- Spam
- Scam
03 9022 7564 (0390227564): Community reports describe a caller falsely claiming to be from the recipient's ISP, requesting computer access. One report flagged as spam by Samsung.
Tech Support Impersonation Reports for 03 9022 7564
Two contributors have reported suspicious activity from 03 9022 7564 (also written as 0390227564), with one describing a clear tech support impersonation attempt. The caller claimed to represent the recipient's internet service provider and pressured them to access their computer, a classic social engineering tactic used to gain remote access to devices or steal credentials.
The second report about 0390227564 simply notes a missed call flagged as spam by Samsung's native spam detection, suggesting the number may be part of a wider calling campaign.
What the Caller from 03 9022 7564 Claimed
In the answered call, the caller from 03 9022 7564 opened by claiming the recipient's ISP was "public" - a vague and misleading statement designed to create urgency or concern. The caller then immediately requested that the recipient jump on their computer, a direct request for physical device access. When the recipient stated they didn't have internet at home, the caller appears to have ended the conversation.
This pattern is typical of tech support scammers who use false ISP affiliation to establish credibility and exploit trust in legitimate service providers. The request for computer access is the critical indicator of malicious intent, as legitimate ISP support never requires unsolicited remote access initiation from the customer's side.
Report Patterns and Timing
The two reports about 03 9022 7564 arrived roughly two weeks apart, with the more detailed call occurring on 3 December 2025. The answered call suggests the number is actively placing outbound calls, not abandoned or spoofed without follow-through. The Samsung spam flag on the missed call indicates the number may be flagged in wider spam databases, though this alone doesn't confirm the nature of the call.
Both reports originate from Victoria, matching the local service allocation for 0390227564 through NetSIP Pty Ltd, a VoIP provider. The geographic match doesn't confirm legitimacy - VoIP numbers are frequently used by scammers precisely because they appear local.
What to Do If You Receive a Call from 03 9022 7564
If 03 9022 7564 calls you:
- Do not: Provide computer access, click links, or share account details with the caller. Do not enable remote desktop, TeamViewer, AnyDesk, or similar tools.
- Do: Hang up immediately if the caller claims to represent your ISP and requests computer access unsolicited.
- Do: Verify directly with your ISP by calling the number on your bill or their official website before engaging with anyone claiming to be from them.
- Do: Block 0390227564 if you receive further calls.
How to Report 03 9022 7564
If you receive a call from 03 9022 7564 claiming to be from your ISP or offering tech support, report it to:
- Scamwatch: scamwatch.gov.au - document the exact claims made and whether they requested computer access
- ACMA (Australian Communications and Media Authority): acma.gov.au - report unwanted calls and provide timing and content details
- ReportCyber: cyber.gov.au - for attempts to gain device access or install malware
- Reverseau: Contribute your experience with 0390227564 to help other Australians identify this number
Help others by sharing your experience with (03) 9022 7564!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
no message but Samsung flagged as spam
Bloke claimed my ISP was public and wanted me to jump on my computer, told him I haven't got internet at home
Help others by sharing your experience with (03) 9022 7564!
WRITE A REVIEWFrequently Asked Questions
Should I ever give remote access to my computer if someone from my ISP calls me?
No. Legitimate ISP support never initiates unsolicited requests for remote access. If someone claiming to be from 03 9022 7564 or any ISP asks you to enable remote desktop or install remote access software, hang up immediately. Always call your ISP directly using the number on your bill to verify before allowing access.
What does 'my ISP is public' mean when the caller from 0390227564 said it?
This is vague language designed to confuse you into thinking there's an urgent problem. The phrase has no technical meaning and is a social engineering tactic. The caller from 03 9022 7564 used it to create false urgency and justify the request for computer access. Legitimate ISPs are specific about technical issues.
Is 0390227564 actually from my ISP?
No. While 03 9022 7564 is a local Victorian number allocated to NetSIP Pty Ltd (a VoIP provider), this does not confirm it belongs to your ISP. Scammers regularly use VoIP numbers that appear local. Your ISP's customer support number is on your bill or their official website. Never use a number provided by an unsolicited caller.
What should I do if I already gave remote access to someone from 03 9022 7564?
Disconnect from the internet immediately. Change all passwords (email, banking, social media) from a different device. Run antivirus and antimalware scans on your computer. Contact your bank to check for unauthorised activity. Report the incident to ReportCyber (cyber.gov.au) and Scamwatch (scamwatch.gov.au) with details about what the caller claimed and when 0390227564 called you.
Why did the caller hang up when I said I don't have internet?
Scammers calling about ISP or tech support often target people they believe are vulnerable or less tech-savvy. When the caller from 03 9022 7564 learned you had no home internet, they likely realised you wouldn't be able to comply with the remote access request, making you a poor target. They moved on to the next number.
Should I block 0390227564?
Yes. Block 03 9022 7564 immediately to prevent further contact. If you receive additional calls from this number or similar tech support scams, report them to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au). Contributing your experience with 0390227564 on Reverseau also helps other Australians recognise and avoid this number.