- Scam
Community report for 03 9022 9239 (0390229239): Caller impersonating Telstra employee 'Adam Smith' with aggressive behaviour.
Telstra Impersonation Report for 03 9022 9239
One contributor has reported receiving a call from 03 9022 9239 (also written as 0390229239) from someone claiming to be Adam Smith from Telstra. The caller displayed aggressive behaviour, swearing at the contributor during the conversation. This type of impersonation tactic is commonly used in scams targeting Australian telecommunications customers, where callers pose as employees to extract personal information or trick recipients into account changes.
What the Caller from 03 9022 9239 Said
The contributor who answered the call from 0390229239 reported that the caller introduced themselves as Adam Smith from Telstra. Rather than following typical customer service protocols, the caller became abusive, swearing during the interaction. The aggressive tone and unprofessional behaviour are inconsistent with legitimate Telstra support calls, suggesting either a scammer attempting intimidation or someone engaging in harassment.
Why This Matters
Telstra impersonation scams often aim to convince customers they have account issues, unpaid bills, or security concerns requiring immediate action. Callers may request access to devices, banking details, or permission to change account settings. The aggressive approach reported from 03 9022 9239 may be designed to pressure the recipient into compliance before they can verify the caller's identity.
What to Do If You Receive a Call from 03 9022 9239
If 0390229239 calls you:
- Do not: Answer if you don't recognise the number, engage with aggressive callers, or provide personal details like account numbers or passwords
- Do: Let the call go to voicemail, hang up immediately if the caller becomes abusive, and verify any claimed issue by calling Telstra directly on 133 200 using the official number from their website
- Consider: Blocking 03 9022 9239 on your phone to prevent further contact from this number
How to Report 03 9022 9239
If you've received a similar call from this number, report it to help protect other Australians:
- Scamwatch: scamwatch.gov.au - report impersonation and scam attempts
- ACMA: acma.gov.au - complaint lodge for telecommunications harassment
- Telstra directly: Contact Telstra's fraud team on 133 200 to report the impersonation
- Reverseau: Report your experience on this page to add to community intelligence about 0390229239
Help others by sharing your experience with (03) 9022 9239!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Bloke claiming to be Adam Smith from Telstra, went off swearing at me
Help others by sharing your experience with (03) 9022 9239!
WRITE A REVIEWFrequently Asked Questions
What should I do if 03 9022 9239 calls me claiming to be from Telstra?
Do not provide any personal information. Hang up immediately and call Telstra directly on 133 200 using the official number from their website to verify whether any issue exists. Never use a number provided by the caller. The aggressive behaviour reported from 0390229239 is a red flag that the call is not legitimate.
Is 0390229239 a real Telstra number?
No. The report from 03 9022 9239 indicates an impersonation attempt. Telstra's official support number is 133 200. If someone calls claiming to be from Telstra, always verify by contacting Telstra independently rather than trusting the caller's identity.
Why would someone impersonate Telstra and act aggressively?
Aggressive behaviour during an impersonation call from 0390229239 may be used to pressure you into making quick decisions without thinking clearly. Scammers use urgency and intimidation to bypass your natural caution, making it more likely you'll provide account access or banking details.
What information might the caller from 03 9022 9239 try to get?
Telstra impersonators typically seek account numbers, passwords, personal identification details, or permission to remotely access your device or account. Never share these details with anyone claiming to call from Telstra. Always initiate contact yourself using 133 200.
Can I block 0390229239 on my phone?
Yes. If 03 9022 9239 calls again, most phones allow you to block the number directly from your call history. Blocking will prevent future calls from this number, though scammers often use different numbers for subsequent attempts.
Should I report this call about 03 9022 9239 to anyone?
Yes. Report the call to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) to help authorities track impersonation attempts. You can also report directly to Telstra's fraud team on 133 200. Contributing your experience on Reverseau about 0390229239 also helps warn other Australians.