Impersonation Scam Reports

• Scam
• Spam

Community reports for 03 9022 9581 (0390229581): Callers impersonate Visa/Mastercard and Telstra to request personal and card information.

Impersonation Scam Reports for 03 9022 9581

Two contributors have reported scam calls from 03 9022 9581 (also written as 0390229581) using impersonation tactics. The reports indicate callers claiming to represent major Australian financial and telecommunications companies - Visa/Mastercard and Telstra - to extract sensitive personal and card details from unsuspecting recipients.

Both incidents show a pattern of social engineering, where the caller establishes false credibility by naming trusted brands before requesting information. The allocation data shows 0390229581 is registered as a local service in Victoria, yet neither caller appears to represent legitimate Victorian service providers.

What Callers from 03 9022 9581 Claim

One contributor received a voicemail from 03 9022 9581 claiming to be from the "Visa and Mastercard security department." The caller referenced a debit card issue and asked whether the recipient wanted to cancel, using this pretext to fish for personal and card information. The voicemail format allowed the scammer to avoid immediate pushback or verification questions.

A second report describes an Indian female caller claiming to represent Telstra about a connection issue. The recipient, who has no Telstra service, immediately recognised this as a false claim and hung up. This tactic exploits the fact that many Australians do use Telstra, making the impersonation initially believable.

Report Patterns and Timing

The reports span recent dates (12-14 January 2026), with one arriving as a voicemail and the other as a direct call. The voicemail approach used by 03 9022 9581 removes the need for immediate dialogue, allowing the scammer to deliver a prepared script without resistance. The second caller attempted direct contact, suggesting the operation may use both channels to maximise reach.

The use of both Visa/Mastercard and Telstra impersonations from the same number suggests either a scam operation testing multiple brand names or operators rotating through scripts. Both tactics exploit the trust Australians place in these well-known brands.

What to Do If You Receive a Call from 03 9022 9581

If 03 9022 9581 calls you:

• Do not: Provide card details, PIN numbers, passwords, or personal identification information over the phone
• Do not: Press any keys or follow prompts requesting verification
• Do not: Return the call if they leave a number to verify
• Do: Hang up immediately and block 0390229581
• Do: Contact your actual bank or service provider directly using a number from their official website or your statement
• Do: Report the call to Scamwatch and ACMA

What to Do If You Receive a Voicemail from 03 9022 9581

Scammers often use voicemail to avoid live interaction. If you receive a message from 03 9022 9581:

• Do not: Call the number back or press any options in the message
• Do not: Use any phone number provided in the voicemail to "verify" your details
• Do: Delete the message and block 0390229581 on your phone
• Do: Contact your bank or provider using their official customer service line from your card or statement
• Do: Report the voicemail to Scamwatch at scamwatch.gov.au

How to Report 03 9022 9581

If you receive calls or voicemails from 03 9022 9581, report them to Australian authorities:

• Scamwatch (scamwatch.gov.au) - the Australian Consumer Law enforcement agency for scam reports
• ACMA (acma.gov.au) - the Australian Communications and Media Authority, which handles unwanted calls and can take action against operators
• Your bank or provider directly - contact the fraud team using the number on your card or statement
• Reverseau - add your own report to help other Australians identify 0390229581

Frequently Asked Questions