03 9022 9535 - 0390229535: Telstra Impersonation Scam

• Scam
• Suspicious

Community reports for 03 9022 9535 (0390229535): Aggressive callers impersonate Telstra, claim internet is in 'public' mode, demand immediate access to reset settings. Energy Savers scam.

Telstra Impersonation Reports for 03 9022 9535

Two contributors have reported aggressive scam calls from 03 9022 9535 (also written as 0390229535) using Telstra impersonation tactics. The callers claim affiliation with Telstra and create artificial urgency around home internet security, alleging that the recipient's connection is running in 'public' mode and requires immediate assistance to reset. When contacted afterward, the number reveals itself as 'Energy Savers' on the voicemail greeting, exposing the false Telstra identity.

Both reports about 0390229535 describe aggressive caller behaviour, with contributors characterising the interaction as high-pressure and intimidating. The scam targets homeowners with internet services, exploiting trust in the Telstra brand name to gain remote access to devices or personal settings.

What Callers from 03 9022 9535 Say

The caller from 03 9022 9535 claims to represent Telstra and expresses urgent concern about the recipient's internet configuration. Specifically, the caller states that the internet is running in 'public' mode, which allegedly poses a security risk. The caller then requests that the recipient put their phone on speaker mode to 'assist' with resetting home internet settings.

One contributor noted the caller used an aggressive tone when making these requests. The voicemail system for 0390229535 identifies the actual business as 'Energy Savers' rather than Telstra, indicating a deliberate impersonation scheme designed to deceive recipients about the caller's true identity and business purpose.

Report Patterns and Timing

Both reports of 03 9022 9535 were received within a 24-hour window (9 January 2026 and 8 January 2026), suggesting active campaign activity during this period. The reports came through answered calls, meaning the recipients engaged with the caller before recognising the scam.

Contributors who received calls from 0390229535 discovered the deception by either questioning the caller's claims or attempting to verify the number independently. One contributor's attempt to return the call exposed the true business identity through the voicemail message, a key red flag that prompted reporting to Reverseau.

What to Do If You Receive a Call from 03 9022 9535

If 03 9022 9535 calls you:

• Do not: Put your phone on speaker mode, grant remote access to your device, provide personal information, or follow caller instructions about internet settings
• Do not: Call the number back or provide any financial details
• Do: Hang up immediately if the caller claims to be from Telstra but you didn't initiate contact
• Do: Contact Telstra directly using the phone number on your bill or their official website to verify any legitimate service issues
• Do: Block 0390229535 in your phone settings to prevent future contact
• Do: Remember that Telstra will never call unsolicited asking for remote access to your home internet or devices

How to Report 03 9022 9535

If you receive a call from 03 9022 9535 or 0390229535, report it through multiple channels:

• Scamwatch: Report the scam at scamwatch.gov.au with details about the impersonation and any requests made
• ACMA: Lodge a complaint with the Australian Communications and Media Authority at acma.gov.au about the fraudulent use of the Telstra name
• Telstra: Contact Telstra directly via their official channels to report the impersonation and help them track the abuse of their brand
• Reverseau: Contribute your experience with 03 9022 9535 to help other Australians identify this scam quickly

Frequently Asked Questions