03 9022 7170 - 0390227170: Telstra Impersonation Scam

• Scam

Community reports for 03 9022 7170 (0390227170): Callers impersonating Telstra attempting to extract personal details. 2 scam reports from Victoria.

Telstra Impersonation Reports for 03 9022 7170

Two contributors have reported calls from 03 9022 7170 (also written as 0390227170) involving callers falsely claiming to represent Telstra. Both reports indicate the callers are actively attempting to obtain personal details under the guise of legitimate account management or verification processes. This number is allocated as a local service in Victoria through NetSIP Pty Ltd.

The scam pattern centres on impersonation of Australia's largest telecommunications provider. Contributors report that callers from 0390227170 identify themselves as Telstra representatives, which creates false legitimacy and increases the likelihood that recipients will lower their guard and share sensitive information.

What Callers from 03 9022 7170 Claim

According to community reports, callers from 03 9022 7170 state they are from Telstra and attempt to obtain your personal details. One contributor who answered the call confirmed the caller requested information, using the Telstra name as a trust-building tactic. The approach exploits Telstra's recognisable brand to make the request seem routine or urgent.

Contributors report that 0390227170 callers do not identify themselves with specific employee names, reference numbers, or department details - a hallmark of impersonation attempts. Legitimate Telstra representatives would typically provide verifiable identification and explain the reason for contact upfront.

Report Patterns and Timing

Both reports on file for 03 9022 7170 were submitted in mid-November 2025, suggesting recent activity. The reports came via different channels - one through direct reporting and one from a contributor who answered the call and recognised the scam attempt. Neither report specifies the time of day, but both confirm the caller was actively attempting engagement.

What to Do If You Receive a Call from 03 9022 7170

If 03 9022 7170 calls you:

• Do not: Share any personal information, account numbers, passwords, or financial details with the caller
• Do not: Confirm your identity or existing customer status
• Do not: Follow caller instructions to log into accounts, visit websites, or download software
• Do: Hang up immediately
• Do: Contact Telstra directly using the phone number on your official bill or the Telstra website to verify any claimed issue
• Do: Block 0390227170 on your phone to prevent repeat calls
• Do: Note the date and time if the call occurs again

Telstra will never cold-call asking for passwords, banking details, or remote access to your device. If you have an active issue with your account, Telstra will contact you through verified channels or you can initiate contact yourself using official contact details.

How to Report 03 9022 7170

If you receive a scam call from 03 9022 7170 or 0390227170:

• Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - they investigate telecom-related scams and can action patterns across multiple reports
• Report to Scamwatch at scamwatch.gov.au with details of the call and any information the caller requested
• Contact Telstra directly to inform them of the impersonation attempt - they can flag the number internally
• Report the number on Reverseau to contribute to community awareness and help others identify this scam

Each report strengthens the evidence base for regulatory action. Multiple reports from different contributors about the same number increase the likelihood of investigation and enforcement.

Frequently Asked Questions