- Suspicious
Community report for 03 9022 9253 (0390229253): Caller impersonated Telstra about a payment, became aggressive when questioned.
Telstra Impersonation Report for 03 9022 9253
A contributor has reported receiving a call from 03 9022 9253 (also written as 0390229253) where the caller claimed to represent Telstra regarding a payment issue. The contributor became suspicious when details didn't align and questioned the caller. Rather than providing clarification, the caller responded with yelling and abruptly hung up - a common evasion tactic when impersonators are challenged.
This pattern of aggressive behaviour when questioned is typical of Telstra impersonation scams. Legitimate Telstra representatives maintain professional composure and can verify details through official channels. The immediate escalation to hostility on 0390229253 suggests the caller knew their claim wouldn't withstand scrutiny.
What the Caller from 03 9022 9253 Claimed
The contributor reported that the caller from 03 9022 9253 alleged there was an outstanding payment on a Telstra account. This is a common opening used in Telstra impersonation scams - creating a sense of urgency around payment to pressure victims into providing account details or payment information without verification.
When challenged about the specifics of the supposed payment, the caller's aggressive response confirmed the contributor's suspicion. Legitimate Telstra staff responding to questions would either provide account details or offer to verify the caller's identity through a callback to Telstra's official number.
Report Details and Context
This report about 03 9022 9253 came through via a answered call in January 2026. The number is allocated as a local service in Victoria through NetSIP Pty Ltd, which may suggest it's using VoIP technology - a common method for impersonators to mask their true location and number.
What to Do If You Receive a Call from 03 9022 9253
If 03 9022 9253 or a similar number calls claiming to be from Telstra:
- Do not: Provide account numbers, passwords, payment details, or verification codes
- Do not: Click any links or download files the caller suggests
- Do: Hang up and contact Telstra directly using the number on your bill or their official website
- Do: Ask the caller to provide specific account details - legitimate staff can do this
- Do: If the caller becomes aggressive or defensive when questioned, end the call immediately
- Do: Block 0390229253 on your phone if the calls continue
How to Report 03 9022 9253
If you've received a similar call from 03 9022 9253 or believe you've been targeted:
- Report to Scamwatch at scamwatch.gov.au with details of what was claimed
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - they investigate unlawful calls and impersonation
- Contact Telstra directly to report the impersonation attempt
- Block the number (0390229253) on your phone to prevent further contact
- Share your experience on Reverseau to help other Australians identify this number
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What Our Users Reviewed
Claimed to be from Telstra about a payment, when I questioned them they yelled and hung up
Help others by sharing your experience with (03) 9022 9253!
WRITE A REVIEWFrequently Asked Questions
How do I know if a call claiming to be from Telstra is actually from 03 9022 9253?
Legitimate Telstra calls will not become aggressive when you ask questions or request to verify details. If a caller from 03 9022 9253 or any number claims to be Telstra but won't provide account-specific information or becomes hostile when challenged, hang up immediately. You can always call Telstra back using the official number on your bill or their website to verify whether they actually contacted you.
What should I do if 0390229253 calls me about a Telstra payment?
Do not provide any information. Hang up and contact Telstra directly using the number on your bill. Telstra's official payment inquiries will include specific details about your account. A call from 0390229253 claiming payment issues without account specifics is a strong indicator of impersonation.
Why did the caller from 03 9022 9253 yell and hang up?
Impersonators rely on victims not questioning them. When the contributor on 03 9022 9253 asked for verification, the caller's cover was at risk. Yelling and hanging up is a deliberate tactic to avoid further questions and to move on to the next potential victim. This reaction is a red flag that the call was fraudulent.
Is 0390229253 a real Telstra number?
No. The number 0390229253 is allocated through NetSIP Pty Ltd as a VoIP service, not a Telstra billing or support line. Telstra impersonators often use spoofed or unrelated VoIP numbers to mask their identity. Always verify by calling Telstra's official number from your bill.
What's the best way to verify a Telstra call without providing information to 03 9022 9253?
Hang up immediately and call Telstra on 133 200 (or the number on your bill). This is the safest method because you initiate the contact. You control the conversation and can ask Telstra whether they actually tried to reach you. Never call back a number that called you claiming to be Telstra, as scammers may answer.
Should I report the 03 9022 9253 call if it was obvious it was a scam?
Yes, absolutely. Even if you immediately recognized 0390229253 as suspicious, reporting it to Scamwatch and ACMA helps track impersonation patterns and may assist in shutting down the operation. Your report also helps other Australians on Reverseau identify the same number if they receive similar calls.