03 9022 9574 - 0390229574: Woolworths Impersonation Scam

• Spam

Community report for 03 9022 9574 (0390229574): Fake Woolworths charge scam. Voicemail claims $400 debit, requests card verification via phone prompt.

Woolworths Impersonation Reports for 03 9022 9574

A contributor has reported a scam voicemail from 03 9022 9574 (also written as 0390229574) impersonating Woolworths. The message falsely claims a $400 debit has been processed on the recipient's bank card, creating immediate alarm and prompting action through an automated phone menu.

This type of impersonation attack exploits the urgency of unexpected charges. The caller behind 0390229574 is not from Woolworths but uses the retailer's brand to establish credibility and pressure the recipient into confirming card details or payment information via the interactive prompt.

What the Voicemail from 03 9022 9574 Claims

The recorded message from 03 9022 9574 states: "…to inform you that there has been a debit of $400 on your bank card today from Woolworths. If you want to cancel and report the transaction, please press one…"

This is a classic impersonation tactic. By referencing a specific retailer and dollar amount, the scammer creates false legitimacy. The instruction to "press one" is designed to capture the recipient in an interactive phone system where they may be prompted to enter card details, PIN numbers, or other sensitive information. The contributor who received the call from 0390229574 correctly identified it as spam before engaging with the prompt.

Why This Scam Works

The voicemail exploits two psychological triggers: first, the shock of an unexpected $400 charge, and second, the appearance of an official Woolworths notification. Most people check their emails or texts from major retailers regularly, so hearing a voice message from what appears to be Woolworths feels authentic. The urgency embedded in the message ("has been a debit of $400…today") pushes recipients to act immediately rather than verify independently.

What to Do If You Receive a Call from 03 9022 9574

If 03 9022 9574 calls or leaves a voicemail:

• Do not: Press any buttons, respond to prompts, or provide card or personal details
• Do not: Return the call to the number displayed
• Do: Hang up immediately
• Do: Contact Woolworths directly using the phone number on your receipt, card statement, or the official Woolworths website to verify any charges
• Do: Check your bank account and card statements directly through your bank's official app or website, not via any number provided in the call
• Do: Block 0390229574 in your phone settings to prevent future contact
• Do: Report the call to the appropriate authorities

How to Report 03 9022 9574

If you've received a scam call from 03 9022 9574 or 0390229574, report it to the following Australian authorities:

• Scamwatch (scamwatch.gov.au) - Report the scam and read detailed guidance on retail impersonation fraud
• Australian Communications and Media Authority (ACMA) (acma.gov.au) - File a complaint about the unsolicited call
• Your bank or card provider - Alert them to the scam attempt, especially if you suspect your details may have been compromised
• Woolworths - Notify the retailer directly that their brand is being misused for fraud
• Reverseau - Add your report here to help other Australians recognise 03 9022 9574 and 0390229574 as a known scam number

Frequently Asked Questions