- Scam
Community report for 03 9022 7507 (0390227507): Caller falsely claimed to be from Telstra to discuss IP address. Verify directly with Telstra before engaging.
Telstra Impersonation Report for 03 9022 7507
One contributor has reported receiving a call from 03 9022 7507 (also written as 0390227507) where the caller falsely claimed to represent Telstra. The contributor was not a Telstra customer, which immediately raised suspicion about the caller's legitimacy. The caller's stated purpose was to discuss the recipient's IP address, a common pretext used in tech support and account compromise scams.
This report highlights how scammers using 0390227507 may not verify whether targets are actual customers before making their pitch, suggesting mass-calling tactics rather than targeted account compromise attempts.
What the Caller from 03 9022 7507 Claimed
The caller identified themselves as being from Telstra and initiated conversation about the recipient's IP address. This tactic is typical of scammers attempting to establish perceived authority and urgency around network or account issues. The fact that the caller proceeded despite the recipient not being a Telstra customer suggests the scammer was working from a generic contact list rather than verified customer data.
What to Do If You Receive a Call from 03 9022 7507
If 03 9022 7507 calls you:
- Do not: Provide any personal information, account details, or remote access to your device
- Do not: Return the call or acknowledge you're a customer of the company they claim to represent
- Do: Hang up immediately if the caller claims to be from Telstra, your bank, or a government agency
- Do: Verify any legitimate account issues by calling the official number on your bill or visiting the company's official website directly
- Do: Block 0390227507 if the calls persist
Legitimate companies like Telstra will never call to discuss your IP address without a specific service request you've initiated. If you have genuine concerns about your Telstra account, contact Telstra directly on 133 200 or visit telstra.com.au to verify.
How to Report 03 9022 7507
If you've received a suspicious call from 03 9022 7507 (0390227507) claiming to be from Telstra or another company:
- Report to Scamwatch at scamwatch.gov.au
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Report to ReportCyber at cyber.gov.au if you provided any personal information or remote access
- Block the number on your phone to prevent future calls
- Share your experience on Reverseau to help other Australians identify this number
Help others by sharing your experience with (03) 9022 7507!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from Telstra wanting to chat about my IP address, I'm not with Telstra
Help others by sharing your experience with (03) 9022 7507!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer claim to be from Telstra when calling 03 9022 7507?
Telstra is one of Australia's largest telecommunications companies, making it a trusted name that gives the caller instant credibility. Scammers use this impersonation tactic to convince victims to provide personal information or grant remote access to devices. The fact that the contributor received this call from 0390227507 despite not being a Telstra customer shows the caller was working from a generic list, not verified account data.
What is an IP address and why would a scammer ask about mine?
Your IP address identifies your device on the internet. Scammers ask about it to make their pitch sound technical and legitimate, often claiming they've detected a security issue with your connection. They may use this conversation to gain your trust before asking for remote access to your device or payment for fake 'protection.' If 03 9022 7507 calls about your IP address, do not engage - legitimate ISPs won't initiate calls about IP issues this way.
How can I verify if a call from 03 9022 7507 is really from Telstra?
Do not return the call to the number that called you. Instead, hang up and call Telstra directly on 133 200 (the official customer service number) or visit telstra.com.au to log into your account. You can also ask Telstra whether they've attempted to contact you. If the call from 0390227507 was legitimate, Telstra will have a record of it in their system.
What personal information should I never share with callers from 03 9022 7507?
Never provide your name beyond confirming it, address, date of birth, banking details, payment card numbers, PIN codes, passwords, or one-time codes. Do not grant remote access to your device by allowing the caller to take control of your screen or install software. Even if 03 9022 7507 claims to be from Telstra, a legitimate technician will never need this level of access without you initiating contact first.
If I already provided information to a caller from 0390227507, what should I do?
Contact your bank or financial institution immediately if you shared banking details or payment card information. Change your passwords for email and any online accounts. Monitor your accounts for suspicious activity. Report the call to ReportCyber at cyber.gov.au and Scamwatch at scamwatch.gov.au. If you granted remote access to your device, disconnect from the internet and run a trusted antivirus scan.
Should I block 03 9022 7507 on my phone?
Yes, blocking 0390227507 is recommended to prevent future calls from this number. After blocking, consider also reporting it to your phone provider and to ACMA at acma.gov.au. If you continue receiving calls from similar numbers claiming to be from Telstra, you can register with the Do Not Call Register at donotcall.gov.au, though this primarily applies to legitimate telemarketing.