- Scam
Community report for 03 9022 7100 (0390227100): Caller impersonated Telstra claiming IP address issues. Contributor confirmed scam with actual provider.
Telstra Impersonation Report for 03 9022 7100
A contributor has reported receiving a scam call from 03 9022 7100 (also written as 0390227100) where the caller falsely claimed to represent Telstra. The caller was pushy about an alleged public IP address issue, attempting to convince the recipient that their internet connection posed a security risk. The recipient was not even a Telstra customer, making the impersonation immediately suspicious.
When the contributor verified the call with their actual internet service provider, they confirmed it was a fraudulent scam. This report highlights a common impersonation tactic where scammers target victims with technical-sounding claims about their internet or network settings to establish urgency and manipulate them into taking action.
What the Caller from 03 9022 7100 Claimed
The caller impersonating Telstra on 0390227100 focused on a technical issue, claiming the recipient's IP address should not be public and was creating a security vulnerability. The pushy tone and pressure to act immediately are characteristic of impersonation scams, where callers create false urgency to bypass rational decision-making.
The fact that the contributor was not a Telstra customer at all suggests the caller may have been working from outdated or purchased contact lists without verification of actual service relationships.
What to Do If You Receive a Call from 03 9022 7100
If 03 9022 7100 calls you:
- Do not: Answer if you don't recognise the number, provide personal or banking details, allow remote access to your device, or follow technical instructions from the caller
- Do: Let the call go to voicemail, hang up immediately if the caller claims to be from your bank, ISP, or a government agency, independently verify by calling your actual provider using a number from your bill or official website, and block the number if it calls again
- Remember: Legitimate companies like Telstra will not cold-call claiming you have an urgent IP address issue. They contact you through official channels only after you've initiated contact or reported a problem.
How to Report 03 9022 7100
If you've received a scam call from 03 9022 7100 or 0390227100, report it to the Australian authorities:
- Scamwatch: Report at scamwatch.gov.au - Australia's official fraud alert service
- ACMA: Lodge a complaint with the Australian Communications and Media Authority at acma.gov.au
- Reverseau: Contribute your report here to help other Australians identify this number
When reporting to these services, include the date and time of the call, what the caller claimed, and whether you recognised the voice or detected any background noise that might indicate a call centre operation.
Help others by sharing your experience with (03) 9022 7100!
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What Our Users Reviewed
Bloke claimed he was from Telstra saying my IP should be public, I'm not even with Telstra and he was pushy. checked with my actual provider and it was a full scam
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WRITE A REVIEWFrequently Asked Questions
Why would someone impersonate Telstra on 03 9022 7100?
Scammers impersonate major providers like Telstra because they're instantly recognisable and people trust them. By claiming a technical issue with your IP address via 0390227100, the caller creates false urgency so you'll comply without checking facts. The contributor in this report wasn't even a Telstra customer, showing scammers often cold-call without verifying who they're contacting.
How can I verify if a call from 03 9022 7100 is really from Telstra?
Never use a number the caller provides. Hang up and call Telstra directly using the number on your bill, on their official website, or by searching their name independently. Ask your actual internet service provider if they've flagged any issues with your account. Telstra will not call you about an urgent IP address problem unless you've reported it first.
What is an IP address and why would it matter if it's public?
Your IP address is like your internet home address. While there are security best practices around IP visibility, legitimate ISPs don't cold-call about it claiming urgency. The Telstra impersonator on 0390227100 used technical-sounding language to pressure the contributor into trusting the scam. Real technical issues are addressed through your account portal or after you contact support.
Should I be worried if I gave information to a caller from 03 9022 7100?
If you've spoken to someone claiming to be from Telstra on 03 9022 7100, contact your bank and internet provider immediately to flag the call. Change passwords if you shared any login details. Monitor your accounts for unauthorised activity. Report the number 0390227100 to Scamwatch and ACMA so authorities can track the scam operation.
How did this scammer get my phone number?
Scammers often buy contact lists from data brokers, harvest numbers from public directories, or use random dialling software. The fact that the contributor on 03 9022 7100 wasn't even a Telstra customer suggests the caller was using a purchased list without verification. Limit sharing your number publicly and opt into the Do Not Call Register at donotcall.gov.au.
What should I do if 0390227100 keeps calling me?
Block 03 9022 7100 on your phone immediately. Report it to your phone provider and to ACMA at acma.gov.au. If the calls persist or escalate in any way, contact the Australian Cyber Security Centre at cyber.gov.au. Add your number to the Do Not Call Register, though scammers may ignore it. Each report strengthens the evidence authorities can use against these operations.