- Scam
Community report for 03 9022 7587 (0390227587): Caller claims to be Energex, uses multiple phone numbers. Likely impersonation.
Energex Impersonation Reports for 03 9022 7587
A contributor has flagged 03 9022 7587 (also written as 0390227587) for suspicious activity involving impersonation of Energex, Queensland's electricity distributor. The caller claimed to represent Energex, which is a significant red flag given that this is a common impersonation tactic used in utility-based scams targeting Australian households.
What makes this report particularly concerning is the contributor's indication that the caller used multiple phone numbers during contact attempts. This pattern of rotating numbers is a hallmark of organised scam operations designed to evade call-blocking and make tracing more difficult.
What Callers from 03 9022 7587 Claim
The contributor reported that the caller claimed affiliation with Energex. This type of impersonation is often used as a pretext to:
- Request personal information like account numbers or payment details
- Claim there is an urgent billing issue or disconnection threat
- Direct recipients to make immediate payments or verify details
- Gain access to energy accounts or payment systems
The use of multiple numbers from 0390227587 and similar ranges suggests the caller is deliberately obscuring their actual identity and location to appear legitimate.
Report Patterns and Timing
This single report came in on 11 December 2025 and involved a call that the contributor answered. The number 03 9022 7587 is allocated as a local service in Victoria through NetSIP Pty Ltd, but the impersonation of Energex (a Queensland business) indicates the caller is misrepresenting their actual location and organisation.
The strategy of calling from different numbers while claiming the same identity is typical of scammers cycling through VoIP services to maintain contact while avoiding being blocked.
What to Do If You Receive a Call from 03 9022 7587
If 0390227587 or a related number calls claiming to be from Energex:
- Do not: Provide account numbers, payment details, or personal identification information
- Do not: Allow the caller to remotely access your computer or devices
- Do not: Follow instructions to purchase gift cards or transfer money
- Do: Hang up immediately and contact Energex directly using the number on your bill or their official website
- Do: Block 03 9022 7587 on your phone if the calls continue
- Do: Note the exact time and any details the caller mentioned before disconnecting
Energex will never cold-call you demanding immediate payment or threatening disconnection without prior notice through official correspondence. Legitimate utility companies contact customers through established processes, not random VoIP numbers.
How to Report 03 9022 7587
If you receive similar calls from 03 9022 7587 or related numbers claiming to be Energex, report the activity to:
- Scamwatch: scamwatch.gov.au - lodging a report helps protect other Australians
- ACMA (Australian Communications and Media Authority): acma.gov.au - report illegal calls and impersonation
- Energex directly: Contact Energex through your official bill or their website to report the impersonation
- Reverseau: Contribute your experience on Reverseau to help others identify this number
Each report strengthens the community's understanding of these impersonation tactics and helps authorities take action against operators using 03 9022 7587 and similar numbers fraudulently.
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keeps calling from different numbers claiming to be Energex
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WRITE A REVIEWFrequently Asked Questions
Why would a scammer claim to be Energex when calling 03 9022 7587?
Utility companies like Energex are trusted household names, making impersonation an effective social engineering tactic. A caller claiming to be from 03 9022 7587 on behalf of Energex can use urgency ('your power will be cut off') and authority to pressure you into sharing sensitive information or making immediate payments. Energex has millions of customers, so the scammer relies on you not immediately verifying the claim.
Should I call back a number that called me claiming to be Energex?
No. Do not call back 03 9022 7587 or any number that called you impersonating Energex. If you're concerned about a legitimate Energex issue, hang up and call Energex directly using the number on your official bill. Calling back an impersonator's number may incur charges or confirm your number is active, leading to more calls.
What does it mean that the caller used multiple numbers?
The contributor reported that callers from 03 9022 7587 used different phone numbers during contact attempts. This is a common scam tactic where operators use VoIP services or spoofing technology to rotate numbers, making it harder for you to block them and harder for authorities to trace. Each new number may appear legitimate but actually originates from the same scam operation.
How can I verify if a call claiming to be from Energex is legitimate?
Legitimate calls from Energex will not demand immediate payment or threaten disconnection without prior written notice. If someone calls claiming to be Energex, end the call and contact Energex directly using the contact details on your power bill or their official website. Do not use any number provided by the caller claiming to be from 03 9022 7587 or related lines.
Is the number 03 9022 7587 actually owned by Energex?
No. The number 03 9022 7587 (0390227587) is allocated as a local service in Victoria through NetSIP Pty Ltd. It is not an official Energex number. Energex is based in Queensland and uses official published contact numbers on their website and customer bills. Any Energex impersonation from 03 9022 7587 is fraudulent.
Where can I report calls from 03 9022 7587 claiming to be Energex?
Report the calls to Scamwatch at scamwatch.gov.au, to ACMA at acma.gov.au, and directly to Energex through their official website or customer service line. You can also contribute your report on Reverseau to help the community identify this number. Providing details about when 0390227587 called, what was said, and your response helps authorities investigate and protect others.