- Scam
Community report: 03 9022 7114 (0390227114) caller impersonated Telstra technical support, claimed internet unsafe, and became aggressive when questioned.
Telstra Impersonation Reports for 03 9022 7114
One contributor has reported a scam call from 03 9022 7114 (also written as 0390227114) involving impersonation of Telstra's technical department. The caller used urgency tactics, claiming the contributor's internet and email were unsafe, then became aggressive when challenged on the legitimacy of the call.
The report about 0390227114 is characteristic of tech support scams targeting Australian households. The caller attempted to redirect the contributor to their mobile phone under the guise of demonstrating a security issue, a common tactic used to gain remote access or extract personal information.
What the Caller from 03 9022 7114 Claimed
The contributor received a call from 03 9022 7114 claiming to be from Telstra's technical department. The caller stated that the recipient's internet and email connection was unsafe and required immediate attention. When the contributor questioned how a home internet issue could be demonstrated on a mobile phone, the caller became hostile, telling them to "shut up" before hanging up.
This behaviour matches established patterns in Telstra impersonation scams targeting Victoria. Scammers using numbers like 0390227114 rely on urgency and authority to bypass initial scepticism, then escalate to aggression when recipients ask reasonable questions.
Report Details and Timing
The report for 03 9022 7114 was logged on 5 December 2025 following a call the contributor answered directly. The aggressive response when questioned suggests the scammer was frustrated by the contributor's awareness and willingness to push back on inconsistencies in their story.
What to Do If You Receive a Call from 03 9022 7114
If 03 9022 7114 calls you:
- Do not: Allow the caller remote access to your computer or mobile phone, share passwords or personal information, or follow instructions to install software
- Do: Hang up immediately, independently verify by contacting Telstra on 133 200 (the official number on your bill), and block the number
- Remember: Legitimate Telstra support will never ask you to verify security issues on your mobile phone or become aggressive when questioned
Telstra impersonation scams rely on the assumption that you will not independently verify the caller's identity. Always end the call and ring Telstra directly using the contact number on your bill or statement.
How to Report 03 9022 7114
If you receive a call from 03 9022 7114, report it to the following Australian authorities:
- Scamwatch: scamwatch.gov.au - report tech support and impersonation scams
- ACMA: acma.gov.au - report the number to the Australian Communications and Media Authority
- Telstra directly: Contact Telstra on 133 200 to report the impersonation using their name
- ReportCyber: cyber.gov.au - for cybercrime and tech support scams
- Reverseau: Contribute your experience with 0390227114 to help other Australians identify this number
Help others by sharing your experience with (03) 9022 7114!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claims of be from Telstra technical department and telling me my internet & email was not safe and wanted to show me "on my mobile phone" (cannot see how that's linked to my home internet). Upon questioning further she told me to shut up and hung up.
Suspected scam.
Help others by sharing your experience with (03) 9022 7114!
WRITE A REVIEWFrequently Asked Questions
How do I know if a call from 03 9022 7114 is really from Telstra?
Legitimate Telstra support will never cold-call claiming your internet is unsafe or ask you to demonstrate issues on your mobile phone. If you receive a call like the one reported for 03 9022 7114, hang up and ring Telstra independently on 133 200 (the number on your bill). Real Telstra support will have your account details already and will not become aggressive if you ask questions.
What should I do if 0390227114 calls and I answer?
End the call immediately. Do not provide any personal information, passwords, or access to your devices. The contributor who reported 0390227114 hung up after the caller became hostile, which was the right response. Block the number and report it to Scamwatch (scamwatch.gov.au).
Why did the caller from 03 9022 7114 become aggressive?
Scammers using numbers like 03 9022 7114 often resort to aggression or name-calling when their story is questioned or challenged. This is a sign you've caught them in a lie. Hanging up immediately, as the contributor did, is the appropriate response and prevents any further manipulation.
Can 03 9022 7114 remotely access my devices if I don't give permission?
No, not without your consent. However, scammers often use social engineering to trick people into granting access. The caller from 0390227114 tried to convince the contributor their mobile phone was needed to fix a home internet problem, which makes no technical sense. If a request doesn't make sense, it's likely a scam.
Is 0390227114 a real Telstra number?
The number 03 9022 7114 is allocated as a local service in Victoria, but this does not mean it belongs to Telstra. Scammers often use spoofed or legitimate-looking numbers to appear credible. The report for 0390227114 confirms the caller was impersonating Telstra, not actually calling from them. Never trust the number displayed on your phone when verifying support calls.
What should I do if I already gave information to the caller from 03 9022 7114?
If you provided personal information to 0390227114, contact your bank and relevant service providers immediately to report the incident. Change your passwords, monitor your accounts for unusual activity, and report the number to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au). Document the call time and details to help authorities investigate.